Wifi adapter not working

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  • JJJasonM
    PCHF Member
    • Jan 2021
    • 7

    #1

    Wifi adapter not working

    I bought a USB wifi adapter because I can’t run an ethernet cable up to my room and it’s cheaper than buying a wifi card. Everything’s been fine up until recently where my internet cuts out every 3 minutes and 5 seconds on the dot. As this wasn’t a problem before, I thought it was a problem with the adapter so I replaced it but it didn’t change anything. I then assumed it was a problem with my pc so I went through all of the fixes online and nothing helped. I finally reset my computer completely which stopped the cutouts for a week or so but now it’s right back to it.

    Apparently, there are similar problems with USB wifi adapters doing the same thing. Restarting my pc and disconnecting the adapter works sometimes but not always. Is there any better or permanent fixes to this problem or will I have to deal with it or buy a proper wifi card?
  • Bastet
    PCHF Member
    • Aug 2016
    • 1515

    #2
    Is there any driver update for the wifi adapter?

    Comment

    • Rustys
      PCHF Member
      • Jul 2016
      • 7862

      #3
      Have you tried different ports some have issues using USB 3x

      What security software are you using

      Yes USB WiFi are not always stable and do not carry the range that internal ones do.

      Are you connecting to 2.4 GHz or 5 GHz

      Distance and barrier types from the computer to the Wireless transmitter.

      You can also get the extenders that plug into the wall sockets for Ethernet and/or wireless that may help.

      Have you changed the channel that they Wireless is transmitting on. If there are other WiFi signals in the area on the same channel they can over run yours.

      Comment

      • JJJasonM
        PCHF Member
        • Jan 2021
        • 7

        #4
        Originally posted by Rustys
        Have you tried different ports some have issues using USB 3x
        I’ve tried every USB port
        Originally posted by Rustys
        What security software are you using
        Just windows defender
        Originally posted by Rustys
        Yes USB WiFi are not always stable and do not carry the range that internal ones do.

        Are you connecting to 2.4 GHz or 5 GHz
        I’ve tried both
        Originally posted by Rustys
        Distance and barrier types from the computer to the Wireless transmitter.
        Pretty small house, the router is across the room below me. I have no problem with my laptop or my phone in the same exact spot.
        Originally posted by Rustys
        You can also get the extenders that plug into the wall sockets for Ethernet and/or wireless that may help.

        Have you changed the channel that they Wireless is transmitting on. If there are other WiFi signals in the area on the same channel they can over run yours!
        I don’t think my ISP lets me change it off of automatic

        Comment

        • JJJasonM
          PCHF Member
          • Jan 2021
          • 7

          #5
          Originally posted by Bastet
          Is there any driver update for the wifi adapter?
          They’re the most recent ones

          Comment

          • Rustys
            PCHF Member
            • Jul 2016
            • 7862

            #6
            What version of windows

            You could also just have a crappy WiFi adapter and once it gets warm it stops working.

            On thing to check and try may not be the cause.
            If windows 10 check to make sure that the metered is not turned on.
            Settings
            Network
            On the left click Propertied Button
            Scroll down and turn off Metered

            Make and model of the modem and or router which is supplying the wireless signal.

            Have you rebooted the source of the WiFi

            Use this command to show you the WiFi signals that are close by. It will also tell you the signal strength and Channel they are using.
            netsh wlan show networks mode=bssid

            Make and model of the USB WiFi adapter

            Here are a couple of links that can be used for some reference and information
            https://www.lifewire.com/best-wi-fi-usb-adapters-2377825#:~:text=Most%20USB%20Wi-Fi%20adapters,to%20move%20around%20your%20home.
            Learn the basics of USB Wi-Fi adapters, how the underlying technology works, and what to consider before you make a purchase.

            Comment

            • JJJasonM
              PCHF Member
              • Jan 2021
              • 7

              #7
              Originally posted by Rustys
              What version of windows

              You could also just have a crappy WiFi adapter and once it gets warm it stops working.

              On thing to check and try may not be the cause.
              If windows 10 check to make sure that the metered is not turned on.
              Settings
              Network
              On the left click Propertied Button
              Scroll down and turn off Metered

              Make and model of the modem and or router which is supplying the wireless signal.

