Brand new gaming pc's internet is very slow

**phillpower2** · 08-19-2020, 03:11 PM

Hello brio2244,

By swapping to the Ethernet you have done the most conclusive test so all we can do is see if there is anything installed on the computer that could be affecting your internet speeds, browser and AV plug ins are a common cause of reducing the internet performance.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

**brio2244** · 08-19-2020, 06:26 PM

Originally posted by phillpower2

Hello brio2244,

By swapping to the Ethernet you have done the most conclusive test so all we can do is see if there is anything installed on the computer that could be affecting your internet speeds, browser and AV plug ins are a common cause of reducing the internet performance.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

Hello thanks for responding. I went ahead and did the Speccy here it is.

http://speccy.piriform.com/results/dvPZmTqbMgdAiJF0RBP6pm0

**phillpower2** · 08-19-2020, 07:21 PM

Speccy is showing that the computer and its set up are in perfect order which unfortunately means there is nothing that we can suggest that you fix I`m afraid

Lets see if a MTB log tells us anything;

Download MiniToolBox and save the file to the Desktop.

Close the browser and run the tool, check the following options;

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Click on Go.

Post the resulting log in your next reply for us if you will.

You are welcome btw

**brio2244** · 08-19-2020, 10:10 PM

I embarassed to say this good sir. But my computer came with a wifi antennae and I did not know these existed or it came with it. I put it on wifi was good, ethernet was still not . I unplugged it plugged the ethernet in. Now it’s going fast. Thank you for your effort sir I would like your posts more if I could.

**phillpower2** · 08-20-2020, 08:31 AM

No worries, we are just pleased to hear that you have got it sorted and thank you for letting us know how, enjoy your new computer (y)

Brand new gaming pc's internet is very slow

Brand new gaming pc's internet is very slow

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