No video output after resetting Windows 11.

[Legionbus]

4 days ago I had to reset Windows 11 because it wasn’t working well. However, now my monitor says there no signal. I tried to get help online but this guy told me to reinstall Windows which I can’t because the screen is black. I don’t even see the BIOS screen. One thing is that when I hit enter the lights on my keyboard and mouse go dark then come back. But if I hit down then it takes 2 enters for the lights to reset like if I opened a sub menu. Sorry if there are any grammer mistakes because I am writing this on the PS5 web browser.

[Bastet]

The fact that you don’t see The BIOS suggests a connection problem.
How are you connecting the PC to the monitor?
Ensure all connections are secure/fully inserted & that the monitor is on the correct channel- HDMI, DVI etc.

[Legionbus]

The fact that you don’t see The BIOS suggests a connection problem.
How are you connecting the PC to the monitor?
Ensure all connections are secure/fully inserted & that the monitor is on the correct channel- HDMI, DVI etc.

It’s all connected well but thanks.

[Bruce]

How are you connecting the PC to the monitor?

can you answer this one?
if your PC has an add-on graphics card, make sure the cable from the monitor is going into that add-on card.

[Legionbus]

can you answer this one?
if your PC has an add-on graphics card, make sure the cable from the monitor is going into that add-on card.

I am connecting the HDMI cord to the graphics card and the monitor.

[Bruce]

depending on your CPU and motherboard arrangement, try removing the graphics card and plugging the monitor into the graphics port on the motherboard.

while you have the case apart, I would also remove the memory, clean the chips, their contacts and their motherboard slots and then reseat the chips. see if that helps.

[PeterOz]

Can we have the make and model of the motherboard?

[Bruce]

@Legionbus - still need help?

[Bruce]

abandoned