Online but not Online

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  • putz123
    PCHF Member
    • Jun 2024
    • 11

    #1

    Online but not Online

    Online but not online!
    What causes the Icons ( email- flask-images and pic.) on Google page, top right corner to load ?They load an instant after the full page is loaded. When they are loaded but then disappear after being loaded I can not use the internet even though everything says I’m online, connected. Online sites/pages simply will not load. Period.
  • xrobwx71
    PCHF Moderator
    • Mar 2023
    • 1067

    #2
    Hi @putz123 I had this issue in the past, try the following.

    run Regedit

    and go to this key

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\servic es\NlaSvc\Parameters\Internet]

    then look at the key named

    “EnableActiveProbing”

    look for this value, if it is 0 make it 1 and reboot

    If it is 1 change to 0, reboot then change to 1 and reboot

    Comment

    • veeg
      PCHF Director
      • Jul 2016
      • 8982

      #3
      Hello

      Could be that Win 7 is not supported by Google these days..

      Comment

      • putz123
        PCHF Member
        • Jun 2024
        • 11

        #4
        Originally posted by xrobwx71
        Hi @putz123 I had this issue in the past, try the following.

        run Regedit

        and go to this key

        [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\servic es\NlaSvc\Parameters\Internet]

        then look at the key named

        “EnableActiveProbing”

        look for this value, if it is 0 make it 1 and reboot

        If it is 1 change to 0, reboot then change to 1 and reboot
        I done that.Now have to wait to see. Thanks alot.

        Comment

        • putz123
          PCHF Member
          • Jun 2024
          • 11

          #5
          Originally posted by veeg
          Hello

          Could be that Win 7 is not supported by Google these days..
          Dont think thats it. I have 2 other PC running Win 7 with no problems

          Comment

          • Malnutrition
            PCHF Moderator
            • Jul 2016
            • 7045

            #6
            @putz123 First start by uninstalling any and all third party antivirus/firerwall, after that a reboot will be needed.





            If there is still an issue.
            [ul]
            [li]Open your device manager.[/li][li]Hit the start button then copy and paste [COLOR=rgb(184, 49, 47)]devmgmt.msc[COLOR=rgb(184, 49, 47)] into the start search box hit enter.[/li][li]Left click the + next to network adapters, right click and un-install your wireless driver.[/li][li]Then your ethernet driver, make sure and [COLOR=rgb(184, 49, 47)]do not tick the box that says delete driver.[/li][li]Reboot your machine after you have completed this step!![/li][li]Windows will auto reinstall the drivers upon rebooting; this essentially refreshes the drivers.[/li][li]Sometimes this will clear issues like yours.[/li][/ul]





            If there is still an issue., you may want to save this batch file on another machine and transfer it to the machine in question. [COLOR=rgb(184, 49, 47)](or you can type it out)

            Open a notepad and copy the entire content of the code box below.
            Paste the txt into the notepad. Save the file to your desktop as InternetFlush.bat
            Now you will right click the on InternetFlush.bat and run as administrator.
            Note: If you are using a third party firewall – you will want to leave out the top two lines of the script.
            At the end of the batch file there will be a prompt to
            Warning: This batch file will reboot your machine when complete! Save all work prior to running!!
            Code:
               [IMG alt="a49p8K2.png"]https://i.imgur.com/a49p8K2.png
            
            
            
              [Code]
            netsh advfirewall reset
            netsh advfirewall set allprofiles state ON
            ipconfig /flushdns
            netsh winsock reset catalog
            netsh int ip reset c:\resetlog.txt
            ipconfig /release
            ipconfig /renew
            netsh int ipv4 reset
            netsh int ipv6 reset
            bitsadmin /reset /allusers
            reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Pol icy\Local /f
            reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Pol icy\Local /f
            shutdown -r[/code][/COLOR][/COLOR][/COLOR][/COLOR]

            Comment

            • putz123
              PCHF Member
              • Jun 2024
              • 11

              #7
              Originally posted by Malnutrition
              @putz123 First start by uninstalling any and all third party antivirus/firerwall, after that a reboot will be needed.





