Grandpas pc not booting

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  • FireRanger421
    PCHF Member
    • Nov 2017
    • 3

    #1

    Grandpas pc not booting

    My grandpas old pc stopped working after it fell to the floor about a foot.
    [MEDIA=imgur]4HqwbCz[/MEDIA]
    This is what displays when trying to boot the pc. Troubleshooting told me, it may be a loose connection. Upon opening the PC, I tested all the connections I could see. No loose connections could be found, just a lot of dust (which I will clean out).

    When I tried to reboot the computer, things were different, not at all better, that’s when I took those pictures. I figure I may have messed with the culprit and made it angrier. Upon further investigation (disconnecting, inspecting, reconnecting, and wiggling), I could still not find the culprit, but thankfully it didn’t get worse this time.

    That leads me to now. I know very little about computers, I have a hard time identifying all the parts of a pc, let alone diagnosing a broken one. If anyone can help, and guide, me repair this computer, my grandfather and I would greatly appreciate it. My grandfather cannot afford another pc, so fixing this one is our first and only option.
  • jmarket
    PCHF Owner
    • Jan 2015
    • 7634

    #2
    Hi there @FireRanger421 and welcome to PCHF

    Let’s get some more information about your PC.

    Can you provide us:

    Make:
    Model:
    OS:
    RAM:
    Hard Drive:
    Graphics Card:
    Peripherals attached:
    Power Supply Wattage and make if possible:

    Providing this information will greatly help us

    Comment

    • FireRanger421
      PCHF Member
      • Nov 2017
      • 3

      #3
      Sorry. It’s a Compaq Presario S4010CL no upgrades. It runs Windows XP Home Edition.

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #4
        Hello @FireRanger421 and welcome to PCHelpForum
        Originally posted by FireRanger421
        Upon further investigation (disconnecting, inspecting, reconnecting, and wiggling), I could still not find the culprit, but thankfully it didn’t get worse this time.
        Here is a good video that @Malnutrition has supplied that will help on how to reseat parts of the system.

        Also make sure that while you are in the system that it is disconnected for a power source and discharged the system by pressing the power button for 30 seconds. Let us know how things go.

        What sounds if any do you hear form the system?

        [MEDIA=youtube]DLxNPBQBfT8[/MEDIA]

        Comment

        • FireRanger421
          PCHF Member
          • Nov 2017
          • 3

          #5
          Thanks @Rustys for sharing that video. I will watch it later, when I find some time.

          I did unplug the system from the power source but did not know you could discharge the system by holding in the power button. Thanks for that.

          I never noticed any abnormal noises when I was trying to boot the system. That’s not exactly to say there weren’t any, I just never noticed any.

          Comment

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