Having Error sign after running Diagnostics

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  • Tech_Wpmen
    PCHF Member
    • Feb 2024
    • 2

    #1

    Having Error sign after running Diagnostics

    HI have Dell Latitude 3510 16 gigs memory windows 11. I was running the Dell Diagnostics to see if there was an issue with my batter because it dies under less then an hour. So I ran the test and it gave me to errors. I was wondering if you all could help me fix those errors. I will post the screen shot.

    Thanks sooo much.
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10702

    #2
    Lithium batteries start losing their capacity after about 3 years.
    If you need to be mobile with the laptop, away from mains power, you’ll need to either get the battery re-packed, or get a new battery.

    As to those other errors, I’m assuming you knew nothing about them before doing the diagnostic testing, which means they aren’t causing you grief. So you could simply ignore them.

    Otherwise, you could firstly try reinstalling that software.
    Go to the Dell support page and enter your Service Tag number which will be found underneath the laptop on a sticker.
    Entering that will take you directly to the page to download the Management Engine software.
    The PCIeStatus error is pretty broad to narrow down exactly what it may be referring to, but look on that web p[age and see what stands out.

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    • Tech_Wpmen
      PCHF Member
      • Feb 2024
      • 2

      #3
      Okay thanks! Yeah I did not know anything about those errors.

      Comment

      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10702

        #4
        Keep us updated with your progress.

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        • Bruce
          PCHF Moderator
          • Oct 2017
          • 10702

          #5
          @Tech Wpmen - any progress?

          Comment

          • Bruce
            PCHF Moderator
            • Oct 2017
            • 10702

            #6
            Closing - no activity.
            To request a re-open, go to Members > Staff Members, click a Staffer then Start Conversation and quote thread name.

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