PC getting a bad connection

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  • Aidan
    PCHF Member
    • May 2018
    • 4
    #1

    PC getting a bad connection

    Do you guys think i should factory rest my PC if im getting a bad internet connection to it PS all my other devises work perfectly.

    thanks Aidan
    Tags: None
    • plodr
      PCHF Member
      • Aug 2016
      • 1021
      #2
      No, that’s too drastic.
      You haven’t told us if this is a desktop or laptop and how it is connected. Also what do you mean by β€œbad internet connection”.

        Comment

        • Rustys
          PCHF Member
          • Jul 2016
          • 7862
          #3
          We also need to know if any error message, speeds should have and are getting, and if wired or wireless.

            Comment

            • Malnutrition
              PCHF Moderator
              • Jul 2016
              • 7045
              #4
              @Aidan Please post the following logs, this can give us an idea of what is going on with your machine. These logs should pinpoint the exact issue you are having, may have a simple solution for you.

              Step 1: Reset Host File

              [ul]
              [li]Click here to download RstHosts v2.0[/li][li]Save the file to your desktop.[/li][li]Right Click and Run as Administrator.[/li][li]Click on Restaurer, then click OK at the prompt.[/li][li]This will restore the default host file.[/li][li]Next Click on Creer Un Rapport.[/li][li]This will open a logfile, post that in your next reply.[/li][/ul]

              Step 2: MiniToolBox Scan

              Please download MINITOOLBOX and run it.

              Checkmark following boxes:

              Flush DNS
              Reset FF proxy Settings
              Reset Ie Proxy Settings
              Report IE Proxy Settings
              Report FF Proxy Settings
              List content of Hosts
              List IP configuration
              List Winsock Entries
              List last 10 Event Viewer log
              List Installed Programs
              List Users, Partitions and Memory size
              List Devices (problems only)

              Click Go post the result.

              Step 3: HijackThis.

              1- Please click HERE to download HijackThis.
              2- Run the program.
              3- Click on the Main Menu button if not already there.
              4- Select Do a system scan and save a logfile.
              5- Copy paste the log here.

                Comment

                • Bruce
                  PCHF Moderator
                  • Oct 2017
                  • 10702
                  #5
                  and further to all the suggested advice above, can you also post your Speccy results.

                  get Speccy from here; Speccy - Download Builds
                  in Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
                  now you can paste(Ctrl+V) that link into a post.

                    Comment

                    • Aidan
                      PCHF Member
                      • May 2018
                      • 4
                      #6
                      Originally posted by Malnutrition
                      @Aidan Please post the following logs, this can give us an idea of what is going on with your machine. These logs should pinpoint the exact issue you are having, may have a simple solution for you.

                      Step 1: Reset Host File

                      [ul]
                      [li]Click here to download RstHosts v2.0[/li][li]Save the file to your desktop.[/li][li]Right Click and Run as Administrator.[/li][li]Click on Restaurer, then click OK at the prompt.[/li][li]This will restore the default host file.[/li][li]Next Click on Creer Un Rapport.[/li][li]This will open a logfile, post that in your next reply.[/li][/ul]

                      Step 2: MiniToolBox Scan

                      Please download MINITOOLBOX and run it.

                      Checkmark following boxes:

                      Flush DNS
                      Reset FF proxy Settings
                      Reset Ie Proxy Settings
                      Report IE Proxy Settings
                      Report FF Proxy Settings
                      List content of Hosts
                      List IP configuration
                      List Winsock Entries
                      List last 10 Event Viewer log
                      List Installed Programs
                      List Users, Partitions and Memory size
                      List Devices (problems only)

                      Click Go post the result.

                      Step 3: HijackThis.

                      1- Please click HERE to download HijackThis.
                      2- Run the program.
                      3- Click on the Main Menu button if not already there.
                      4- Select Do a system scan and save a logfile.
                      5- Copy paste the log here.
                      [ATTACH]3797[/ATTACH]
                      [ATTACH]3798[/ATTACH]
                      [ATTACH]3799[/ATTACH]

                        Comment

                        • Malnutrition
                          PCHF Moderator
                          • Jul 2016
                          • 7045
                          #7
                          This is not the entire log, I need the whole log, and not just a picture of it please.

                            Comment

                            • Aidan
                              PCHF Member
                              • May 2018
                              • 4
                              #8
                              -|x| RstHosts v2.0 - Rapport créé le 27/05/2018 à 22:41:39
                              -|x| SystΓ¨me d’exploitation : Windows 10 Home (64 bits)
                              -|x| Nom d’utilisateur : User - DESKTOP-7JBFDTP (Administrateur)

                              -|x|- Informations -|x|-

                              Emplacement : C:\WINDOWS\System32\drivers\etc\hosts
                              Attribut(s) : RASH
                              PropriΓ©taire : Administrators - BUILTIN
                              Taille : 89 bytes
                              Date de crΓ©ation : 16/07/2016 - 12:47:54
                              Date de modification : 27/05/2018 - 22:41:29
                              Date de dernier accès : 27/05/2018 - 22:41:29

                              -|x|- Contenu du fichier -|x|-
                              [HEADING=1]Fichier Hosts créé par RstHosts[/HEADING]
                              127.0.0.1 localhost
                              ::1 localhost

                              -|x|- E.O.F - C:\RstHosts.txt - 609 bytes -|x|-

                              MiniToolBox by Farbar Version: 17-06-2016
                              Ran by User (administrator) on 27-05-2018 at 22:42:48
                              Running from β€œC:\Users\User\Downloads”
                              Microsoft Windows 10 Home (X64)
                              Model: MS-7641 Manufacturer: MSI
                              Boot Mode: Normal

                              ========================= Flush DNS: ===================================

                              Windows IP Configuration

                              Successfully flushed the DNS Resolver Cache.

                              ========================= IE Proxy Settings: ==============================

                              Proxy is not enabled.
                              No Proxy Server is set.

                              β€œReset IE Proxy Settings”: IE Proxy Settings were reset.
                              ========================= Hosts content: =================================
                              127.0.0.1 localhost
                              ========================= IP Configuration: ================================

                              Realtek PCIe GBE Family Controller = Ethernet (Connected)
                              Realtek RTL8192EU Wireless LAN 802.11n USB 2.0 Network Adapter = WiFi (Media disconnected)
                              [HEADING=1]----------------------------------[/HEADING]
                              [HEADING=1]IPv4 Configuration[/HEADING]
                              [HEADING=1]----------------------------------[/HEADING]
                              pushd interface ipv4

                              reset
                              set global
                              set interface interface=β€œLocal Area Connection* 3” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
                              set interface interface=β€œEthernet” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
                              set interface interface=β€œWiFi” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
                              set interface interface=β€œLocal Area Connection* 2” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
                              set interface interface=β€œWiFi 2” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
                              set interface interface=β€œLocal Area Connection* 1” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

                              popd
                              [HEADING=1]End of IPv4 configuration[/HEADING]
                              Windows IP Configuration

                              Host Name . . . . . . . . . . . . : DESKTOP-7JBFDTP
                              Primary Dns Suffix . . . . . . . :
                              Node Type . . . . . . . . . . . . : Hybrid
                              IP Routing Enabled. . . . . . . . : No
                              WINS Proxy Enabled. . . . . . . . : No
                              DNS Suffix Search List. . . . . . : Home

