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recently had to start using a vista laptop that hadnt been updated since Feb 2016. Ran windows update - and its never ever completing even if after leaving for day usiing google has evidenced im not an isolated case but cant actually work out the remediation steps
install (use the direct download) the Tweaking.com - Windows all in one repair tool. Then boot Windows into Safe Mode, (Make Certain To Run This Program As Administrator) then run through the Prescan on step 2 tab. Then skip to step 5 and create a system restore point. Then go to the repair tab…
this is for sure the most detailed response Ive seen - ive not updated since February 2016 having only recently had to go back to Vista. I cant fugure out what steps Im menti to follow for a Vista SP2 32bit seems that all the detals are for 64 bit
I don’t run Vista and in fact have only seen it close up twice while helping a senior citizen. I do get a paid newsletter called WindowsSecrets. A reader wrote in complaining he had no updates since April. The editor of the newsletter also has two computers running Vista in his home and when he checked, he discovered that these computers had no received updates since April either. I mention all this because I’m helping a poster in another forum who hasn’t gotten updates since February. We are almost done updating his computer.
First double check that you have these 2 updates installed because they are supposed to speed up checking for updates: KB3145739 and KB3153199. If not, you can download and install manually. Before you attempt to install any update manually, set Windows update to NEVER and reboot. If you don’t do this, when the update tries to install, it can run for hours. If you turn check for updates off and reboot, the update will attempt to check but will stop after a minute or two and ask if you want to install the update.
The links are from a non-IE browser. If you need these updates and use IE, I will post those links.
3145739 32 bit is 2nd item Microsoft Update Catalog
Are the date and time showing correctly?
Look and see if this is listed in your update list KB3191203 as being successful. If not [COLOR=rgb(255, 128, 0)]Download to you desktop and install.
NOTE:
Disable Automatic Updates prior to install.[/COLOR]
Out of curiosity lets see what security is on your machine, sometimes certain software will agitate windows update…
Speccy Scan.
[ul]
[li]Please go here and download Speccy.[/li][li]Install and run the program.[/li][li]Upon Completion:[/li][li]Hit File[/li][li]Publish Snap Shot[/li][li]A link will appear, post that link.[/li][/ul]
Please download MINITOOLBOX and run it.
Checkmark following boxes:
Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)
Click Go and post the result.
Security Check Scan.
[ul]
[li]Download Security Check to your desktop.[/li][li]Right click it run as administrator.[/li][li]When the program completes, the tool will automatically open a log file.[/li][li]Please post that log here in your next post.[/li]
[/ul]
filles uploaded
MiniToolBox by Farbar Version: 17-06-2016
Ran by Eileen (administrator) on 05-11-2016 at 19:55:27
Running from “C:\Users\Eileen\Downloads”
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Model: Satellite L300 Manufacturer: TOSHIBA
Boot Mode: Normal
========================= Flush DNS: ===================================
Operation:
Gathering Writer Data
Executing Asynchronous Operation
Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Error: (11/05/2016 06:17:01 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The VSS event class is not registered. This will prevent any
VSS writers from receiving events. This may be caused due to a setup failure or as a result of an
application’s installer or uninstaller.
Operation:
Gathering Writer Data
Executing Asynchronous Operation
Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Error: (11/05/2016 06:16:52 PM) (Source: System Restore) (User: )
Description: Failed to create restore point on volume (Process = C:\Windows\system32\svchost.exe -k netsvcs; Descripton = Windows Update; Hr = 0x8000ffff).
Operation:
Gathering Writer Data
Executing Asynchronous Operation
Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Error: (11/05/2016 06:16:51 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The VSS event class is not registered. This will prevent any
VSS writers from receiving events. This may be caused due to a setup failure or as a result of an
application’s installer or uninstaller.
Operation:
Gathering Writer Data
Executing Asynchronous Operation
Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Error: (11/05/2016 06:10:55 PM) (Source: System Restore) (User: )
Description: Failed to create restore point on volume (Process = C:\Windows\servicing\TrustedInstaller.exe; Descripton = Windows Modules Installer; Hr = 0x8000ffff).
Operation:
Gathering Writer Data
Executing Asynchronous Operation
Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
Error: (11/05/2016 06:10:55 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The VSS event class is not registered. This will prevent any
VSS writers from receiving events. This may be caused due to a setup failure or as a result of an
application’s installer or uninstaller.
Operation:
Gathering Writer Data
Executing Asynchronous Operation
Context:
Execution Context: Requestor
Current State: GatherWriterMetadata
[HEADING=1]System errors:[/HEADING]
Error: (11/05/2016 07:11:34 PM) (Source: Service Control Manager) (User: )
Description: Notebook Performance Tuning Service (TEMPRO)1
Error: (11/05/2016 06:22:39 PM) (Source: Service Control Manager) (User: )
Description: Notebook Performance Tuning Service (TEMPRO)1
Error: (11/05/2016 06:16:09 PM) (Source: Service Control Manager) (User: )
Description: Notebook Performance Tuning Service (TEMPRO)1
Error: (11/05/2016 06:09:33 PM) (Source: Service Control Manager) (User: )
Description: Notebook Performance Tuning Service (TEMPRO)1
Error: (11/05/2016 06:01:06 PM) (Source: Service Control Manager) (User: )
Description: Notebook Performance Tuning Service (TEMPRO)1
Error: (11/05/2016 05:58:35 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 17:57:23 on 05/11/2016 was unexpected.
Error: (11/05/2016 01:19:02 PM) (Source: Service Control Manager) (User: )
Description: 30000Notebook Performance Tuning Service (TEMPRO)
[HEADING=1]Microsoft Office Sessions:[/HEADING]
[HEADING=1]CodeIntegrity Errors:[/HEADING]
Date: 2015-01-11 20:39:12.898
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Trusteer\Rapport\bin\RapportEI.sys because the set of per-page image hashes could not be found on the system.
Date: 2015-01-11 20:39:11.852
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Trusteer\Rapport\bin\RapportEI.sys because the set of per-page image hashes could not be found on the system.
Date: 2015-01-11 20:39:11.021
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Trusteer\Rapport\bin\RapportEI.sys because the set of per-page image hashes could not be found on the system.
Date: 2015-01-11 20:39:10.199
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Trusteer\Rapport\bin\RapportEI.sys because the set of per-page image hashes could not be found on the system.
Date: 2015-01-11 20:39:08.821
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\R apportKELL.sys because the set of per-page image hashes could not be found on the system.
Date: 2015-01-11 20:39:07.846
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\R apportKELL.sys because the set of per-page image hashes could not be found on the system.
Date: 2015-01-11 20:39:06.984
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\R apportKELL.sys because the set of per-page image hashes could not be found on the system.
Date: 2015-01-11 20:39:05.997
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\R apportKELL.sys because the set of per-page image hashes could not be found on the system.
Date: 2015-01-11 20:39:01.059
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Trusteer\Rapport\bin\RapportEI.sys because the set of per-page image hashes could not be found on the system.
Date: 2015-01-11 20:38:59.891
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Trusteer\Rapport\bin\RapportEI.sys because the set of per-page image hashes could not be found on the system.
Name: Lenovo TAB 2 A10-30
Description: Lenovo TB2-X30F
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: LENOVO
Service: WUDFRd
Device ID: USB\VID_17EF&PID_7948&MI_00\6&14C36444&0&0000
Problem: : Windows cannot initialize the device driver for this hardware. (Code 37)
Resolution: The driver returned failure from its DriverEntry routine. Uninstall the driver, and then click “Scan for hardware changes” to reinstall or upgrade the driver.
