what can i do to fix my pc

[AnyUnknownGuy]

when i start my pc, im unable to click anything unless i defragment and optimise my drives and even then, after some time im unable to click on anything but i can still move my mouse and keyboard

[Malnutrition]

We could check make sure there is no virus/malware on it… If you want.

[AnyUnknownGuy]

We could check make sure there is no virus/malware on it… If you want.

ive installed malwarebytes, adwcleaner and 2 more apps to search for virus/malware/ransomware as well as windows defender and they’ve all came back saying i dont have anything
if it helps at all, my middle mouse click activates randomly but doesnt work voluntarily

[Malnutrition]

Ok, check to see if clean boot helps.

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

[Malnutrition]

Get System Info Log.

Include in your next reply a Get System Info log.
Save it to your desktop when complete.
Once you have the file on your desktop, then upload it here, and Here.
Copy the URL after your report is loaded.
Then send us the link.

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Speccy Scan.

[ul]
[li]Please go here and download Speccy.[/li][li]Install and run the program.[/li][li]Upon Completion:[/li][li]Hit File[/li][li]Publish Snap Shot[/li][li]A link will appear, post that link.[/li][/ul]

[AnyUnknownGuy]

https://www.getsysteminfo.com/report/bac8e7b4438e68631cae1fcae5ad7260

https://files.catbox.moe/v2xqjm.zip

http://speccy.piriform.com/results/PMDN1v7LSiFckB4YMgvhK6j

[Malnutrition]

Have you tried the clean boot?

[Malnutrition]

At least try and run KillEmAll to see how the computer runs after that, it will kill all non essential programs.

[Malnutrition]

Here are a few things you can do to improve performance on the computer.

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Reset your Hosts file.

[ol]
[li]Click here to download RstHosts v2.0[/li][li]Save the file to your desktop.[/li][li]Right Click and Run as Administrator.[/li][li]Click on Restaurer, then click OK at the prompt.[/li][li]This will restore the default host file.[/li][/ol]

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Open a notepad and copy the content of the code box below, paste into open notepad and save it to your desktop as clean.bat then right click on clean.bat and run as admin.

Note: You should allow the n batch file to complete, it may take some time (ten minutes) and some assistance on your part!! Once it reboots your machine that is when it is done.

[COLOR=rgb(184, 49, 47)]Do not copy the word Code:

@echo off
wmic /Namespace:\\root\default Path SystemRestore Call Enable "%SystemDrive%"
WMIC /Namespace:\\root\default Path SystemRestore Call CreateRestorePoint "BatchRestorePoint", 100, 10
fsutil resource setautoreset true c:\&fsutil usn deletejournal /d /n c:
powercfg.exe /setactive 381b4222-f694-41f0-9685-ff5bb260df2e
powercfg -hibernate off
bitsadmin /reset /allusers
nbtstat -R
nbtstat -RR
netsh winsock reset all
netsh winsock reset catalog
netsh winhttp reset proxy
netsh int tcp set heuristics disabled
netsh int tcp set global rss=enabled
netsh int tcp set global autotuninglevel=normal
netsh interface httpstunnel reset all
netsh interface portproxy reset all
netsh interface ip delete arpcache
netsh advfirewall reset
netsh advfirewall set allprofiles state On
wmic nicconfig where (IPEnabled=TRUE) call SetDNSServerSearchOrder ("76.76.19.19", "76.223.122.150")
%WINDIR%\SYSTEM32\lodctr.exe /R
%WINDIR%\SysWOW64\lodctr.exe /R
C:\Windows\SYSTEM32\lodctr.exe /R
C:\Windows\SysWOW64\lodctr.exe /R
DISM.exe /Online /Cleanup-Image /StartComponentCleanup
pause
DISM.exe /Online /Cleanup-image /Restorehealth
pause
del /s /q C:\Windows\SoftwareDistribution\download\*.*
del /s /q "%userprofile%\AppData\Local\Microsoft\Edge\User Data\Default\Cache\*.*"
del /s /q "%userprofile%\AppData\Local\Google\Chrome\User Data\Default\Cache\*.*"
del /s /q "%userprofile%\AppData\Local\Opera Software\Opera Stable\Cache\Cache_Data\*.*"
del /s /q "%userprofile%\AppData\Local\temp\*.*"
del /f /s /q %systemdrive%\*.tmp
del /f /s /q %systemdrive%\*.log
del /f /s /q %systemdrive%\*.chk
del /f /s /q %systemdrive%\recycled\*.*
del /f /s /q %windir%\*.bak
del /f /s /q %windir%\prefetch\*.*
ipconfig /flushdns
ipconfig /registerdns
sc stop RasAuto
sc stop RasMan
sc stop SessionEnv
sc stop TermService
sc stop UmRdpService
sc stop RemoteAccess
sc config RasAuto start= disabled
sc config RasMan start= disabled
sc config SessionEnv start= disabled
sc config TermService start= disabled
sc config UmRdpService start= disabled
sc config RemoteAccess start= disabled
sc stop sysmain
sc config sysmain start= disabled
sc stop iphlpsvc
sc config iphlpsvc start= disabled
sc stop DiagTrack
sc config DiagTrack start= disabled
sc stop dmwappushservice
sc config dmwappushservice start= disabled
sc stop WSearch
sc config WSearch start= disabled
sc stop lfsvc
sc config lfsvc start= disabled
del /s /q %ProgramData%\Microsoft\Diagnosis\ETLLogs\AutoLogger\AutoLogger-Diagtrack-Listener.etl
REG ADD HKLM\SOFTWARE\Policies\Microsoft\Windows\DataCollection /v AllowTelemetry /d 0 /t REG_DWORD /f
reg add HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SQMClient\parameters /v DisabledComponents /t REG_DWORD /d 0xFFFFFFFF
reg add hklm\system\currentcontrolset\services\tcpip6\parameters /v DisabledComponents /t REG_DWORD /d 0xFFFFFFFF
echo "" > %ProgramData%\Microsoft\Diagnosis\ETLLogs\AutoLogger\AutoLogger-Diagtrack-Listener.etl
sfc /scannow
pause
shutdown -r
Exit /B

