External hard disk showing unallocated after plugging to Windows 11

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  • hardis2030
    PCHF Member
    • Feb 2022
    • 4

    #1

    External hard disk showing unallocated after plugging to Windows 11

    I have a 1TB Buffalo HD-PCU2 hard disk which was working perfectly.
    Today for the first time I inserted it into a windows 11 system. It showed the new drive in the file explorer for a few minutes (though not accessible). After that I could not see the drive.
    After that checking from the disk management, it is showing uninitiated & unallocated. Also the 1TB drive is showing up as a 2TB drive.
    I tried with other machines having windows 10. But it is not working.
    Can anybody help me find how I can recover the data from the drive.
    The driver events are given below
    Device USBSTOR\Disk&Ven_BUFFALO&Prod_HD-PCU2&Rev_0108\303030514234443137303734&0 was configured.

    Driver Name: disk.inf
    Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
    Driver Date: 06/21/2006
    Driver Version: 10.0.22000.1
    Driver Provider: Microsoft
    Driver Section: disk_install.NT
    Driver Rank: 0xFF0006
    Matching Device Id: GenDisk
    Outranked Drivers: disk.inf:GenDisk:00FF2002
    Device Updated: false
    Parent Device: USB\VID_0411&PID_01D9\303030514234443137303734
    -0

    Device USBSTOR\Disk&Ven_BUFFALO&Prod_HD-PCU2&Rev_0108\303030514234443137303734&0 was started.

    Driver Name: disk.inf
    Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
    Service: disk
    Lower Filters:
    Upper Filters:
    -0

    Device USBSTOR\DISK&VEN_BUFFALO&PROD_HD-PCU2&REV_0108\303030514234443137303734&0 was deleted.

    Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
    -0

    Device settings for USBSTOR\Disk&Ven_BUFFALO&Prod_HD-PCU2&Rev_0108\303030514234443137303734&0 were not migrated from previous OS installation due to partial or ambiguous device match.

    Last Device Instance Id: USBSTOR\Disk&Ven_SanDisk&Prod_Extreme&Rev_0001\AA0 10116131122394547&0
    Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
    Location Path:
    Migration Rank: 0xF000FC000000F120
    Present: false
    Status: 0xC0000719
  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4191

    #2
    Was the windows 11 new system or an upgrade?
    The firt thing I would try is boot a ubuntu usb or dvd and see if that will access the drive.
    make a ubuntu bootable usb or dvd
    Create a bootable USB stick with Rufus on Windows | Ubuntu NO install needed

    Comment

    • hardis2030
      PCHF Member
      • Feb 2022
      • 4

      #3
      the windows 11 was an upgrade. I will try the ubuntu boot method

      Comment

      • hardis2030
        PCHF Member
        • Feb 2022
        • 4

        #4
        It is not showing in Ubuntu

        Comment

        • PeterOz
          PCHF Technical Response Team
          • Mar 2021
          • 4191

          #5
          My guess is your drive is gone.
          You can try to update the win 11 machine with the drive attached - update the Windows 11
          Update the chipset drivers
          I would NOT update the bios (incase you find that answer)
          Do you have a windows 7 machine - Family or friend.
          Is the data on the drive important ?

          You can’t see the drive in Win 10, Win 11, Ubuntu - Not looking good.
          I don’t think you will get an answer from Reddit. Bleeping Computers gave the same advice they think your drive is shot
          If you need the data then
          Try this Does Initializing a Disk Erase Data? No Data Loss Solution
          or try this Hard Disk Shown as Unknown: Learn How to Fix It

          I have not tried any of the above and I do not know if you will be asked to buy software from either site

          Comment

          • hardis2030
            PCHF Member
            • Feb 2022
            • 4

            #6
            Okay will try updating the drivers. Seems like it is gone. But the data is important. so trying to retrieve it in anyway.

            Thanks for the support

            Comment

            • Bruce
              PCHF Moderator
              • Oct 2017
              • 10702

              #7
              @hardis2030 - still need help?

              Comment

              • Bruce
                PCHF Moderator
                • Oct 2017
                • 10702

                #8
                closing thread

                Comment

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