Percentage of memory in use: 77%
Total physical RAM: 1915.26 MB
Available physical RAM: 437.56 MB
Total Virtual: 4083.66 MB
Available Virtual: 2444.22 MB
SecurityCheck by glax24 & Severnyj v.1.4.0.46 [22.09.16]
WebSite: www.safezone.cc
DateLog: 05.11.2016 19:56:50
Path starting: C:\Users\Eileen\AppData\Local\Temp\SecurityCheck\S ecurityCheck.exe
Log directory: C:\SecurityCheck
IsAdmin: True
User: Eileen
VersionXML: 3.48is-30.10.2016
Windows Vista(6.0.6002) Service Pack 2 (x86) HomePremium Lang: English(0409)
Installation date OS: 06.11.2008 14:59:48
LicenseStatus: Windows™ Vista, HomePremium edition The machine is permanently activated.
Boot Mode: Normal
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
SystemDrive: C: FS: [NTFS] Capacity: [74.4 Gb] Used: [59.8 Gb] Free: [14.6 Gb]
------------------------------- [ Windows ] -------------------------------
Internet Explorer 9.0.8112.16421 Warning! Download Update
Online installation. Last version available when Windows update is enabled throught the Internet.
Never check for updates
Windows Update (wuauserv) - The service is running
Security Center (wscsvc) - The service is running
Remote Registry (RemoteRegistry) - The service has stopped
Terminal Services (TermService) - The service is running
Windows Remote Management (WS-Management) (WinRM) - The service has stopped
SSDP Discovery (SSDPSRV) - The service is running
------------------------------ [ MS Office ] ------------------------------
Microsoft Office 2007 v.12.0.6612.1000
---------------------------- [ Antivirus_WMI ] ----------------------------
Avast Antivirus (enabled and up to date)
--------------------------- [ FirewallWindows ] ---------------------------
Windows Firewall (MpsSvc) - The service is running
--------------------------- [ AntiSpyware_WMI ] ---------------------------
Windows Defender (disabled)
Avast Antivirus (enabled and up to date)
---------------------- [ AntiVirusFirewallInstall ] -----------------------
Avast Free Antivirus v.12.3.2280
--------------------------- [ OtherUtilities ] ----------------------------
Microsoft Silverlight v.5.1.50901.0
-------------------------------- [ Java ] ---------------------------------
Java 8 Update 111 v.8.0.1110.14 Warning! Download Update
Uninstall old version and install new one (jre-8u112-windows-i586.exe).
--------------------------- [ AdobeProduction ] ---------------------------
Adobe Flash Player 23 ActiveX v.23.0.0.205
Adobe Flash Player 23 NPAPI v.23.0.0.205
Adobe Reader 8.1.2 v.8.1.2 Warning! This software is no longer supported. Please uninstall it and use Adobe Reader XI or Adobe Acrobat Reader DC.
------------------------------- [ Browser ] -------------------------------
Google Chrome v.49.0.2623.112 Warning! Download Update
--------------------------- [ RunningProcess ] ----------------------------
C:\Program Files\Google\Chrome\Application\chrome.exe v.49.0.2623.112
------------------ [ AntivirusFirewallProcessServices ] -------------------
Avast Antivirus (avast! Antivirus) - The service is running
C:\Program Files\AVAST Software\Avast\AvastSvc.exe v.12.3.3154.0
C:\Program Files\AVAST Software\Avast\avastui.exe v.12.3.3154.21
McAfee Security Scan Component Host Service (McComponentHostService) - The service has stopped
Windows Defender (WinDefend) - The service has stopped
----------------------------- [ End of Log ] ------------------------------
Reset your TCPIP stack by running the commands below one at a time hitting enter after each, rebooting the machine at the end. Or open notepad and copy and paste the commands, then save the file to your desktop as ResetTCP/IP.bat then right click run as admin on the batch file and then reboot after it completes.
netsh advfirewall reset
netsh advfirewall set allprofiles state ON
ipconfig /flushdns
netsh winsock reset catalog
netsh int ip reset c:\resetlog.txt
ipconfig /release
ipconfig /renew
netsh int ipv4 reset
netsh int ipv6 reset
Make sure all programs are up to date with PatchMYPC & Secpod Saner
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