              Have you rebooted the source of the WiFi

              Use this command to show you the WiFi signals that are close by. It will also tell you the signal strength and Channel they are using.
              netsh wlan show networks mode=bssid

              Make and model of the USB WiFi adapter

              Here are a couple of links that can be used for some reference and information
              https://www.lifewire.com/best-wi-fi-usb-adapters-2377825#:~:text=Most%20USB%20Wi-Fi%20adapters,to%20move%20around%20your%20home.
              Learn the basics of USB Wi-Fi adapters, how the underlying technology works, and what to consider before you make a purchase.
              I’m on windows 10.


              This is my adapter, but I don’t think it’s an overheating problem because the problem starts right when I boot.

              Metered connection is off, I have the Bell Home Hub 3000 but this is only a problem on my computer so I doubt it’s a problem with the internet itself.

              I’ve rebooted the Router but the problem still persists.

              There’s only 1 nearby wifi signal and it’s at 80% steady

              Comment

              • Rustys
                PCHF Member
                • Jul 2016
                • 7862

                #8
                Are you loosing connection to the network or to the internet?
                Originally posted by JJJasonM
                Everything’s been fine up until recently where my internet cuts out every 3 minutes and 5 seconds on the dot.
                What was changed with the system when this started?

                Comment

                • JJJasonM
                  PCHF Member
                  • Jan 2021
                  • 7

                  #9
                  Originally posted by Rustys
                  Are you loosing connection to the network or to the internet?
                  What was changed with the system when this started?
                  It started doing this around half a year ago once every month or so, until about a couple of months ago when it started happening every day. I tried everything and finally completely reset everything which stopped the problem for a week or two, now it’s back to everyday. The only thing I can think of is a hardware problem with maybe my motherboard.

                  The internet connection in the bottom left doesn’t disconnect but everything goes to 0 when looking at graphs.

                  Comment

                  • Rustys
                    PCHF Member
                    • Jul 2016
                    • 7862

                    #10
                    Have you tried browsing?
                    Can you access the Bell Home Hub 3000 at all?
                    Originally posted by JJJasonM
                    The only thing I can think of is a hardware problem with maybe my motherboard.
                    Maybe do the USB ports work with other devices with out issue?
                    Originally posted by JJJasonM
                    The internet connection in the bottom left doesn’t disconnect but everything goes to 0 when looking at graphs.
                    What graph post a screen shot if possible.

                    A picture is worth a trillion words some times.

                    Comment

                    • JJJasonM
                      PCHF Member
                      • Jan 2021
                      • 7

                      #11
                      Originally posted by Rustys
                      Have you tried browsing?
                      Can you access the Bell Home Hub 3000 at all?

                      Maybe do the USB ports work with other devices with out issue?

                      What graph post a screen shot if possible.

                      A picture is worth a trillion words some times.
                      I’ll try and find a way to make it use the adapter on my laptop and I’ll send a picture when it begins to act up again

                      Comment

                      • Rustys
                        PCHF Member
                        • Jul 2016
                        • 7862

                        #12
                        Originally posted by JJJasonM
                        I’ll try and find a way to make it use the adapter on my laptop
                        Just turn off the WiFi on the laptop and plug in the USB and take it form there just like you did on the desktop.

                        Comment

                        • Rustys
                          PCHF Member
                          • Jul 2016
                          • 7862

                          #13
                          Do you have any new information for us.

                          Comment

                          • JJJasonM
                            PCHF Member
                            • Jan 2021
                            • 7

                            #14
                            Originally posted by Rustys
                            Do you have any new information for us.
                            The problem hasn’t been happening for a while but has just begun again.

                            [ATTACH type=β€œfull”]7519[/ATTACH]

                            Restarting my router worked when I tried it but I’m not exactly sure that’s what fixed it.
                            Internet was also cutting out on my laptop in the exact same way when I tried it I changed back into the built-in wifi card and it was fine.

                            I guess I managed to buy 2 faulty wifi adapters. I’ll just buy an in system wifi card unless you can think of anything else.

                            Comment

                            • Rustys
                              PCHF Member
                              • Jul 2016
                              • 7862

                              #15
                              Originally posted by JJJasonM
                              Restarting my router worked when I tried it but I’m not exactly sure that’s what fixed it.
                              Clears out the clutter.

                              Nothing comes to mind unless you can go into the router setting and change the power out put for the WiFi signal.

                              Comment

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