                              Wireless LAN adapter WiFi:

                              Media State . . . . . . . . . . . : Media disconnected
                              Connection-specific DNS Suffix . :
                              Description . . . . . . . . . . . : Realtek RTL8192EU Wireless LAN 802.11n USB 2.0 Network Adapter
                              Physical Address. . . . . . . . . : 00-E0-4C-15-89-26
                              DHCP Enabled. . . . . . . . . . . : Yes
                              Autoconfiguration Enabled . . . . : Yes

                              Wireless LAN adapter Local Area Connection* 2:

                              Media State . . . . . . . . . . . : Media disconnected
                              Connection-specific DNS Suffix . :
                              Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
                              Physical Address. . . . . . . . . : 02-E0-4C-15-89-26
                              DHCP Enabled. . . . . . . . . . . : Yes
                              Autoconfiguration Enabled . . . . : Yes

                              Wireless LAN adapter Local Area Connection* 3:

                              Media State . . . . . . . . . . . : Media disconnected
                              Connection-specific DNS Suffix . :
                              Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
                              Physical Address. . . . . . . . . : 00-E0-4C-15-89-26
                              DHCP Enabled. . . . . . . . . . . : Yes
                              Autoconfiguration Enabled . . . . : Yes

                              Ethernet adapter Ethernet:

                              Connection-specific DNS Suffix . : Home
                              Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
                              Physical Address. . . . . . . . . : 4C-CC-6A-44-FA-BC
                              DHCP Enabled. . . . . . . . . . . : Yes
                              Autoconfiguration Enabled . . . . : Yes
                              Link-local IPv6 Address . . . . . : fe80::8475:ae23:9f0a:494a%3(Preferred)
                              IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
                              Subnet Mask . . . . . . . . . . . : 255.255.255.0
                              Lease Obtained. . . . . . . . . . : 27 May 2018 13:01:31
                              Lease Expires . . . . . . . . . . : 28 May 2018 21:24:20
                              Default Gateway . . . . . . . . . : 192.168.1.1
                              DHCP Server . . . . . . . . . . . : 192.168.1.1
                              DHCPv6 IAID . . . . . . . . . . . : 38587498
                              DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-21-2D-B8-48-4C-CC-6A-44-FA-BC
                              DNS Servers . . . . . . . . . . . : 192.168.1.1
                              NetBIOS over Tcpip. . . . . . . . : Enabled
                              Server: TP-LINK.Home
                              Address: 192.168.1.1

                              Name: google.com
                              Addresses: 2a00:1450:4009:80f::200e
                              216.58.213.110

                              Pinging google.com [216.58.213.110] with 32 bytes of data:
                              Request timed out.
                              Reply from 216.58.213.110: bytes=32 time=685ms TTL=50

                              Ping statistics for 216.58.213.110:
                              Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
                              Approximate round trip times in milli-seconds:
                              Minimum = 685ms, Maximum = 685ms, Average = 685ms
                              Server: TP-LINK.Home
                              Address: 192.168.1.1

                              Name: yahoo.com
                              Addresses: 2001:4998:c:1023::4
                              2001:4998:c:1023::5
                              2001:4998:44:41d::3
                              2001:4998:58:1836::10
                              2001:4998:58:1836::11
                              2001:4998:44:41d::4
                              98.137.246.7
                              98.138.219.232
                              98.138.219.231
                              72.30.35.9
                              72.30.35.10
                              98.137.246.8

                              Pinging yahoo.com [98.137.246.7] with 32 bytes of data:
                              Request timed out.
                              Reply from 98.137.246.7: bytes=32 time=1832ms TTL=47

                              Ping statistics for 98.137.246.7:
                              Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
                              Approximate round trip times in milli-seconds:
                              Minimum = 1832ms, Maximum = 1832ms, Average = 1832ms

                              Pinging 127.0.0.1 with 32 bytes of data:
                              Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
                              Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
                              [HEADING=1]Ping statistics for 127.0.0.1:
                              Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
                              Approximate round trip times in milli-seconds:
                              Minimum = 0ms, Maximum = 0ms, Average = 0ms[/HEADING]
                              [HEADING=1]Interface List
                              5…00 e0 4c 15 89 26 …Realtek RTL8192EU Wireless LAN 802.11n USB 2.0 Network Adapter
                              16…02 e0 4c 15 89 26 …Microsoft Wi-Fi Direct Virtual Adapter
                              17…00 e0 4c 15 89 26 …Microsoft Wi-Fi Direct Virtual Adapter #2
                              3…4c cc 6a 44 fa bc …Realtek PCIe GBE Family Controller
                              1…Software Loopback Interface 1[/HEADING]
                              [HEADING=1]IPv4 Route Table[/HEADING]
                              [HEADING=1]Active Routes:
                              Network Destination Netmask Gateway Interface Metric
                              0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.100 35
                              127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
                              127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
                              127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
                              192.168.1.0 255.255.255.0 On-link 192.168.1.100 291
                              192.168.1.100 255.255.255.255 On-link 192.168.1.100 291
                              192.168.1.255 255.255.255.255 On-link 192.168.1.100 291
                              224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
                              224.0.0.0 240.0.0.0 On-link 192.168.1.100 291
                              255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
                              255.255.255.255 255.255.255.255 On-link 192.168.1.100 291[/HEADING]
                              Persistent Routes:
                              None
                              [HEADING=1]IPv6 Route Table[/HEADING]
                              [HEADING=1]Active Routes:
                              If Metric Network Destination Gateway
                              1 331 ::1/128 On-link
                              3 291 fe80::/64 On-link
                              3 291 fe80::8475:ae23:9f0a:494a/128
                              On-link
                              1 331 ff00::/8 On-link
                              3 291 ff00::/8 On-link[/HEADING]
                              Persistent Routes:
                              None
                              ========================= Winsock entries =====================================

                              Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
                              Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
                              Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
                              Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
                              Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
                              Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [24064] (Microsoft Corporation)
                              Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
                              Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
                              Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
                              Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
                              Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
                              Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
                              Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
                              Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
                              Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
                              Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
                              Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
                              Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
                              Catalog9 13 C:\WINDOWS\SysWOW64\mswsock.dll [341920] (Microsoft Corporation)
                              x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67072] (Microsoft Corporation)
                              x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)
                              x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)
                              x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
                              x64-Catalog5 05 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
                              x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31232] (Microsoft Corporation)
                              x64-Catalog9 01 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
                              x64-Catalog9 02 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
                              x64-Catalog9 03 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
                              x64-Catalog9 04 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
                              x64-Catalog9 05 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
                              x64-Catalog9 06 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
                              x64-Catalog9 07 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
                              x64-Catalog9 08 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
                              x64-Catalog9 09 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
                              x64-Catalog9 10 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
                              x64-Catalog9 11 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
                              x64-Catalog9 12 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)
                              x64-Catalog9 13 C:\Windows\System32\mswsock.dll [401968] (Microsoft Corporation)

