Can't Get 2 Google Search

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  • Eddie_Paul_Litz
    PCHF Member
    • Jan 2017
    • 458

    #1

    Can't Get 2 Google Search

    For some strange reason, I can’t seem to get to Google Search. Something 2 do w/ DNS. I’ve done a cleanup & Router Reboot to no avail. What else is there that I haven’t tried? I’ve done a Network Diagnostics to.

    [ATTACH]2397[/ATTACH]
  • allheart55_Cindy_E
    PCHF Member
    • May 2017
    • 15

    #2
    Have you attempted to restart your DNS client?
    Go to the command prompt and type services.msc and hit your Enter key to open it.
    Scroll down through the services until you reach DNS Client.
    Right click on it and select restart.
    Check Google again to see if the issue is resolved.

    Comment

    • Eddie_Paul_Litz
      PCHF Member
      • Jan 2017
      • 458

      #3
      Originally posted by allheart55 (Cindy E)
      Have you attempted to restart your DNS client?
      Go to the command prompt and type services.msc and hit your Enter key to open it.
      Scroll down through the services until you reach DNS Client.
      Right click on it and select restart.
      Check Google again to see if the issue is resolved.
      I gave it a try & it didn’t work.

      Comment

      • allheart55_Cindy_E
        PCHF Member
        • May 2017
        • 15

        #4
        What browser are you using and have you tried a different browser?
        Is Google the only site that you cannot access?

        Comment

        • Eddie_Paul_Litz
          PCHF Member
          • Jan 2017
          • 458

          #5
          Originally posted by allheart55 (Cindy E)
          What browser are you using and have you tried a different browser?
          Is Google the only site that you cannot access?
          I use Google Chrome. Google Search is the only one I can’t access. It works on my other devices but not on my Laptop.

          Comment

          • allheart55_Cindy_E
            PCHF Member
            • May 2017
            • 15

            #6
            Have you tried a different browser on your laptop, Internet Explorer or Firefox?
            You may need to reinstall Google Chrome, which is why I ask about trying a different browser.

            Comment

            • Eddie_Paul_Litz
              PCHF Member
              • Jan 2017
              • 458

              #7
              Won’t work on IE either, another browser won’t help.

              Comment

              • Rustys
                PCHF Member
                • Jul 2016
                • 7862

                #8
                To add to Cindys’ advice

                Close all the browsers. (Google Chrome Help Forum)
                [ol]
                [li]Check if you can open the Site when in Incognito Mode (press Ctrl+Shift+n). If you can, there’s likely a Extension the source of the Problem[/li][li]Enter this in the Address Bar, chrome://net-internals/#dns, then click the button β€œClear Host Cache”[/li][li]Open a Command Window (Press Ctrl+Esc, then enter cmd), then type this command: ipconfig /flushdns[/li][/ol]
                Have you also tried loading Chrome with out add ons?

                Comment

                • system
                  PCHF Owner
                  • Jan 2015
                  • 7634

                  #9
                  Try different DNS servers you can use google DNS servers which are 8.8.8.8 and 8.8.4.4

                  β€œConfigure your network settings to use Google Public DNS”
                  Get Started | Public DNS | Google for Developers

                  Comment

                  • Eddie_Paul_Litz
                    PCHF Member
                    • Jan 2017
                    • 458

                    #10
                    Originally posted by FreeBooter
                    Try different DNS servers you can use google DNS servers which are 8.8.8.8 and 8.8.4.4

                    β€œConfigure your network settings to use Google Public DNS”
                    Get Started | Public DNS | Google for Developers
                    I tried different DNS IP & it didn’t work.

                    Comment

                    • system
                      PCHF Owner
                      • Jan 2015
                      • 7634

                      #11
                      Please open the Command Prompt by clicking Start Menu β†’ All Programs β†’ Accessories, right-click on Command Prompt, and open it as an administrator. In Windows 8, 8.1 and Windows 10 simply hold down the [MEDIA=imgur]BxVxp04[/MEDIA] + X keys and select the option β€œCommand Prompt (Admin)” from the menu.


                      Enter below command:
                      [ICODE]Ping www.google.com | Clip[/ICODE]
                      Please paste the content of Windows clipboard to your next post after executing above command.

                      Comment

                      • Eddie_Paul_Litz
                        PCHF Member
                        • Jan 2017
                        • 458

                        #12
                        [ATTACH]2398[/ATTACH]

                        Comment

                        • system
                          PCHF Owner
                          • Jan 2015
                          • 7634

                          #13
                          Now please execute below command.
                          [ICODE]Ping 216.58.206.164[/ICODE]

                          Comment

                          • Eddie_Paul_Litz
                            PCHF Member
                            • Jan 2017
                            • 458

                            #14
                            [ATTACH]2399[/ATTACH]

                            Comment

                            • system
                              PCHF Owner
                              • Jan 2015
                              • 7634

                              #15
                              Its your DNS server configuration causing the issue. Please open the web browser and type below url address.

                              Comment

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