Windows 11 error 0xc0000005

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  • IDEK
    PCHF Member
    • Dec 2023
    • 3

    #1

    Windows 11 error 0xc0000005

    I’m just getting into pc’s and I just built a new pc for gaming so I bought a usb that has windows 11 on it to install to the computer but every time I put in the key it gets to 23% download then shows an error code 0xc0000005.

    I don’t know how to fix this and help would be appreciated
  • Bruce
    PCHF Member
    • Oct 2017
    • 10697

    #2
    where did this USB stick come from?
    did it come with a Product Key?

    Comment

    • Malnutrition
      PCHF Moderator
      • Jul 2016
      • 7041

      #3
      https://www.microsoft.com/en-us/soft...load/windows11

      One of the reasons to create a bootable version of Linux Distro or Windows is to use it as a sandbox or try a new operating system. Windows is the most

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4181

        #4
        Start here
        https://www.microsoft.com/en-au/soft...load/windows11

        Comment

        • IDEK
          PCHF Member
          • Dec 2023
          • 3

          #5
          Originally posted by Bruce
          where did this USB stick come from?
          did it come with a Product Key?
          It came from shop software keys and it also has a activation key

          Comment

          • Malnutrition
            PCHF Moderator
            • Jul 2016
            • 7041

            #6
            So do you have another USB that you know works and you can format, download a fresh copy of windows 11 put that onto the USB to make certain that the Copy of windows and or the USB is not corrupt? Keep the Key, you paid for that already, it’s just time to rule out corrupt files/hardware.

            https://www.microsoft.com/en-au/soft...load/windows11
            Ventoy is an open source tool to create bootable USB drive for ISO files. With ventoy, you don't need to format the disk again and again, you just need to copy the iso file to the USB drive and boot it.

            Comment

            • PeterOz
              PCHF Technical Response Team
              • Mar 2021
              • 4181

              #7
              I suggest you DO NOT use ventoy.
              Use my link on a different thumb drive not the one you purchased.
              Minimum size 8gb usb drive.
              Originally posted by IDEK
              I just built a new pc for gaming
              Does this support TPM?
              You have not given us any hardware details.

              Comment

              • Bruce
                PCHF Member
                • Oct 2017
                • 10697

                #8
                Originally posted by IDEK
                It came from shop software keys and it also has a activation key
                and how confident are we that they are legit; https://www.trustpilot.com/review/shopsoftwarekeys.com
                how much did you pay?

                Comment

                • IDEK
                  PCHF Member
                  • Dec 2023
                  • 3

                  #9
                  Originally posted by Bruce
                  and how confident are we that they are legit; https://www.trustpilot.com/review/shopsoftwarekeys.com
                  how much did you pay?
                  Sorry I didn’t reply, I payed $50 and I’m not sure that it’s legit. Also if I download the media creation tool onto the current usb will it still boot or do i need another usb to make sure it not corrupt or something? I’m not good with this type of stuff or now anything about it so thanks for the help

                  Comment

                  • Bruce
                    PCHF Member
                    • Oct 2017
                    • 10697

                    #10
                    $50 is nowhere near the recommended retail price of Windows - so pretty sure it’s crap.
                    plus the issues you have with the USB stick all point to bogus seller, making a quick buck on the unwary.
                    do what you can to advertise those buggers - Facebook name and shame or whatever you can!

                    Use the Windows Media Creation Tool to make your own bootable copy of Windows onto one of your USB sticks. Don’t use the current USB stick, we are pretty sure it’s at least corrupted and may be full of other shite you don’t want.

                    If you are really lucky, the Product Key they gave MAY be useable, but it’s probably a VLK (Volume License Key) which they have stolen. These get reported to Microsoft so may already be invalid or soon will be.

                    Comment

                    • PeterOz
                      PCHF Technical Response Team
                      • Mar 2021
                      • 4181

                      #11
                      Originally posted by IDEK
                      Also if I download the media creation tool onto the current usb will it still boot or do i need another usb to make sure it not corrupt or something?
                      As per post #7 and post #10 Use a new usb.
                      A basic video here on how to install and you might be able to use a current key if you are dumping an old computer.

                      [MEDIA=youtube]ZsMdXlPIgYs[/MEDIA]

                      Before doing any install, it is a good idea to go to the support page for your system. Download the drivers you are going to need i.e. chipset, sound, video, wireless, etc. Whilst Win11 has a lot of native drivers, Microsoft drivers are designed for ease of use and are NOT designed for any type of performance. Store these drivers on another usb or you can even just make a folder on your install usb when you are finished making the install usb. Copy the drivers into that folder.

                      When you are finished with the Windows install, then install your drivers.

                      [ul]
                      [li]Chipset or Motherboard[/li][li]Sata or hard drive[/li][li]Video adapter[/li][li]Network interface card (NIC)[/li][li]Audio[/li][li]Touchpad[/li][li]Any other hardware drivers needed for your particular model.[/li][/ul]
                      Reboot after installing the drivers

                      Comment

                      • Bruce
                        PCHF Member
                        • Oct 2017
                        • 10697

                        #12
                        @IDEK - where we at?

                        Comment

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