                              ========================= Event log errors: ===============================
                              [HEADING=1]Application errors:[/HEADING]
                              Error: (05/27/2018 09:37:18 PM) (Source: Application Error) (User: )
                              Description: Faulting application name: wevtutil.exe, version: 10.0.17134.1, time stamp: 0x2a846f7b
                              Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
                              Exception code: 0xc0000409
                              Fault offset: 0x51aded70
                              Faulting process ID: 0x288c
                              Faulting application start time: 0xwevtutil.exe0
                              Faulting application path: wevtutil.exe1
                              Faulting module path: wevtutil.exe2
                              Report ID: wevtutil.exe3
                              Faulting package full name: wevtutil.exe4
                              Faulting package-relative application ID: wevtutil.exe5

                              Error: (05/27/2018 01:02:30 PM) (Source: Application Error) (User: )
                              Description: Faulting application name: RazerCentralService.exe, version: 7.2.77.2338, time stamp: 0x5a0127b6
                              Faulting module name: KERNELBASE.dll, version: 10.0.17134.1, time stamp: 0x149ab0fd
                              Exception code: 0xe0434352
                              Fault offset: 0x0010d722
                              Faulting process ID: 0xedc
                              Faulting application start time: 0xRazerCentralService.exe0
                              Faulting application path: RazerCentralService.exe1
                              Faulting module path: RazerCentralService.exe2
                              Report ID: RazerCentralService.exe3
                              Faulting package full name: RazerCentralService.exe4
                              Faulting package-relative application ID: RazerCentralService.exe5

                              Error: (05/22/2018 07:49:19 PM) (Source: Application Error) (User: )
                              Description: Faulting application name: RazerCentralService.exe, version: 7.2.77.2338, time stamp: 0x5a0127b6
                              Faulting module name: KERNELBASE.dll, version: 10.0.17134.1, time stamp: 0x149ab0fd
                              Exception code: 0xe0434352
                              Fault offset: 0x0010d722
                              Faulting process ID: 0xedc
                              Faulting application start time: 0xRazerCentralService.exe0
                              Faulting application path: RazerCentralService.exe1
                              Faulting module path: RazerCentralService.exe2
                              Report ID: RazerCentralService.exe3
                              Faulting package full name: RazerCentralService.exe4
                              Faulting package-relative application ID: RazerCentralService.exe5

                              Error: (05/22/2018 07:49:17 PM) (Source: .NET Runtime) (User: )
                              Description: Application: RazerCentralService.exe
                              Framework Version: v4.0.30319
                              Description: The process was terminated due to an unhandled exception.
                              Exception Info: System.ObjectDisposedException
                              at System.Threading.TimerQueueTimer.Change(UInt32, UInt32)
                              at System.Threading.Timer.Change(Int64, Int64)
                              at Razer.AccountManager.SettingManager.StartAsyncMana ger()
                              at Razer.AccountManager.SettingManager.AsynWorker(Sys tem.Object)
                              at System.Threading.TimerQueueTimer.CallCallbackInCon text(System.Object)
                              at System.Threading.ExecutionContext.RunInternal(Syst em.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
                              at System.Threading.ExecutionContext.Run(System.Threa ding.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
                              at System.Threading.TimerQueueTimer.CallCallback()
                              at System.Threading.TimerQueueTimer.Fire()
                              at System.Threading.TimerQueue.FireNextTimers()
                              at System.Threading.TimerQueue.AppDomainTimerCallback ()

                              Error: (05/21/2018 06:14:18 PM) (Source: Application Error) (User: )
                              Description: Faulting application name: Razer Central.exe, version: 7.2.77.2338, time stamp: 0x5a012770
                              Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
                              Exception code: 0xc0000005
                              Fault offset: 0x013930cc
                              Faulting process ID: 0x2404
                              Faulting application start time: 0xRazer Central.exe0
                              Faulting application path: Razer Central.exe1
                              Faulting module path: Razer Central.exe2
                              Report ID: Razer Central.exe3
                              Faulting package full name: Razer Central.exe4
                              Faulting package-relative application ID: Razer Central.exe5

                              Error: (05/21/2018 06:14:16 PM) (Source: .NET Runtime) (User: )
                              Description: Application: Razer Central.exe
                              Framework Version: v4.0.30319
                              Description: The process was terminated due to an unhandled exception.
                              Exception Info: System.AccessViolationException

                              Error: (05/20/2018 10:45:54 AM) (Source: Application Error) (User: )
                              Description: Faulting application name: aswOfferTool.exe, version: 18.4.3895.0, time stamp: 0x5af06b5d
                              Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
                              Exception code: 0xc0000005
                              Fault offset: 0x83a300bb
                              Faulting process ID: 0x7bc
                              Faulting application start time: 0xaswOfferTool.exe0
                              Faulting application path: aswOfferTool.exe1
                              Faulting module path: aswOfferTool.exe2
                              Report ID: aswOfferTool.exe3
                              Faulting package full name: aswOfferTool.exe4
                              Faulting package-relative application ID: aswOfferTool.exe5

                              Error: (05/19/2018 08:48:12 PM) (Source: Application Error) (User: )
                              Description: Faulting application name: Razer Synapse 3.exe, version: 3.1.627.5, time stamp: 0x5a2a8b12
                              Faulting module name: KERNELBASE.dll, version: 10.0.17134.1, time stamp: 0x149ab0fd
                              Exception code: 0xe0434352
                              Fault offset: 0x0010d722
                              Faulting process ID: 0x1908
                              Faulting application start time: 0xRazer Synapse 3.exe0
                              Faulting application path: Razer Synapse 3.exe1
                              Faulting module path: Razer Synapse 3.exe2
                              Report ID: Razer Synapse 3.exe3
                              Faulting package full name: Razer Synapse 3.exe4
                              Faulting package-relative application ID: Razer Synapse 3.exe5

                              Error: (05/19/2018 08:48:10 PM) (Source: .NET Runtime) (User: )
                              Description: Application: Razer Synapse 3.exe
                              Framework Version: v4.0.30319
                              Description: The process was terminated due to an unhandled exception.
                              Exception Info: System.InvalidOperationException
                              at System.Windows.Input.InputManager..ctor()
                              at System.Windows.Input.InputManager.GetCurrentInputM anagerImpl()
                              at Razer.Synapse3.App.ShowErrorWindow()
                              at Razer.Synapse3.App.TaskSchedulerOnUnobservedTaskEx ception(System.Threading.Tasks.UnobservedTaskExcep tionEventArgs)
                              at Razer.Synapse3.App+<>c.b__10_3(System.Object, System.Threading.Tasks.UnobservedTaskExceptionEven tArgs)
                              at System.Threading.Tasks.TaskScheduler.PublishUnobse rvedTaskException(System.Object, System.Threading.Tasks.UnobservedTaskExceptionEven tArgs)
                              at System.Threading.Tasks.TaskExceptionHolder.Finaliz e()

                              Error: (05/19/2018 08:36:38 PM) (Source: MSDTC Client 2) (User: )
                              Description: 0x8007085A
                              [HEADING=1]System errors:[/HEADING]
                              Error: (05/27/2018 09:46:12 PM) (Source: DCOM) (User: DESKTOP-7JBFDTP)
                              Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-7JBFDTPUserS-1-5-21-3251550705-3420110557-1809046261-1005LocalHost (Using LRPC)UnavailableUnavailable