              If there is still an issue.
              [ul]
              [li]Open your device manager.[/li][li]Hit the start button then copy and paste [COLOR=rgb(184, 49, 47)]devmgmt.msc[COLOR=rgb(184, 49, 47)] into the start search box hit enter.[/li][li]Left click the + next to network adapters, right click and un-install your wireless driver.[/li][li]Then your ethernet driver, make sure and [COLOR=rgb(184, 49, 47)]do not tick the box that says delete driver.[/li][li]Reboot your machine after you have completed this step!![/li][li]Windows will auto reinstall the drivers upon rebooting; this essentially refreshes the drivers.[/li][li]Sometimes this will clear issues like yours.[/li][/ul]





              If there is still an issue., you may want to save this batch file on another machine and transfer it to the machine in question. [COLOR=rgb(184, 49, 47)](or you can type it out)

              Open a notepad and copy the entire content of the code box below.
              Paste the txt into the notepad. Save the file to your desktop as InternetFlush.bat
              Now you will right click the on InternetFlush.bat and run as administrator.
              Note: If you are using a third party firewall – you will want to leave out the top two lines of the script.
              At the end of the batch file there will be a prompt to
              Warning: This batch file will reboot your machine when complete! Save all work prior to running!!
              Code:
                 [IMG alt="a49p8K2.png"]https://i.imgur.com/a49p8K2.png
              
              
              
                [Code]
              netsh advfirewall reset
              netsh advfirewall set allprofiles state ON
              ipconfig /flushdns
              netsh winsock reset catalog
              netsh int ip reset c:\resetlog.txt
              ipconfig /release
              ipconfig /renew
              netsh int ipv4 reset
              netsh int ipv6 reset
              bitsadmin /reset /allusers
              reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Pol icy\Local /f
              reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Pol icy\Local /f
              shutdown -r[/code]
              [/COLOR][/COLOR][/COLOR][/COLOR]
              [COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)][/color][/color][/color][/color]

              Comment

              • putz123
                PCHF Member
                • Jun 2024
                • 11

                #8
                Copmpleted your instructions. Now waiting for results.Let you back if I dont forget. Thanks

                Comment

                • putz123
                  PCHF Member
                  • Jun 2024
                  • 11

                  #9
                  Nope. that wasnt it either..all programs,etc that are installed were already installed several months before this problem accured.

                  Any other suggestions? those Google icons still dissapear randomly.

                  Comment

                  • xrobwx71
                    PCHF Moderator
                    • Mar 2023
                    • 1067

                    #10
                    Can you capture what you are seeing and post it here?

                    Comment

                    • Malnutrition
                      PCHF Moderator
                      • Jul 2016
                      • 7045

                      #11
                      Also, can you transfer and run these two tools on the sick machine, then post the logs.

                      Please download MiniToolBox and save it to your desktop.
                      Run the program by right clicking on it and selecting Run as administrator.
                      When the program opens check mark Select All Then hit GO
                      Please post the log in your next reply. Attach or copy and paste, whatever is easier for you.




                      Download and unzip farbar service scanner to your desktop, right click and run as admin…check all boxes and hit scan.
                      Post the log created.

                      Comment

                      • Malnutrition
                        PCHF Moderator
                        • Jul 2016
                        • 7045

                        #12
                        Originally posted by putz123
                        all programs,etc that are installed were already installed several months before this problem accured.
                        Sometimes an antivirus or firewall or vpn can cause issues such as your out of the blue even after being installed for years. I have been helping on forums for 15 or so years and seen some strange things make a computer lose an internet connection things you would never suspect.

                        Comment

                        • putz123
                          PCHF Member
                          • Jun 2024
                          • 11

                          #13
                          Originally posted by xrobwx71
                          Can you capture what you are seeing and post it here?
                          Actually, its what im not seeing. All is Okay except when the 5 icons disapear on google..
                          You load GOOGLE browser, the page has the 5 icons (top right corner showing -email-Images-flask-dots and pic). