Random restarts after playing a game -maybe a RAM issue- please help

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  • red_head_redemption
    PCHF Member
    • Mar 2024
    • 1

    #1

    Random restarts after playing a game -maybe a RAM issue- please help

    Hey, thank you for taking the time to read my post. I have a very confusing problem that I hope someone can help me with.

    So after playing a game for some time, like over an hour (any game doesn’t seem to matter which one), once I close the game and go do some low-intensity activity like browsing on Chrome or Steam, the screen will just go black and my PC will automatically reboot. I have done lots of tinkering and tried to sort it out. It seems to happen when I have my four sticks of 16GB RAM in, and then the problem doesn’t seem to occur once I put in a different set of RAM—two sticks of 8GB each. I have sent the 64GB set off and got them replaced thanks to RMA, but still, it hasn’t fixed the issue.

    Today as soon as I closed Helldivers 2 and whilst discord was still on while talking to friends my PC did the restart and afyer that staright back into working as normal.

    My build is:

    [ul]
    [li]RTX 3080[/li][li]AMD Ryzen 7 5800X 8-Core Processor @ 3.80 GHz[/li][li]NZXT motherboard B550[/li][li]64GB Corsair Vengeance RGB PRO SL 2600MHz[/li][/ul]
    Thanks, and any help will be greatly appreciated
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10702

    #2
    Let’s get your complete PC specs.
    Get Speccy; Speccy - Download Builds
    In Speccy, click File > Publish Snapshot (hit Yes if prompted to proceed with publish) > Copy to Clipboard > Close.
    Now you can paste that link into your next post.

    Speccy doesn’t show the Power Supply Unit so list the make/model of the PSU.

    Is Speccy safe?

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    • Bruce
      PCHF Moderator
      • Oct 2017
      • 10702

      #3
      @red_head_redemption - any update?

      Comment

      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10702

        #4
        Closing - no activity.
        To request a re-open, go to Members > Staff Members, click a Staffer then Start Conversation and quote thread name.

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