                              Error: (05/27/2018 09:30:43 PM) (Source: DCOM) (User: DESKTOP-7JBFDTP)
                              Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-7JBFDTPUserS-1-5-21-3251550705-3420110557-1809046261-1005LocalHost (Using LRPC)UnavailableUnavailable

                              Error: (05/27/2018 09:27:59 PM) (Source: DCOM) (User: DESKTOP-7JBFDTP)
                              Description: application-specificLocalActivation{8BC3F05E-D86B-11D0-A075-00C04FB68820}{8BC3F05E-D86B-11D0-A075-00C04FB68820}DESKTOP-7JBFDTPUserS-1-5-21-3251550705-3420110557-1809046261-1005LocalHost (Using LRPC)Microsoft.Windows.ContentDeliveryManager_10.0 .17134.1_neutral_neutral_cw5n1h2txyewyS-1-15-2-350187224-1905355452-1037786396-3028148496-2624191407-3283318427-1255436723

                              Error: (05/27/2018 09:26:04 PM) (Source: DCOM) (User: DESKTOP-7JBFDTP)
                              Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-7JBFDTPUserS-1-5-21-3251550705-3420110557-1809046261-1005LocalHost (Using LRPC)UnavailableUnavailable

                              Error: (05/27/2018 09:25:50 PM) (Source: Service Control Manager) (User: )
                              Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Razer Synapse Service service.

                              Error: (05/27/2018 09:25:39 PM) (Source: DCOM) (User: DESKTOP-7JBFDTP)
                              Description: application-specificLocalActivation{8BC3F05E-D86B-11D0-A075-00C04FB68820}{8BC3F05E-D86B-11D0-A075-00C04FB68820}DESKTOP-7JBFDTPUserS-1-5-21-3251550705-3420110557-1809046261-1005LocalHost (Using LRPC)Microsoft.Windows.ContentDeliveryManager_10.0 .17134.1_neutral_neutral_cw5n1h2txyewyS-1-15-2-350187224-1905355452-1037786396-3028148496-2624191407-3283318427-1255436723

                              Error: (05/27/2018 09:25:20 PM) (Source: Service Control Manager) (User: )
                              Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Razer Synapse Service service.

                              Error: (05/27/2018 09:24:50 PM) (Source: Service Control Manager) (User: )
                              Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Razer Synapse Service service.

                              Error: (05/27/2018 01:41:14 PM) (Source: DCOM) (User: DESKTOP-7JBFDTP)
                              Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-7JBFDTPUserS-1-5-21-3251550705-3420110557-1809046261-1005LocalHost (Using LRPC)UnavailableUnavailable

                              Error: (05/27/2018 01:17:25 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
                              Description: Installation Failure: Windows failed to install the following update with error 0x80073d02: 9WZDNCRFJBH4-Microsoft.Windows.Photos.
                              [HEADING=1]Microsoft Office Sessions:[/HEADING]
                              Error: (05/27/2018 09:37:18 PM) (Source: Application Error)(User: )
                              Description: wevtutil.exe10.0.17134.12a846f7bunknown0.0.0.00000 0000c000040951aded70288c01d3f5fa811d4e03C:\Windows \SysWOW64\wevtutil.exeunknown98ec312e-1256-4199-ac7d-10bed139697a

                              Error: (05/27/2018 01:02:30 PM) (Source: Application Error)(User: )
                              Description: RazerCentralService.exe7.2.77.23385a0127b6KERNELBA SE.dll10.0.17134.1149ab0fde04343520010d722edc01d3f 1fcd5066529C:\Program Files (x86)\Razer\Razer Services\Razer Central\RazerCentralService.exeC:\WINDOWS\System32 \KERNELBASE.dll2b421d3a-6c46-4e90-8eb6-9ea3dbf96c09

                              Error: (05/22/2018 07:49:19 PM) (Source: Application Error)(User: )
                              Description: RazerCentralService.exe7.2.77.23385a0127b6KERNELBA SE.dll10.0.17134.1149ab0fde04343520010d722edc01d3f 1fcd5066529C:\Program Files (x86)\Razer\Razer Services\Razer Central\RazerCentralService.exeC:\WINDOWS\System32 \KERNELBASE.dll3806c686-265d-4984-95dd-b13284d0eb8e

                              Error: (05/22/2018 07:49:17 PM) (Source: .NET Runtime)(User: )
                              Description: Application: RazerCentralService.exe
                              Framework Version: v4.0.30319
                              Description: The process was terminated due to an unhandled exception.
                              Exception Info: System.ObjectDisposedException
                              at System.Threading.TimerQueueTimer.Change(UInt32, UInt32)
                              at System.Threading.Timer.Change(Int64, Int64)
                              at Razer.AccountManager.SettingManager.StartAsyncMana ger()
                              at Razer.AccountManager.SettingManager.AsynWorker(Sys tem.Object)
                              at System.Threading.TimerQueueTimer.CallCallbackInCon text(System.Object)
                              at System.Threading.ExecutionContext.RunInternal(Syst em.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
                              at System.Threading.ExecutionContext.Run(System.Threa ding.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
                              at System.Threading.TimerQueueTimer.CallCallback()
                              at System.Threading.TimerQueueTimer.Fire()
                              at System.Threading.TimerQueue.FireNextTimers()
                              at System.Threading.TimerQueue.AppDomainTimerCallback ()

                              Error: (05/21/2018 06:14:18 PM) (Source: Application Error)(User: )
                              Description: Razer Central.exe7.2.77.23385a012770unknown0.0.0.0000000 00c0000005013930cc240401d3f1270420990eC:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exeunknown291db1e9-e06a-478d-b14b-be3dbec6ae33

                              Error: (05/21/2018 06:14:16 PM) (Source: .NET Runtime)(User: )
                              Description: Application: Razer Central.exe
                              Framework Version: v4.0.30319
                              Description: The process was terminated due to an unhandled exception.
                              Exception Info: System.AccessViolationException

                              Error: (05/20/2018 10:45:54 AM) (Source: Application Error)(User: )
                              Description: aswOfferTool.exe18.4.3895.05af06b5dunknown0.0.0.00 0000000c000000583a300bb7bc01d3f01f571ca6b8C:\Progr am Files\AVAST Software\Avast\setup\aswOfferTool.exeunknown409bb1 75-d65c-4ea0-8b93-fc339845c5d9

                              Error: (05/19/2018 08:48:12 PM) (Source: Application Error)(User: )
                              Description: Razer Synapse 3.exe3.1.627.55a2a8b12KERNELBASE.dll10.0.17134.114 9ab0fde04343520010d722190801d3efa9feaf65a8C:\Progr am Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exeC:\WINDOWS\System32\KERNELBASE.dll2ec7ed48-4d8e-4a72-a597-d05c9151e3d7

