Laptop stuck in a constant restart/reboot loop - nothing is working to fix

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  • Vesuvius79
    PCHF Member
    • Nov 2023
    • 2

    #1

    Laptop stuck in a constant restart/reboot loop - nothing is working to fix

    Hi all. I was having a slight issue with my laptop (seems insignificant now the state its in lol) so I went into safe mode and accidentally chose the command prompt option. The command prompt opened and realised I opened it by accident and closed it - my laptop suddenly got the blue screen of death. I can no longer get to windows to do anything. All I get is the Auto Repair screen with restart/advanced options. None of the trouble shooting options work - it wont let me reset the laptop with either option, start up repair does nothing, Im unable to uninstall updates, system restore either says I must enable system protection and when I do this in CMD the system restore fails no matter what date I choose, I’ve tried choosing disable auto restart on sys failure, but when I choose option 9 for this, the laptop reboots but just get the auto repair screen again. I’ve watched many Youtube vids on using CMD to fix the issue but nothing has worked and I’m at a total loss at what to do short of taking it in for repairs but would love to be able to save myself some money and at least try to fix it myself if possible. Does anyone have any suggestions please? Its Windows 11 and I have no external device to use.
  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4191

    #2
    Originally posted by Vesuvius79
    Its Windows 11 and I have no external device to use.
    So it is safe to assume you do not have a backup.
    Do you have any data you need to get off the machine first?
    If yes then you will need an external device.
    Originally posted by Vesuvius79
    I’ve watched many Youtube vids on using CMD to fix the issue but nothing has worked
    Was repairing BCD something you tried?

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    • Vesuvius79
      PCHF Member
      • Nov 2023
      • 2

      #3
      Thanks for your reply.

      If you mean Bootrec /fixmbr. Bootrec /fixboot. Bootrec /rebuildbcd? Yes I have tried this.

      The laptop has nothing of huge importance on it, all I care about us getting it working again.

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4191

        #4
        make and model + serial number please

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        • Bruce
          PCHF Moderator
          • Oct 2017
          • 10702

          #5
          @Vesuvius79 - still with us?

          Comment

          • Bruce
            PCHF Moderator
            • Oct 2017
            • 10702

            #6
            Closing - no activity.
            To request a re-open, go to Members > Staff Members, click a Staffer then Start Conversation and quote thread name.

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