Programs taking long time to start

[mistamichal]

I’ve just built my first AMD PC and I’m having a problem with programs being really slow to start.

If I start a program e.g. Photoshop, it takes between 15-20 seconds before the splash screen comes up. If I close Photoshop then open it again, the splash screen comes up almost instantly. I can do that over and over and it starts straight away. If I then open a different program e.g. MS Word, then Word takes about 15-20 seconds before the splash screen comes up and if I close that and run Photoshop again, then it goes back to 15-20 seconds for the splash screen to show again and then, if I try to run Word again, same thing - 15-20 seconds to start up.

This is my first time using AMD so I’m not sure if this is a Windows issue, or maybe something I haven’t installed or enabled in the BIOS.

Any help is appreciated

My specs are:
CPU: Ryzen 9 7900X
Motherboard: Gigabyte GA-B650 AORUS ELITE AX - latest firmware installed, RAM Expo enabled, everything else still at defaults
GPU: Radeon RX 7900 XTX
RAM: Kingston FURY Beast RGB Black 64GB (2x32GB) PC5-48000 (6000MHz) DDR5
Storage: Crucial 4TB SSD, P3, M.2 2280 NVMe
Windows 11 Pro
All drivers up to date. All recommended software for motherboard installed.

[veeg]

Hello

Download and post.

https://www.ccleaner.com/speccy/download

To post.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

[mistamichal]

Hi

Here you go:

http://speccy.piriform.com/results/lbdpVHDK0aWwHx6EZG61yNB

[veeg]

Thanks.. Let me tag a member for more help.

@Bruce

[Bruce]

reboot the Pc into Safe Mode and see if the issue happens there as well.

then, I would disconnect all those drives and only have the boot drive connected. try that.

when you installed Windows, did you only have the one drive connected, and not connected to the network, and installed Windows first then motherboard drivers, then GPU software?

Speccy doesn’t show the Power Supply Unit so list the make/model of the PSU.
AMD shows that GPU wanting at least a 800w unit.

[mistamichal]

I rebooted in safe mode and it was the same.

I disconnected all but my boot drive and it was the same.

When I installed windows, I just had the boot drive connected but I was connected to the internet so Windows updated as it installed. Then I installed the motherboard drivers and apps and finally the graphics driver.

My power supply is a Corsair rm1000e 1000w.

[Bruce]

same problem in Safe Mode would indicate it’s not a Windows issue, or related to any software you may have installed since none of that is loaded in Safe Mode.

so that leaves hardware.
for me, my next try would be swapping the drive to another one, and loading Windows onto that and see how that goes.
painful I know.

let’s also get some more eyes on this - @PeterOz @georgeks @Pyro @Malnutrition

[mistamichal]

Yeah, way too painful lol.

I think if it was the ssd, then it would happen every time I run a particular program, not just the first time. Also, this particular drive is the same one I used in my old intel system and I never had any problems with load times.

Also, and I’m sorry I didn’t clarify this before - what happens when I run a program, either double clicking the icon or using the start menu, is that there is no disk activity for that first 15-20 seconds, once the disk light on my pc case comes on the actual load time is practically instantaneous as you’d expect with a M.2 drive.

[PeterOz]

what is the ram showing in your bios including voltage.
The ram you have is not suited to the cpu. https://www.amd.com/en/products/cpu/amd-ryzen-9-7900x
2x1R
DDR5-5200
2x2R
DDR5-5200
4x1R
DDR5-3600
4x2R
DDR5-3600
Are you overclocking the ram via the bios.

[mistamichal]

Memory profile - EXPO1 DDR5-6000 36-38-38-80-1.350
Frequency - 6037.50 MT/s
Low latency - Disabled
EXPO High Bandwidth support - Disabled
Memory multiplier - auto (60.00)

So, should I try a different EXPO setting @5200?

[KevinLaporta]

Hello, here are some suggestions on this topic

If you want to fix programs that take too long to open

• Check system requirements
• Scan the system for malware
• Check if your antivirus programme is the cause
• Perform a clean boot
• Update your applications and programmes
• Repair or reinstall problematic applications
• Install a computer optimisation tool

1. check system requirements

The first thing we need to check is whether we upgraded to Windows 11 without reading the relevant hardware specification requirements needed to run this version smoothly. Check the Windows 11 CD and ensure that you meet the necessary hardware requirements for Windows 11 such as the RAM required, the amount of free hard drive space and the processor required to run this version of Windows.

2 Scan your system for malware

Conduct a full system check with an antivirus programme. One reason for this problem is that your computer may be infected with a virus, which slows down the response time of your Windows 11 computer.

You can use Windows Defender to scan your system or install third-party antivirus software. For more information on the best antivirus tools to install on your computer, check out the guides below:

1. check that your antivirus software is the cause of the problem

If the necessary system requirements are met, but your computer is slow to open programmes, move on to the next solution.

Close the antivirus programme for the duration of the check and see if your programmes respond better. Leaving the anti-virus programme on can eat up a lot of memory from your computer and prevent programmes from opening as they should.

4 Run a clean boot

We’ll run a clean boot to see if there are any programs that are causing conflicts with your Windows 11 operating system

5 Update your applications and programs

1. repair or reinstall problematic applications
2. install a computer optimisation tool

If you want to check Word, such a problem can occur if tracked changes to a document are not periodically accepted or rejected.

To resolve this problem, do the following:

Close all occurrences of Word.
Start Word, then open a new blank document.
On the Review tab, click the All Notes item in the Tracking group.
Select the All Notes item, then set the Smokes item to Show only comments and formatting in balloons.
Open the problematic document using File>Open.
At this point, Word should begin to respond. You can now accept or reject any changes and delete comments.

[PeterOz]

• Install a computer optimisation tool

DO NOT DO THIS

[PeterOz]

Memory profile - EXPO1 DDR5-6000 36-38-38-80-1.350
Frequency - 6037.50 MT/s
Low latency - Disabled
EXPO High Bandwidth support - Disabled
Memory multiplier - auto (60.00)

So, should I try a different EXPO setting @5200?

Let me tag @phillpower2 to answer that.
His knowledge on ram/bios settings is much better than mine.

[phillpower2]

With the amount of additional storage devices that are hooked up a 1200W PSU would be more appropriate.

The RAM while it is not appropriate for the CPU it is not the issue here.

Windows should be on its own boot drive or at the very least on a seperate partition away from other data,

The other drives should be partitioned so that each partition only contains one type of data, Photoshop away from Word and Word away from Games etc.

I’ve just built my first AMD PC

According to Speccy Windows was installed on 9/08/2023 which is not in keeping with the amount of data on the drives, not just the data only drives but also the the SSD that has Windows on it.

Were Windows and all other programs installed while the drives were in this computer.

[mistamichal]

I copied and pasted my post from another forum where I posted a couple of months ago and never got any replies. So, at the time, it was all brand new.

So, yes, Windows and all other programs were installed fresh in this computer. My D drive is where I install my programs - unless they are ones that will ONLY install to the C drive, e.g. MS Office.