                              Error: (05/19/2018 08:48:10 PM) (Source: .NET Runtime)(User: )
                              Description: Application: Razer Synapse 3.exe
                              Framework Version: v4.0.30319
                              Description: The process was terminated due to an unhandled exception.
                              Exception Info: System.InvalidOperationException
                              at System.Windows.Input.InputManager..ctor()
                              at System.Windows.Input.InputManager.GetCurrentInputM anagerImpl()
                              at Razer.Synapse3.App.ShowErrorWindow()
                              at Razer.Synapse3.App.TaskSchedulerOnUnobservedTaskEx ception(System.Threading.Tasks.UnobservedTaskExcep tionEventArgs)
                              at Razer.Synapse3.App+<>c.b__10_3(System.Object, System.Threading.Tasks.UnobservedTaskExceptionEven tArgs)
                              at System.Threading.Tasks.TaskScheduler.PublishUnobse rvedTaskException(System.Object, System.Threading.Tasks.UnobservedTaskExceptionEven tArgs)
                              at System.Threading.Tasks.TaskExceptionHolder.Finaliz e()

                              Error: (05/19/2018 08:36:38 PM) (Source: MSDTC Client 2)(User: )
                              Description: 0x8007085A

                              =========================== Installed Programs ============================

                              Adobe AIR (HKLM-x32...\Adobe AIR) (Version: 26.0.0.127 - Adobe Systems Incorporated)
                              Adobe Shockwave Player 12.2 (HKLM-x32...\Adobe Shockwave Player) (Version: 12.2.9.199 - Adobe Systems, Inc.)
                              Ansel (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Ansel) (Version: 384.76 - NVIDIA Corporation) Hidden
                              Avast Free Antivirus (HKLM-x32...\Avast Antivirus) (Version: 18.4.2338 - AVAST Software)
                              Battle.net (HKLM-x32...\Battle.net) (Version: - Blizzard Entertainment)
                              Counter-Strike: Global Offensive (HKLM...\Steam App 730) (Version: - Valve)
                              Deadpool (HKLM...\Steam App 224060) (Version: - High Moon Studios)
                              Discord (HKCU...\Discord) (Version: 0.0.301 - Discord Inc.)
                              Epic Games Launcher (HKLM-x32...{9F55B4DA-23ED-44FA-910E-BDDBD6D942CF}) (Version: 1.1.123.0 - Epic Games, Inc.)
                              Epic Games Launcher Prerequisites (x64) (HKLM...{66C5838F-B854-4A55-89E6-A6138747A4DF}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
                              Google Chrome (HKLM...{60C02A0E-51D2-3127-B4F1-2B92404692AF}) (Version: 66.0.3359.181 - Google, Inc.)
                              Google Update Helper (HKLM-x32...{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.17 - Google Inc.) Hidden
                              Java 8 Update 144 (64-bit) (HKLM...{26A24AE4-039D-4CA4-87B4-2F64180144F0}) (Version: 8.0.1440.1 - Oracle Corporation)
                              Java 8 Update 144 (HKLM-x32...{26A24AE4-039D-4CA4-87B4-2F32180144F0}) (Version: 8.0.1440.1 - Oracle Corporation)
                              Launcher Prerequisites (x64) (HKLM-x32...{c6c5a357-c7ca-4a5f-9789-3bb1af579253}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
                              Microsoft OneDrive (HKCU...\OneDriveSetup.exe) (Version: 18.065.0329.0002 - Microsoft Corporation)
                              Microsoft Silverlight (HKLM...{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
                              Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (HKLM-x32...{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
                              Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32...{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
                              Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32...{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
                              Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25008 (HKLM-x32...{f1e7e313-06df-4c56-96a9-99fdfd149c51}) (Version: 14.10.25008.0 - Microsoft Corporation)
                              Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008 (HKLM-x32...{c239cea1-d49e-4e16-8e87-8c055765f7ec}) (Version: 14.10.25008.0 - Microsoft Corporation)
                              NVIDIA 3D Vision Controller Driver 369.04 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 369.04 - NVIDIA Corporation)
                              NVIDIA GeForce Experience 3.7.0.81 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.7.0.81 - NVIDIA Corporation)
                              NVIDIA PhysX System Software 9.17.0524 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.17.0524 - NVIDIA Corporation)
                              NvNodejs (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvNodejs) (Version: 3.7.0.81 - NVIDIA Corporation) Hidden
                              NvTelemetry (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvTelemetry) (Version: 2.6.1.0 - NVIDIA Corporation) Hidden
                              NvvHci (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvvHci) (Version: 2.02.0.5 - NVIDIA Corporation) Hidden
                              Overwatch (HKLM-x32...\Overwatch) (Version: - Blizzard Entertainment)
                              PLAYERUNKNOWN’S BATTLEGROUNDS (HKLM...\Steam App 578080) (Version: - Bluehole, Inc.)
                              PLAYERUNKNOWN’S BATTLEGROUNDS (Test Server) (HKLM...\Steam App 622590) (Version: - )
                              Razer Chroma SDK Core Components (HKLM-x32...\Razer Chroma SDK) (Version: 2.8.6 - Razer Inc.)
                              Razer Synapse (HKLM-x32...\Razer Synapse) (Version: 3.2.1214.269 - Razer Inc.)
                              Roblox Player for User (HKCU...{373B1718-8CC5-4567-8EE2-9033AD08A680}) (Version: - Roblox Corporation)
                              SafeZone Stable 4.58.2552.909 (HKLM-x32...\SafeZone 4.58.2552.909) (Version: 4.58.2552.909 - Avast Software) Hidden
                              SHIELD Streaming (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0380 - NVIDIA Corporation) Hidden
                              Spotify (HKCU...\Spotify) (Version: 1.0.80.474.gef6b503e - Spotify AB)
                              Steam (HKLM-x32...\Steam) (Version: 2.10.91.91 - Valve Corporation)
                              swMSM (HKLM-x32...{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
                              VLC media player (HKLM...\VLC media player) (Version: 2.2.6 - VideoLAN)
                              Vulkan Run Time Libraries 1.0.42.1 (HKLM...\VulkanRT1.0.42.1) (Version: 1.0.42.1 - LunarG, Inc.)
                              Windows 10 Update Assistant (HKLM-x32...{D5C69738-B486-402E-85AC-2456D98A64E4}) (Version: 1.4.9200.22243 - Microsoft Corporation)

                              ========================= Devices: ================================

                              ========================= Memory info: ===================================

                              Percentage of memory in use: 43%
                              Total physical RAM: 8191.18 MB
                              Available physical RAM: 4646.25 MB
                              Total Virtual: 10111.18 MB
                              Available Virtual: 5129.71 MB

                              ========================= Partitions: =====================================

                              1 Drive c: () (Fixed) (Total:930.19 GB) (Free:754.82 GB) NTFS

                              ========================= Users: ========================================

                              User accounts for \DESKTOP-7JBFDTP

                              Administrator DefaultAccount Guest
                              User WDAGUtilityAccount

                              **** End of log ****

                              Logfile of HiJackThis Fork (Alpha) by Alex Dragokas v.2.6.4.24

                              Platform: x64 Windows 10 (Home), 10.0.17134 (ReleaseId: 1803), Service Pack: 0
                              Time: 27.05.2018 - 21:39
                              Language: OS: English (0x809). Display: English (0x809). Non-Unicode: English (0x809)
                              Elevated: Yes
                              Ran by: User (group: Administrator) on DESKTOP-7JBFDTP

