Internet connection shuts down as soon as I open certain videogames

[Malnutrition]

@flop There are specific errors in your logs that prompted me to provide these instructions, please do not skip any one of these steps; as they are provided to you for a reason.

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Perform a clean installation of the latest wireless driver https://www.intel.com/content/www/us...-adapters.html

Make sure to follow the clean installation instructions: https://www.intel.com/content/www/us.../wireless.html

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Uninstall [COLOR=rgb(184, 49, 47)]Bonjour (HKLM...{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
With Geek Uninstaller

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Reset your Hosts file.

[ol]
[li]Click here to download RstHosts v2.0[/li][li]Save the file to your desktop.[/li][li]Right Click and Run as Administrator.[/li][li]Click on Restaurer, then click OK at the prompt.[/li][li]This will restore the default host file.[/li][/ol]

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Open a notepad and copy the content of the code box below, [COLOR=rgb(85, 57, 130)](Do not copy the word code) paste into open notepad and save it to your desktop as [COLOR=rgb(184, 49, 47)]clean.bat then right click on [COLOR=rgb(184, 49, 47)]clean.bat and run as admin.

@echo off
wmic /Namespace:\\root\default Path SystemRestore Call Enable "%SystemDrive%"
WMIC /Namespace:\\root\default Path SystemRestore Call CreateRestorePoint "BatchRestorePoint", 100, 10
powercfg.exe /setactive 381b4222-f694-41f0-9685-ff5bb260df2e
powercfg -hibernate off
NETSH winsock reset catalog
NETSH int ipv4 reset reset.log
NETSH int ipv6 reset reset.log
ipconfig /release
ipconfig /renew
netsh advfirewall reset
netsh advfirewall set allprofiles state On
wmic nicconfig where (IPEnabled=TRUE) call SetDNSServerSearchOrder ("8.8.8.8", "8.8.4.4")
ipconfig /flushdns
ipconfig /registerdns
for /F "tokens=*" %1 in ('wevtutil.exe el') DO wevtutil.exe cl "%1"
shutdown /r

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Reboot the computer and check the issue.[/COLOR][/COLOR][/COLOR][/COLOR]

[flop]

Clean installed new drivers, killed bonjour, reset hosts and did the other thing, but issue is still there - OW disconnects me from server after rougly 30 seconds, and BG3 disconnects me from wifi once I play it for a few minutes. In addition, OverWatch

@flop There are specific errors in your logs that prompted me to provide these instructions, please do not skip any one of these steps; as they are provided to you for a reason.

---

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Perform a clean installation of the latest wireless driver https://www.intel.com/content/www/us...-adapters.html

Make sure to follow the clean installation instructions: https://www.intel.com/content/www/us.../wireless.html

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Uninstall [COLOR=rgb(184, 49, 47)]Bonjour (HKLM...{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
With Geek Uninstaller

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Reset your Hosts file.

[ol]
[li]Click here to download RstHosts v2.0[/li][li]Save the file to your desktop.[/li][li]Right Click and Run as Administrator.[/li][li]Click on Restaurer, then click OK at the prompt.[/li][li]This will restore the default host file.[/li][/ol]

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Open a notepad and copy the content of the code box below, [COLOR=rgb(85, 57, 130)](Do not copy the word code) paste into open notepad and save it to your desktop as [COLOR=rgb(184, 49, 47)]clean.bat then right click on [COLOR=rgb(184, 49, 47)]clean.bat and run as admin.

@echo off
wmic /Namespace:\\root\default Path SystemRestore Call Enable "%SystemDrive%"
WMIC /Namespace:\\root\default Path SystemRestore Call CreateRestorePoint "BatchRestorePoint", 100, 10
powercfg.exe /setactive 381b4222-f694-41f0-9685-ff5bb260df2e
powercfg -hibernate off
NETSH winsock reset catalog
NETSH int ipv4 reset reset.log
NETSH int ipv6 reset reset.log
ipconfig /release
ipconfig /renew
netsh advfirewall reset
netsh advfirewall set allprofiles state On
wmic nicconfig where (IPEnabled=TRUE) call SetDNSServerSearchOrder ("8.8.8.8", "8.8.4.4")
ipconfig /flushdns
ipconfig /registerdns
for /F "tokens=*" %1 in ('wevtutil.exe el') DO wevtutil.exe cl "%1"
shutdown /r

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Reboot the computer and check the issue.
[/COLOR][/COLOR][/COLOR][/COLOR]

[COLOR=rgb(184, 49, 47)][COLOR=rgb(85, 57, 130)][COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)]
gave me another error before it crashed (only happened once though), attaching it in case it might be important in any way.[/color][/color][/color][/color]

[Malnutrition]

Post new minitoolbox log please.

[flop]

Sure thing, here is the new log:

[Rustys]

You still having the same issue?

[Malnutrition]

There are two issues, the main one we need to tackle at this moment is the fact that your wireless driver is not functioning correctly.

[ICODE]Error: (10/06/2023 11:00:52 AM) (Source: Netwtw10) (EventID: 5002) (User: ) Description: Intel(R) Wi-Fi 6 AX201 160MHz : Has determined that the network adapter is not functioning properly. 5002 - uCode SW error (SysAssert, NMI) [/ICODE]

Do you have access to a USB wireless adapter? I suggest you try one, or at least try with an Ethernet cable to see if the issue persists. Just make sure and disable the wireless driver in device manager prior to testing either.

There is one more issue present, but we need to rule this out as the primary cause of the issue first.

[Malnutrition]

Second issue is ArcControlAssist.exe crashing.

[ICODE] Error: (10/06/2023 11:05:22 AM) (Source: Application Error) (EventID: 1000) (User: MSI) Description: Faulting application name: ArcControlAssist.exe, version: 1.73.5334.1, time stamp: 0x64efdbed Faulting module name: KERNELBASE.dll, version: 10.0.22621.2215, time stamp: 0x83983b0b Exception code: 0xe0000008 Fault offset: 0x000000000006531c Faulting process id: 0x0x35e8 Faulting application start time: 0x0x1d9f83266c1503b Faulting application path: C:\Program Files\Intel\Intel Arc Control\ArcControlAssist.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: 669ac50e-dee2-453f-808b-d52eeee2485e Faulting package full name: Faulting package-relative application ID: . [/ICODE]

You can stop it from running all together with this tool.

https://www.sordum.org/8486/simple-run-blocker-v1-5/

[flop]

It works now! Seems like all I had to do since my last reply was to wait a bit longer? Thank you all for the help!

[Malnutrition]

Ok, so post 16 was the solution. I suppose we can mark this as solved then?

[flop]

Yes, very much solved. Thanks once again to everyone for your efforts.

[Malnutrition]

Have a great night/day.