Can't boot into Acer Nitro N50-640

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  • Definitely
    PCHF Member
    • May 2025
    • 3

    #1

    Can't boot into Acer Nitro N50-640

    Hi all,

    I’m having a frustrating issue with my Acer Nitro N50 (model DG.E2VEQ.004). The PC specs are:

    [ul]
    [li]CPU: Intel Core i5‑12400F[/li][li]GPU: Nvidia RTX 3060[/li][li]RAM: 16 GB DDR4 (2x8GB, 3200 MHz)[/li][li]Storage: 512 GB NVMe SSD + 1 TB Seagate HDD[/li][li]Motherboard: Intel B660[/li][li]OS Attempted: Windows 11, Linux (multiple distros)[/li][/ul]

    Issue:

    I can boot Live USBs (Linux, Windows PE, etc.) with no issues — everything works fine, GPU is detected, no crashes. But as soon as I try to:

    [ul]
    [li]Install Windows 11 → it fails with “Windows could not be installed” errors.[/li][li]Install Linux → installs seemingly fine, but on first boot it gets stuck after login.[/li][li]Boot any OS installed to SSD or HDD → I get a gray screen after login, nothing else.[/li][/ul]

    This happens on both internal drives. It doesn’t matter whether I use SSD or HDD, Linux or Windows — the problem persists. But booting from USB always works fine.

    What I’ve Tried:

    [ul]
    [li]Ran MemTest86: No RAM errors after one full pass.[/li][li]CPU stress test: No issues or overheating.[/li][li]NVIDIA drivers: I had graphical artifacts earlier but updating drivers fixed that temporarily.[/li][li]Disabled Secure Boot, tried UEFI/Legacy modes.[/li][li]Swapped drives, wiped partitions, tried fresh installs many times.[/li][li]Haven’t updated BIOS yet, but wondering if that’s relevant.[/li][li]Suspected VMD/RST might be interfering but not sure if that’s enabled or needed for this Acer motherboard.[/li][/ul]

    Important Notes:

    [ul]
    [li]I’m a developer and have done many OS installs before.[/li][li]This issue appeared suddenly — I used the system normally in the morning, then came back later, and after logging into Windows, it only showed a gray screen. Since then, no OS boots from internal storage anymore.[/li][li]Could the motherboard, storage controller, or VMD setting be causing this?[/li][/ul]

    Looking for suggestions on:

    [ul]
    [li]BIOS settings (VMD, SATA/NVMe config, UEFI tweaks)[/li][li]Disk controller or firmware issues?[/li][li]Anything specific to Acer or this B660 chipset?[/li][/ul]

    Thanks in advance for any help!
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15209

    #2
    Creating a new Windows ISO, removing the CMOS battery from the MB, removing all memory, removing the GPU and storage devices are all steps that need to be done.

    When you put things back, make sure that the CMOS battery is the last thing that you put in and only put back in the storage device that you want to install Windows to, make sure that the RAM and GPU are seated snugly, that all internal connections are securely connected and last but not least make sure that you have a fully working keyboard connected when you try and power up the PC.

    Comment

    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15209

      #3
      Creating a new Windows ISO, removing the CMOS battery from the MB, removing all memory, removing the GPU and storage devices are all steps that need to be done.

      When you put things back, make sure that the CMOS battery is the last thing that you put in and only put back in the storage device that you want to install Windows to, make sure that the RAM and GPU are seated snugly, that all internal connections are securely connected and last but not least make sure that you have a fully working keyboard connected when you try and power up the PC.

      Comment

      • xrobwx71
        PCHF Moderator
        • Mar 2023
        • 1067

        #4
        Originally posted by Definitely
        I’ll see what I can do.
        Please follow the advice exactly and report back the results.

        Comment

        • xrobwx71
          PCHF Moderator
          • Mar 2023
          • 1067

          #5
          Originally posted by Definitely
          I’ll see what I can do.
          Please follow the advice exactly and report back the results.