                              Chrome: 66.0.3359.181
                              Edge: 11.0.17134.48
                              Internet Explorer: 11.0.17134.1

                              Boot mode: Normal

                              Running processes:
                              Number | Path
                              1 C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
                              1 C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
                              5 C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
                              1 C:\Program Files (x86)\NVIDIA Corporation\NvTelemetry\NvTelemetryContainer.exe
                              1 C:\Program Files (x86)\Razer Chroma SDK\bin\RzSDKServer.exe
                              1 C:\Program Files (x86)\Razer Chroma SDK\bin\RzSDKService.exe
                              1 C:\Program Files (x86)\Razer\Razer Services\GMS\GameManagerService.exe
                              1 C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe
                              1 C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe
                              1 C:\Program Files (x86)\Razer\Razer Services\Razer Central\RazerCentralService.exe
                              1 C:\Program Files (x86)\Razer\Synapse3\Service\Razer Synapse Service.exe
                              1 C:\Program Files\AVAST Software\Avast\AvastSvc.exe
                              1 C:\Program Files\AVAST Software\Avast\AvastUI.exe
                              1 C:\Program Files\AVAST Software\Avast\x64\aswidsagenta.exe
                              2 C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Containe r.exe
                              1 C:\Program Files\Windows Defender\MSASCuiL.exe
                              1 C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.17122.162 11.1000_x64__8wekyb3d8bbwe\Video.UI.exe
                              1 C:\Program Files\WindowsApps\microsoft.windowscommunicationsa pps_17.9226.21755.0_x64__8wekyb3d8bbwe\HxTsr.exe
                              4 C:\Users\User\AppData\Local\Discord\app-0.0.301\Discord.exe
                              1 C:\Users\User\AppData\Local\Microsoft\OneDrive\One Drive.exe
                              4 C:\Users\User\AppData\Roaming\Spotify\Spotify.exe
                              1 C:\Users\User\AppData\Roaming\Spotify\SpotifyWebHe lper.exe
                              1 C:\Users\User\Desktop\HiJackThis.exe
                              1 C:\WINDOWS\System32\MemCompression
                              1 C:\WINDOWS\System32\Registry
                              1 C:\Windows\SysWOW64\notepad.exe
                              1 C:\Windows\System32\ApplicationFrameHost.exe
                              6 C:\Windows\System32\RuntimeBroker.exe
                              1 C:\Windows\System32\SearchIndexer.exe
                              1 C:\Windows\System32\SearchProtocolHost.exe
                              1 C:\Windows\System32\SecurityHealthService.exe
                              1 C:\Windows\System32\SgrmBroker.exe
                              1 C:\Windows\System32\SnippingTool.exe
                              1 C:\Windows\System32\audiodg.exe
                              1 C:\Windows\System32\browser_broker.exe
                              2 C:\Windows\System32\csrss.exe
                              1 C:\Windows\System32\ctfmon.exe
                              1 C:\Windows\System32\dasHost.exe
                              2 C:\Windows\System32\dllhost.exe
                              1 C:\Windows\System32\dwm.exe
                              2 C:\Windows\System32\fontdrvhost.exe
                              1 C:\Windows\System32\lsass.exe
                              1 C:\Windows\System32\services.exe
                              1 C:\Windows\System32\sihost.exe
                              1 C:\Windows\System32\smartscreen.exe
                              1 C:\Windows\System32\smss.exe
                              1 C:\Windows\System32\spoolsv.exe
                              69 C:\Windows\System32\svchost.exe
                              1 C:\Windows\System32\taskhostw.exe
                              1 C:\Windows\System32\wbem\WmiPrvSE.exe
                              1 C:\Windows\System32\wbem\unsecapp.exe
                              1 C:\Windows\System32\wininit.exe
                              1 C:\Windows\System32\winlogon.exe
                              1 C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wek yb3d8bbwe\MicrosoftEdge.exe
                              2 C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wek yb3d8bbwe\MicrosoftEdgeCP.exe
                              1 C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw 5n1h2txyewy\SearchUI.exe
                              1 C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2t xyewy\ShellExperienceHost.exe
                              1 C:\Windows\explorer.exe

