Apologies

[lynyona]

Sorry for not replying to the advice I was given by members about my Microsoft edge issue. My internet connection as been abysmal this last couple of weeks but that’s VM for you couldn’t access emails due to maintenance a nightmare I’ve got a new hub coming next week so hopefully the upgrade will be better (says she with baited breath lol) But thank you all so much for the advice given which as made it a lot better than it was but still as its moments. I shall see how it goes .Thank you again

[Bastet]

VM used to be a good company with excellent customer service, I would’ve left this time & moved to Sky but I don’t know if our old BT sockets still work.

[Bruce]

@lynyona - still need help?

[lynyona]

@lynyona - still need help?

It is still a bit hit and miss. when i was on Facebook earlier a little box came up in the left corner and said you have been reconnected some sites work while others don’t and iIget that cannot connect page when loading my new hub arrives today

[lynyona]

This is what comes up .It doesn’t on all pages but on some

[Bruce]

sounds like your internet provider should be ditched.
any reason why you don’t go with another Telco?

hopefully the new hardware will help, but only if the old gear was to blame.
if the issue is outside with the actual network, a new hub won’t help.
but let’s wait and see.

[lynyona]

sounds like your internet provider should be ditched.
any reason why you don’t go with another Telco?

hopefully the new hardware will help, but only if the old gear was to blame.
if the issue is outside with the actual network, a new hub won’t help.
but let’s wait and see.

We only stay with virgin media because all the other providers haven’t the speeds with numerous devices in our household and every provider will tell you if you complain about your internet ..you have to many things running off it lol. VM even told me i needed a new computer that’s why it wasn’t working properly at the time my then computer was only 2 months old

[Bastet]

Have you reset the Hub?
Does the problem occur with another browser?

[lynyona]

Have you reset the Hub?
Does the problem occur with another browser?

I have a new hub to put in that arrived today as needed an upgrade .Firefox doesn’t seem to have the same problem

[Bastet]

The problematic browser may need resetting to default.

[Bruce]

@lynyona - any news?

[lynyona]

@lynyona - any news?

As expected put the new hub in yesterday and it is still the same as it was not as bad but still the same. Shall i try the default thing you mentioned ? if you can tell me how to do that I will give anything a try its so annoying ,I’ve taken my stand alone router out seeing VM was supposed to have upgraded the wi fi in the hub 5 but only saw a difference in the first few hours I may have to get a new one and put it in

[Bastet]

Reset Edge:
Click on the three … in the top right-hand corner & choose Settings>Reset Settings>Restore settings to default.

[lynyona]

Reset Edge:
Click on the three … in the top right-hand corner & choose Settings>Reset Settings>Restore settings to default.Before i do anything i shouldnt lol is this what i need to be on .This comes up when i follow the steps given

[lynyona]

would help if i attached the screen shot