Web Mail and Outlook Synchronizing Issue.

[Kibanzi]

Dear Team

Greeting !!!1

i have an issue of mail synchronizing from web mail Bluehost to Outlook 2019 office. i did configuration well for IMAP with correct Port for outgoing port 465 and incoming 993.
when am open the outlook its take an age to received. but other side on the Bluehost webmail all the mail is there and send and received are ok.
Please assist what could be the problem.

your Prompt assistant will be highly appreciate

[veeg]

Hello

Hopefully some of our members will chime in soon..

@Bastet

[Rustys]

What error message are you getting when you send and receive?

Are you talking about emails to the computer and or folders?

[Kibanzi]

am talking about emails, and no error msg comes

[Rustys]

Is the configuration needing to be configured with the Domain you use or the basic that they show in the site?

https://www.bluehost.com/help/article/email-application-setup-outlook-2019-for-windows

The other thing is under the Folder list do you have that one selected?

[Rustys]

Are there any other systems with the email configured?

If there is check that system to confirm that it is leaving the email on the server and not downloading them to the computer.

Have you tried a test message for that system and was there any issues and does it show if you check it form the web site?

[Bastet]

When you say the email is slow are you referring to connecting or downloading Or the time between syncing the account?

[Kibanzi]

When you say the email is slow are you referring to connecting or downloading Or the time between syncing the account?

time between syncing it take an age

[Kibanzi]

Are there any other systems with the email configured?

If there is check that system to confirm that it is leaving the email on the server and not downloading them to the computer.

Have you tried a test message for that system and was there any issues and does it show if you check it form the web site?

i just configure as per directions from the one who is hosting with out/incoming and the port number as well. yes i do tried to send the mail from web mail , i received from web and got it but to outlook not

[Rustys]

Use the link that I provided in post # 5 it shows different port numbers than what you are stating in your original post.

You may have to delete the current configuration and recreate it from scratch.

Without knowing what size, the email(s) are and depending on the server they have to travel through plus the security protocols.

directions from the one who is hosting

can you explain this some more.

[Kibanzi]

Use the link that I provided in post # 5 it shows different port numbers than what you are stating in your original post.

You may have to delete the current configuration and recreate it from scratch.

Without knowing what size, the email(s) are and depending on the server they have to travel through plus the security protocols.

can you explain this some more.

you advise me to delete the current conf. i did it but still same problem am facing

[Rustys]

you advise me to delete the current conf. i did it but still same problem am facing

Then did you follow the linked instructions to configure you email?

The other thing is under the Folder list do you have that one selected?

Without knowing what size, the email(s) are and depending on the server they have to travel through plus the security protocols.

[Bruce]

@Kibanzi - any updates?

[Bruce]

closing thread