Laptop Blackout Browser and Screen

[udinovgirl]

My laptop has been reformatted by the store I bought it but I still experience the blackout browser and screen. They don’t seem to want to replace it with a new laptop. Idk whats the problem and how to fix it i thought it can be fix with reformat so what to do now if thats the case is it as good as trash?

[Rustys]

Is the system still under warranty?

What is a

blackout browser and screen.

Have you tried a different browser?

Does this only happen in the browser?

Happen certain sites?