                              O2 - BHO: Javaβ„’ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre1.8.0_144\bin\jp2ssv.dll
                              O2 - BHO: Javaβ„’ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.8.0_144\bin\ssv.dll
                              O2-32 - BHO: Javaβ„’ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_144\bin\jp2ssv.dll
                              O2-32 - BHO: Javaβ„’ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_144\bin\ssv.dll
                              O4 - HKCU..\Run: [Discord] C:\Users\User\AppData\Local\Discord\app-0.0.301\Discord.exe
                              O4 - HKCU..\Run: [OneDrive] C:\Users\User\AppData\Local\Microsoft\OneDrive\One Drive.exe /background
                              O4 - HKCU..\Run: [Spotify Web Helper] C:\Users\User\AppData\Roaming\Spotify\SpotifyWebHe lper.exe --autostart
                              O4 - HKCU..\Run: [Spotify] C:\Users\User\AppData\Roaming\Spotify\Spotify.exe --autostart --minimized
                              O4 - HKCU..\Run: [Steam] C:\Program Files (x86)\Steam\steam.exe -silent
                              O4 - HKLM..\Run: [AvastUI.exe] C:\Program Files\AVAST Software\Avast\AvLaunch.exe /gui
                              O4 - HKLM..\Run: [ShadowPlay] C:\Windows\system32\rundll32.exe C:\Windows\system32\nvspcap64.dll,ShadowPlayOnSyst emStart
                              O4 - HKLM..\StartupApproved\Run: [SecurityHealth] C:\Program Files\Windows Defender\MSASCuiL.exe
                              O4 - HKU\S-1-5-19..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
                              O4 - HKU\S-1-5-19..\RunOnce: [WAB Migrate] C:\Program Files\Windows Mail\wab.exe /Upgrade
                              O4 - HKU\S-1-5-20..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
                              O4 - HKU\S-1-5-20..\RunOnce: [WAB Migrate] C:\Program Files\Windows Mail\wab.exe /Upgrade
                              O4-32 - HKLM..\Run: [SunJavaUpdateSched] C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
                              O4-32 - HKLM..\RunOnce: [SBrowserCheck] C:\ProgramData\Avast Software\Avast\SecureBrowser\avast_browser_setup_c hecker.exe /s /run_source=av_update /runonce /cgid 101
                              O17 - DHCP DNS - 1: 192.168.1.1
                              O21 - ShellIconOverlayIdentifiers: 00asw - {472083B0-C522-11CF-8763-00608CC02F24} - C:\Program Files\AVAST Software\Avast\ashShA64.dll
                              O22 - Task (Disabled): SafeZone scheduled Autoupdate 1505516952 - C:\Program Files\AVAST Software\SZBrowser\launcher.exe --scheduledautoupdate $(Arg0)
                              O22 - Task (Disabled): \Microsoft\Windows\DeviceDirectoryClient\RegisterD eviceLocationRightsChange - {AE31B729-D5FD-401E-AF42-784074835AFE},-RegisterDevice -SettingChange - C:\WINDOWS\system32\DeviceDirectoryClient.dll
                              O22 - Task (Disabled): \Microsoft\Windows\HelloFace\FODCleanupTask - C:\WINDOWS\System32\WinBioPlugIns\FaceFodUninstall er.exe
                              O22 - Task (Disabled): \Microsoft\Windows\InstallService\WakeUpAndContinu eUpdates - {0DC331EE-8438-49D5-A721-E10B937CE459} - C:\Windows\System32\InstallServiceTasks.dll
                              O22 - Task (Disabled): \Microsoft\Windows\InstallService\WakeUpAndScanFor Updates - {D5A04D91-6FE6-4FE4-A98A-FEB4500C5AF7} - C:\Windows\System32\InstallServiceTasks.dll
                              O22 - Task (Disabled): \Microsoft\Windows\PushToInstall\LoginCheck - C:\WINDOWS\system32\sc.exe start pushtoinstall login
                              O22 - Task (Disabled): \Microsoft\Windows\Subscription\LicenseAcquisition - C:\WINDOWS\system32\ClipRenew.exe
                              O22 - Task (Disabled): \Microsoft\Windows\UNP\RunUpdateNotificationMgr - C:\WINDOWS\System32\UNP\UpdateNotificationMgr.exe
                              O22 - Task (Disabled): \Microsoft\Windows\WaaSMedic\PerformRemediation - {72566E27-1ABB-4EB3-B4F0-EB431CB1CB32},None - (no file)
                              O22 - Task (Disabled): \Microsoft\Windows\Workplace Join\Recovery-Check - C:\WINDOWS\System32\dsregcmd.exe /checkrecovery
                              O22 - Task (Ready): Avast Emergency Update - C:\Program Files\AVAST Software\Avast\AvEmUpdate.exe
                              O22 - Task (Ready): GoogleUpdateTaskMachineCore - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /c
                              O22 - Task (Ready): GoogleUpdateTaskMachineUA - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
                              O22 - Task (Ready): NVIDIA GeForce Experience SelfUpdate_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA GeForce Experience.exe
                              O22 - Task (Ready): NvDriverUpdateCheckDaily_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe -d β€œC:\Program Files\NVIDIA Corporation\NvDriverUpdateCheck” -l 3 -f C:\ProgramData\NVIDIA\NvContainerDriverUpdateCheck .log
                              O22 - Task (Ready): NvNodeLauncher_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} - C:\Program Files (x86)\NVIDIA Corporation\NvNode\nvnodejslauncher.exe --launcher=TaskScheduler
                              O22 - Task (Ready): NvProfileUpdaterDaily_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} - C:\Program Files\NVIDIA Corporation\Update Core\NvProfileUpdater64.exe
                              O22 - Task (Ready): NvProfileUpdaterOnLogon_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} - C:\Program Files\NVIDIA Corporation\Update Core\NvProfileUpdater64.exe
                              O22 - Task (Ready): NvTmMon_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} - C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvTmMon.exe
                              O22 - Task (Ready): NvTmRepOnLogon_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} - C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvTmRep.exe --logon
                              O22 - Task (Ready): NvTmRep_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} - C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvTmRep.exe
                              O22 - Task (Ready): OneDrive Standalone Update Task-S-1-5-21-3251550705-3420110557-1809046261-1005 - C:\Users\User\AppData\Local\Microsoft\OneDrive\One DriveStandaloneUpdater.exe
                              O22 - Task (Ready): \AVAST Software\Overseer - C:\Program Files\Common Files\Avast Software\Overseer\overseer.exe
                              O22 - Task (Ready): \Microsoft\Windows\BitLocker\BitLocker MDM policy Refresh - {61BCD1B9-340C-40EC-9D41-D7F1C0632F05},BitLockerPolicy - C:\WINDOWS\System32\edptask.dll
                              O22 - Task (Ready): \Microsoft\Windows\BrokerInfrastructure\BgTaskRegi strationMaintenanceTask - {E984D939-0E00-4DD9-AC3A-7ACA04745521} - (no file)
                              O22 - Task (Ready): \Microsoft\Windows\Chkdsk\SyspartRepair - C:\WINDOWS\system32\bcdboot.exe %windir% /sysrepair
                              O22 - Task (Ready): \Microsoft\Windows\DeviceDirectoryClient\RegisterD evicePolicyChange - {AE31B729-D5FD-401E-AF42-784074835AFE},-RegisterDevice -SettingChange - C:\WINDOWS\system32\DeviceDirectoryClient.dll
                              O22 - Task (Ready): \Microsoft\Windows\DeviceDirectoryClient\RegisterD eviceProtectionStateChanged - {AE31B729-D5FD-401E-AF42-784074835AFE},-RegisterDevice -ProtectionStateChanged -FreeNetworkOnly - C:\WINDOWS\system32\DeviceDirectoryClient.dll
                              O22 - Task (Ready): \Microsoft\Windows\DirectX\DXGIAdapterCache - C:\WINDOWS\system32\dxgiadaptercache.exe
                              O22 - Task (Ready): \Microsoft\Windows\EDP\EDP App Launch Task - {61BCD1B9-340C-40EC-9D41-D7F1C0632F05},AppLaunch - C:\WINDOWS\System32\edptask.dll
                              O22 - Task (Ready): \Microsoft\Windows\EDP\EDP Auth Task - {61BCD1B9-340C-40EC-9D41-D7F1C0632F05},ReAuth - C:\WINDOWS\System32\edptask.dll
                              O22 - Task (Ready): \Microsoft\Windows\EDP\EDP Inaccessible Credentials Task - {61BCD1B9-340C-40EC-9D41-D7F1C0632F05},MissingCredentials - C:\WINDOWS\System32\edptask.dll
                              O22 - Task (Ready): \Microsoft\Windows\EDP\StorageCardEncryption Task - {61BCD1B9-340C-40EC-9D41-D7F1C0632F05},SDCardEncryptionPolicy - C:\WINDOWS\System32\edptask.dll
                              O22 - Task (Ready): \Microsoft\Windows\ExploitGuard\ExploitGuard MDM policy Refresh - {711001CD-CC1D-4470-9B7E-1EF73849C79E},ExploitGuardPolicy - C:\WINDOWS\System32\MitigationConfiguration.dll
                              O22 - Task (Ready): \Microsoft\Windows\InstallService\ScanForUpdates - {A558C6A5-B42B-4C98-B610-BF9559143139} - C:\Windows\System32\InstallServiceTasks.dll
