laptop disconnects from internet constantly, need to restart

[jmarket]

Hi, sorry, I’m away for the weekend and left my laptop at home. I plan to give it a try when I get back. Thanks for all the help

[jmarket]

@Chris M - any progress?

Hi, I just want to check before I try to reinstall Windows. Will I be able to do it if my internet connection is messed up?

[Bruce]

Win10 has no issues installing without internet.
Win11 is a little trickier - it wants internet to setup a MS Account as part of the install process, you used to be able to create a local account if Win11 didn’t detect a network connection, but with the latest build, they have stopped that.

My solution was to just create a MS account then delete it once the rig was up and running, fairly simple process. But I have recently (this week in fact) discovered that Rufus can get around that hurdle now with its latest version. In Rufus, when creating the bootable USB stick from your downloaded Windows ISO, there are options to tick to skip creating an account, turn off telemetry collection, and it can bypass the Win11 requirement of TPM2.0 and Secure Boot.

[jmarket]

Win10 has no issues installing without internet.
Win11 is a little trickier - it wants internet to setup a MS Account as part of the install process, you used to be able to create a local account if Win11 didn’t detect a network connection, but with the latest build, they have stopped that.

My solution was to just create a MS account then delete it once the rig was up and running, fairly simple process. But I have recently (this week in fact) discovered that Rufus can get around that hurdle now with its latest version. In Rufus, when creating the bootable USB stick from your downloaded Windows ISO, there are options to tick to skip creating an account, turn off telemetry collection, and it can bypass the Win11 requirement of TPM2.0 and Secure Boot.

Wow, that’s bit confusing. So what should I do? I don’t understand the Rufus and bootable USB stick, or ISO, or telemetry, or TPM2.0 or Secure Boot. I understand what Windows is, that’s about it

[Bruce]

No worries - let’s keep this simple.
Since you already have Win11 installed, your PC must be compatible, so no need to worry about TPM2.0 or Secure Boot or any of that.

Download the Windows Media Creation Tool and use that to make a bootable USB stick with the latest Win11 image. Those things are all options within the software, so no need to know what they are, just select those options when creating the image onto the USB drive/stick. The stick needs to be at least 8GB.

Turn the PC off, insert the USB stick and turn the PC on.
It should boot from the USB stick first, and not the internal drive.

But before you go ahead, do you have your data backed up?
What sort of install are you doing - a repair of Windows (keeping your files), or a fresh install losing everything and starting afresh?

As to the messed up internet, did you try moving the PC closer to the modem and trying an ethernet cable to connect it?

[jmarket]

No worries - let’s keep this simple.
Since you already have Win11 installed, your PC must be compatible, so no need to worry about TPM2.0 or Secure Boot or any of that.

Download the Windows Media Creation Tool and use that to make a bootable USB stick with the latest Win11 image. Those things are all options within the software, so no need to know what they are, just select those options when creating the image onto the USB drive/stick. The stick needs to be at least 8GB.

Turn the PC off, insert the USB stick and turn the PC on.
It should boot from the USB stick first, and not the internal drive.

But before you go ahead, do you have your data backed up?
What sort of install are you doing - a repair of Windows (keeping your files), or a fresh install losing everything and starting afresh?

As to the messed up internet, did you try moving the PC closer to the modem and trying an ethernet cable to connect it?

Hmm, ethernet cables are those yellow ones that go into LAN1? I don’t see a compatible connection on my laptop for that. copied the files I want to keep so I dont need them but I’d probably rather have them stay if possible. Should I try the repair first and if it doesn’t work try the fresh install?

[Bruce]

Absolutely - use Reset This PC and select Keep my Files.

Ethernet cables come in all colours, so your yellow one could (or could not) be an ethernet cable. It’s the RJ45 plug on the end that makes it an ethernet cable, but I’ve probably just lost you there!
It’s like a phone cable plug but fatter.

[jmarket]

I tried to post a picture of the cable but I m pretty sure it’s the one, i can’t connect it to my laptop

[Bruce]

Yeah, just went through the Speccy report again and your laptop only has wifi connection.

[jmarket]

Yeah, just went through the Speccy report again and your laptop only has wifi connection.

OK, I managed to download both the Windows11 Assistant and the Media Creation Tool, I see a lot of instructions. So which should I start with?
[ATTACH type=“full”]13754[/ATTACH]

[jmarket]

Before you install Windows 11, it’s a good idea to save any work and back up your PC before you start. If you used the Media Creation Tool to download an ISO file for Windows 11, remember to burn it to a DVD before following these steps:

[ol]
[li]Attach the USB flash drive or insert the DVD on the PC where you want to install Windows 11.[/li][li]Restart your PC.[/li][/ol]

So I’m not sure about this. In the end though, I probably have everything I need either saved to Google Drive or on USB.

[Bruce]

Double click the MediaCreationTool file you downloaded from Microsoft.
Have the USB stick inserted.
Click Accept on the license terms window, and on the next screen leave the default settings as they are and click Next.
Select the USB flash drive option and then Next.
You should now see your USB stick listed, hit Next.
It’ll now download the ISO, make a bootable USB drive and copy the ISO to your USB stick.

This stick now stays in the PC when you reboot and the laptop should boot from the USB drive before the internal system drive, if not, adjust the boot order in BIOS.

[jmarket]

I’m using my iPhone now

[jmarket]

Double click the MediaCreationTool file you downloaded from Microsoft.
Have the USB stick inserted.
Click Accept on the license terms window, and on the next screen leave the default settings as they are and click Next.
Select the USB flash drive option and then Next.
You should now see your USB stick listed, hit Next.
It’ll now download the ISO, make a bootable USB drive and copy the ISO to your USB stick.

This stick now stays in the PC when you reboot and the laptop should boot from the USB drive before the internal system drive, if not, adjust the boot order in BIOS.

I tried to post a picture of it but it says it’s because of my internet connection, which I was worried was get in the way

[jmarket]

Double click the MediaCreationTool file you downloaded from Microsoft.
Have the USB stick inserted.
Click Accept on the license terms window, and on the next screen leave the default settings as they are and click Next.
Select the USB flash drive option and then Next.
You should now see your USB stick listed, hit Next.
It’ll now download the ISO, make a bootable USB drive and copy the ISO to your USB stick.

This stick now stays in the PC when you reboot and the laptop should boot from the USB drive before the internal system drive, if not, adjust the boot order in BIOS.