          Comment

          • Definitely
            PCHF Member
            • May 2025
            • 3

            #6
            Originally posted by xrobwx71
            Please follow the advice exactly and report back the results.
            I am not home at the very moment so I will report back ASAP.

            Comment

            • Definitely
              PCHF Member
              • May 2025
              • 3

              #7
              Originally posted by xrobwx71
              Please follow the advice exactly and report back the results.
              I am not home at the very moment so I will report back ASAP.

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15209

                #8
                Being that the OP is cross posting on at least two other forums I am going to go ahead and close this thread, should any mishaps occur due to conflicting advice being given no one here can be held responsible.

                Comment

                • phillpower2
                  PCHF Administrator
                  • Sep 2016
                  • 15209

                  #9
                  Being that the OP is cross posting on at least two other forums I am going to go ahead and close this thread, should any mishaps occur due to conflicting advice being given no one here can be held responsible.

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15209

                    #10
                    Fwiw;

                    Acer Nitro N50-640 does not properly work - posted in Internal Hardware: Hi all, Im having a frustrating issue with my Acer Nitro N50 (model DG.E2VEQ.004). The PC specs are: CPU: Intel Core i5‑12400F GPU: Nvidia RTX 3060 RAM: 16 GB DDR4 (2x8GB, 3200 MHz) Storage: 512 GB NVMe SSD + 1 TB Seagate HDD Motherboard: Intel B660 OS Attempted: Windows 11, Linux (multiple distros) Issue: I can boot Live USBs (Linux, Windows PE, etc.) with no issues — everything works fine, GP...


                    Hi all, I'm having a frustrating issue with my Acer Nitro N50 (model DG.E2VEQ.004). The PC specs are: CPU: Intel Core i5‑12400F GPU: Nvidia RTX 3060 RAM: 16 GB DDR4 (2x8GB, 3200 MHz) Storage: 512 GB NVMe SSD + 1 TB Seagate HDD Motherboard: Intel B660 OS Attempted: Windows 11, Linux (multiple dist...


                    Acer Nitro N50-640 problem - Stationära datorer: Support och övriga trådar

                    Question - Acer Nitro N50-640 won't boot properly ? | Tom's Hardware Forum

                    [MEDIA=reddit]buildapc/comments/1kxbeol[/MEDIA]

                    Comment

                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15209

                      #11
                      Fwiw;

                      Acer Nitro N50-640 does not properly work - posted in Internal Hardware: Hi all, Im having a frustrating issue with my Acer Nitro N50 (model DG.E2VEQ.004). The PC specs are: CPU: Intel Core i5‑12400F GPU: Nvidia RTX 3060 RAM: 16 GB DDR4 (2x8GB, 3200 MHz) Storage: 512 GB NVMe SSD + 1 TB Seagate HDD Motherboard: Intel B660 OS Attempted: Windows 11, Linux (multiple distros) Issue: I can boot Live USBs (Linux, Windows PE, etc.) with no issues — everything works fine, GP...


                      Hi all, I'm having a frustrating issue with my Acer Nitro N50 (model DG.E2VEQ.004). The PC specs are: CPU: Intel Core i5‑12400F GPU: Nvidia RTX 3060 RAM: 16 GB DDR4 (2x8GB, 3200 MHz) Storage: 512 GB NVMe SSD + 1 TB Seagate HDD Motherboard: Intel B660 OS Attempted: Windows 11, Linux (multiple dist...


                      Acer Nitro N50-640 problem - Stationära datorer: Support och övriga trådar

                      Question - Acer Nitro N50-640 won't boot properly ? | Tom's Hardware Forum

                      [MEDIA=reddit]buildapc/comments/1kxbeol[/MEDIA]

                      Comment

                      • phillpower2
                        PCHF Administrator
                        • Sep 2016
                        • 15209

                        #12
                        For the record, the OP abandoned every single one of the above threads

                        Comment

                        • phillpower2
                          PCHF Administrator
                          • Sep 2016
                          • 15209

                          #13
                          For the record, the OP abandoned every single one of the above threads

                          Comment

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