                              O22 - Task (Ready): \Microsoft\Windows\InstallService\ScanForUpdatesAs User - {DDAFAEA2-8842-4E96-BADE-D44A8D676FDB} - C:\Windows\System32\InstallServiceTasks.dll
                              O22 - Task (Ready): \Microsoft\Windows\InstallService\SmartRetry - {F3A219C3-2698-4CBF-9C07-037EDB8E72E6} - C:\Windows\System32\InstallServiceTasks.dll
                              O22 - Task (Ready): \Microsoft\Windows\LanguageComponentsInstaller\Rec oncileLanguageResources - {D0582E3B-3126-4CAA-9155-AC37C912A489} - (no file)
                              O22 - Task (Ready): \Microsoft\Windows\Management\Provisioning\Cellula r - C:\WINDOWS\system32\ProvTool.exe /turn 7 /source CellStateChangeTask
                              O22 - Task (Ready): \Microsoft\Windows\Management\Provisioning\Logon - C:\WINDOWS\system32\ProvTool.exe /turn 5 /source LogonIdleTask
                              O22 - Task (Ready): \Microsoft\Windows\Maps\MapsToastTask - {9885AEF2-BD9F-41E0-B15E-B3141395E803},$(Arg0);$(Arg1);$(Arg2);$(Arg3);$(Ar g4);$(Arg5);$(Arg6);$(Arg7) - C:\WINDOWS\System32\mapstoasttask.dll
                              O22 - Task (Ready): \Microsoft\Windows\Printing\EduPrintProv - C:\WINDOWS\system32\eduprintprov.exe
                              O22 - Task (Ready): \Microsoft\Windows\PushToInstall\Registration - C:\WINDOWS\system32\sc.exe start pushtoinstall registration
                              O22 - Task (Ready): \Microsoft\Windows\SMB\UninstallSMB1ClientTask - C:\WINDOWS\system32\WindowsPowerShell\v1.0\powersh ell.exe -ExecutionPolicy Unrestricted -NonInteractive -NoProfile -WindowStyle Hidden β€œ& %windir%\system32\WindowsPowerShell\v1.0\Modules\S mbShare\DisableUnusedSmb1.ps1 -Scenario Client”
                              O22 - Task (Ready): \Microsoft\Windows\SMB\UninstallSMB1ServerTask - C:\WINDOWS\system32\WindowsPowerShell\v1.0\powersh ell.exe -ExecutionPolicy Unrestricted -NonInteractive -NoProfile -WindowStyle Hidden β€œ& %windir%\system32\WindowsPowerShell\v1.0\Modules\S mbShare\DisableUnusedSmb1.ps1 -Scenario Server”
                              O22 - Task (Ready): \Microsoft\Windows\Setup\Notifier - C:\WINDOWS\system32\Notifier.exe (file missing)
                              O22 - Task (Ready): \Microsoft\Windows\Speech\HeadsetButtonPress - C:\WINDOWS\system32\speech_onecore\common\SpeechRu ntime.exe StartedFromTask
                              O22 - Task (Ready): \Microsoft\Windows\Subscription\EnableLicenseAcqui sition - C:\WINDOWS\system32\ClipRenew.exe -e
                              O22 - Task (Ready): \Microsoft\Windows\USB\Usb-Notifications - {E05BE1C8-92A8-4757-B575-ACAECB4E6A40} - C:\Windows\System32\UsbTask.dll
                              O22 - Task (Ready): \Microsoft\Windows\UpdateOrchestrator\AC Power Download - C:\WINDOWS\system32\usoclient.exe StartDownload
                              O22 - Task (Ready): \Microsoft\Windows\UpdateOrchestrator\Driver Install - C:\WINDOWS\system32\usoclient.exe StartInstall
                              O22 - Task (Ready): \Microsoft\Windows\UpdateOrchestrator\USO_Broker_D isplay - C:\WINDOWS\system32\MusNotification.exe Display
                              O22 - Task (Ready): \Microsoft\Windows\WwanSvc\NotificationTask - C:\WINDOWS\System32\WiFiTask.exe wwan
                              O23 - Service R2: Avast Antivirus - (avast! Antivirus) - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
                              O23 - Service R2: NVIDIA Display Container LS - (NVDisplay.ContainerLocalSystem) - C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Containe r.exe
                              O23 - Service R2: NVIDIA Telemetry Container - (NvTelemetryContainer) - C:\Program Files (x86)\NVIDIA Corporation\NvTelemetry\NvTelemetryContainer.exe
                              O23 - Service R2: Razer Central Service - (RzActionSvc) - C:\Program Files (x86)\Razer\Razer Services\Razer Central\RazerCentralService.exe
                              O23 - Service R2: Razer Chroma SDK Server - C:\Program Files (x86)\Razer Chroma SDK\bin\RzSDKServer.exe
                              O23 - Service R2: Razer Chroma SDK Service - C:\Program Files (x86)\Razer Chroma SDK\bin\RzSDKService.exe
                              O23 - Service R2: Razer Game Manager - (Razer Game Manager Service) - C:\Program Files (x86)\Razer\Razer Services\GMS\GameManagerService.exe
                              O23 - Service R2: Razer Synapse Service - C:\Program Files (x86)\Razer\Synapse3\Service\Razer Synapse Service.exe
                              O23 - Service R2: Windows Defender Security Centre Service - (SecurityHealthService) - C:\WINDOWS\system32\SecurityHealthService.exe
                              O23 - Service R3: aswbIDSAgent - C:\Program Files\AVAST Software\Avast\x64\aswidsagenta.exe
                              O23 - Service S2: Google Update Service (gupdate) - (gupdate) - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
                              O23 - Service S3: BattlEye Service - (BEService) - C:\Program Files (x86)\Common Files\BattlEye\BEService.exe
                              O23 - Service S3: EasyAntiCheat - C:\Program Files (x86)\EasyAntiCheat\EasyAntiCheat.exe
                              O23 - Service S3: Google Update Service (gupdatem) - (gupdatem) - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
                              O23 - Service S3: NVIDIA LocalSystem Container - (NvContainerLocalSystem) - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
                              O23 - Service S3: NVIDIA NetworkService Container - (NvContainerNetworkService) - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
                              O23 - Service S3: OpenSSH Authentication Agent - (ssh-agent) - C:\WINDOWS\System32\OpenSSH\ssh-agent.exe
                              O23 - Service S3: Steam Client Service - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
                              O23 - Service S3: Windows Defender Antivirus Network Inspection Service - (WdNisSvc) - C:\Program Files\Windows Defender\NisSrv.exe
                              O23 - Service S3: Windows Defender Antivirus Service - (WinDefend) - C:\Program Files\Windows Defender\MsMpEng.exe

                              –
                              End of file - Time spent: 22 sec. - 33420 bytes, CRC32: FFFFFFFF. Sign: ζ½ξ‹Š

                              is this ok

                                Comment

                                • Malnutrition
                                  PCHF Moderator
                                  • Jul 2016
                                  • 7045
                                  #9
                                  OK, I’m headed out for a while. I will have a look at these in a few hours.

                                    Comment

                                    • Malnutrition
                                      PCHF Moderator
                                      • Jul 2016
                                      • 7045
                                      #10
                                      Please go through this guide, and then post a new set of logs for me to review.

                                      Forums - PC Help Forum
                                      https://pchelpforum.net/resources/how-to-speed-up-your-internet-connection.121/
                                      PCHF Forums

                                        Comment

                                        • Aidan
                                          PCHF Member
                                          • May 2018
                                          • 4
                                          #11
                                          ok thank you for helping

                                            Comment

                                            • veeg
                                              PCHF Director
                                              • Jul 2016
                                              • 8982
                                              #12
                                              Any updates for us?

                                                Comment

                                                • veeg
                                                  PCHF Director
                                                  • Jul 2016
                                                  • 8982
                                                  #13
                                                  Any updates for us? After 48 hrs this thread will be closed.

                                                    Comment

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