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Use O&O shutup ten with suggested and somewhat suggested settings enabled.

Disable windows update, and only enable it once a week to update on your terms not whenever microsoft feels you need an update.

Uninstall Useless to you windows apps with O&O App buster.

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Install this program and run all below to max.

[ATTACH type=“full” alt=“1671416506944.png”]11045[/ATTACH]

Reboot your machine and see how things are.[/COLOR]

[AnyUnknownGuy]

Have you tried the clean boot?

yes

At least try and run KillEmAll to see how the computer runs after that, it will kill all non essential programs.

computer runs fine, just cant really do anything without having to defragment and optimise my drives

[Malnutrition]

Even after the clean boot? I suggest following the steps in my last post, and then we will go from there. If there are still issues, we will check the start up load on the machine.

Download Autoruns and Autorunsc Unzip it to your desktop and then right click [IMG alt=“Capture.PNG”]https://pchelpforum.net/attachments/capture-png.9995/
Run as Admin.
After the scan is finished then click on File----Then click----Save
The default name will be autoruns.arn make sure to leave it this way.
Attach the file in your next reply.
If the file is too large, then use catbox.moe or Ufile.io and send the link in your next reply.[/IMG]

[AnyUnknownGuy]

the default name wasnt autoruns, does that matter?

https://files.catbox.moe/e9lona.arn

[Malnutrition]

There is nothing much in your start up that would cause any issues, try and unplug your D: drive, then see how things go.

I’ll tag some extra eyes for your issue.

@Pyro @PeterOz @Bastet @Rustys

[Pyro]

This is my laundry list, it’s a good starting point for troubleshooting and should get you an idea what’s going on:

Pay special attention to #4, having monitors with varying refresh rates is known to cause issues.

1. Try running the following programs, also try to keep at least 25-30% of your disks as free space.

Run Disk Cleanup (check all the boxes) this will delete things such as your recycling bin, so make sure you don’t have any files you want to keep.

Run Defragment and Optimize Drives, run this on your drives.

1. Disable any overclocking or changes to power/performance settings

Turn off XMP/any overclocking you may have done (if any)

Settings > System > Power and sleep > Additional power settings
Make sure your power plan is set to balanced, anything else could tamper with the wrong settings and cause issues.

1. Check for Operating System Corruption

Right click on the Windows logo in the bottom left and select Windows Powershell (Admin)
Run these three commands separately:

sfc /scannow

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /RestoreHealth

These will take a while to run, do not close out of Powershell while they are running, if one fails then move onto the next and then loop back around.

Note: It doesn’t hurt to make a system backup before you make all these changes, save any important files of folders. While these changes shouldn’t cause any issues, better to be safe than sorry.

1. Unplug unnecessary devices.

If you have a gamepad, extra monitor, external hard drive/flash drive, or anything that is not essential to using the computer plugged in, unplug it.

Once you have completed all of these tasks, restart it (using the restart option in the power menu) and re-test.

[PeterOz]

is this a wireless mouse
have you tried a mouse with a cord