I have no clue what's happening please help me D:

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  • Yoshi420
    PCHF Member
    • Jul 2022
    • 8

    #1

    I have no clue what's happening please help me D:

    I don’t know much about computers all I know about this is it’s a msi and It won’t go into windows at all it just boots into bios and the bios looks glitchy might be corrupted
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Ok..give us the name of the pc and the model number will be on the case either top or on the bottom or in the back.

    Comment

    • Yoshi420
      PCHF Member
      • Jul 2022
      • 8

      #3
      Originally posted by veeg
      Hello

      Ok..give us the name of the pc and the model number will be on the case either top or on the bottom or in the back.
      It’s a msi trident 3

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4191

        #4
        Originally posted by Yoshi420
        the bios looks glitchy
        In what way ?
        Is the date and time in the bios correct ?
        If the date and time is correct press f10 in the bios. Does it reboot to windows or bios.
        Do you have access to another PC

        Comment

        • Bruce
          PCHF Moderator
          • Oct 2017
          • 10702

          #5
          how old is the PC?
          when was the last time you used it and it worked?

          Comment

          • Yoshi420
            PCHF Member
            • Jul 2022
            • 8

            #6
            Originally posted by PeterOz
            In what way ?
            Is the date and time in the bios correct ?
            If the date and time is correct press f10 in the bios. Does it reboot to windows or bios.
            Do you have access to another PC

            Comment

            • PeterOz
              PCHF Technical Response Team
              • Mar 2021
              • 4191

              #7
              Originally posted by PeterOz
              Is the date and time in the bios correct ?
              Does not look like it is correct
              Shows 2017
              Can you change the date and time?
              Save and exit

              Comment

              • PeterOz
                PCHF Technical Response Team
                • Mar 2021
                • 4191

                #8
                Good chance the cmos battery is dead

                [MEDIA=youtube]uNIDfi-kOms[/MEDIA]

                Comment

                • Yoshi420
                  PCHF Member
                  • Jul 2022
                  • 8

                  #9
                  Originally posted by PeterOz
                  Does not look like it is correct
                  Shows 2017
                  Can you change the date and time?
                  Save and exit
                  When I try to change anything it freezes

                  Comment

                  • Bruce
                    PCHF Moderator
                    • Oct 2017
                    • 10702

                    #10
                    can you answer post #5?

                    Comment

                    • Yoshi420
                      PCHF Member
                      • Jul 2022
                      • 8

                      #11
                      Originally posted by Bruce
                      how old is the PC?
                      when was the last time you used it and it worked?
                      It’s a couple years old I don’t remember exactly but it was working 3 days ago

                      Comment

                      • Bruce
                        PCHF Moderator
                        • Oct 2017
                        • 10702

                        #12
                        any chance of it being under warranty still?

                        are you comfortable pulling the case and and cleaning the insides?
                        tear down video here; open up msi trident 3 at DuckDuckGo

                        because next I would be suggesting looking inside for dust build-up, removing and cleaning the memory sticks, and generally checking for problems, like bulging capacitors, rodent droppings, burnt circuitry etc.

                        Comment

                        • Yoshi420
                          PCHF Member
                          • Jul 2022
                          • 8

                          #13
                          Originally posted by Bruce
                          any chance of it being under warranty still?

                          are you comfortable pulling the case and and cleaning the insides?
                          tear down video here; [MEDIA=youtube]qkLr2FNDEcg[/MEDIA]

                          because next I would be suggesting looking inside for dust build-up, removing and cleaning the memory sticks, and generally checking for problems, like bulging capacitors, rodent droppings, burnt circuitry etc.
                          No it’s not in warranty unfortunately and I have took apart the case and cleaned it and everything looks normal to me

                          Comment

                          • PeterOz
                            PCHF Technical Response Team
                            • Mar 2021
                            • 4191

                            #14
                            did you replace the cmos battery?

                            Comment

                            • Yoshi420
                              PCHF Member
                              • Jul 2022
                              • 8

                              #15
                              Originally posted by PeterOz
                              did you replace the cmos battery?
                              Not yet I have to order a replacement

                              Comment

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