My computer doesn't turn back on from sleep

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  • Night
    PCHF Member
    • Feb 2022
    • 3

    #1

    My computer doesn't turn back on from sleep

    I have a MSI Modern 14 and it doesn’t turn back on from sleep the power button does show the light and my mouse and keyboard light up but my screen is just black. Not sure what to do I have to keep force shutting it down and starting which is very time consuming and closes all the applications open. I’ve tried restarting it but it only temporarily solves the issue and starts again after a few hours.
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    So other can assist let get a speccy report.

    [COLOR=rgb(243, 121, 52)]Do not forget to post the make and model of the PSU if this is a desktop.

    Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

    To publish a Speccy profile to the Web:

    In Speccy, click File, and then click Publish Snapshot.

    In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

    Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/COLOR]

    Comment

    • Bruce
      PCHF Moderator
      • Oct 2017
      • 10702

      #3
      @Night - do you still need help?

      Comment

      • Night
        PCHF Member
        • Feb 2022
        • 3

        #4
        ya

        Comment

        • Bruce
          PCHF Moderator
          • Oct 2017
          • 10702

          #5
          we can’t help you if you don’t respond to our advice.
          can you do what has been suggested in post #2 and we can go from there.

          Comment

          • Rustys
            PCHF Member
            • Jul 2016
            • 7862

            #6
            Abandoned thread

            Comment

            • Night
              PCHF Member
              • Feb 2022
              • 3

              #7
              I have a MSI Modern 14 and it doesn’t turn back on from sleep the power button does light up and my mouse and keyboard light up but my screen is just black. Not sure what to do I have to keep force shutting it down and starting which is very time consuming and closes all the applications open. I’ve tried restarting it but it only temporarily solves the issue and the issue starts again after a few hours.

              speccy: http://speccy.piriform.com/results/q...WKLMka4eyhL6ev

              Comment

              • Rustys
                PCHF Member
                • Jul 2016
                • 7862

                #8
                Combined threads together.

                Comment

                • Rustys
                  PCHF Member
                  • Jul 2016
                  • 7862

                  #9
                  Others may have more to input on here is a start

                  Try running this and see if that corrects it.


                  You can also see if a clean boot reveals anything.


                  Download and uninstall the display drives then reinstall them using DDU.
                  Download Display Driver Uninstaller (DDU) Official - Remove AMD/NVIDIA/INTEL Graphics Drivers Cleanly - DDU is a driver removal utility that helps you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, leaving no leftovers behind, including registry keys, folders, files, and driver store.


                  Try also moving the display the Molex Cable could be compromised

                  Comment

                  • Rustys
                    PCHF Member
                    • Jul 2016
                    • 7862

                    #10
                    Thread permanently closed lack of response second time for original poster.

                    Comment

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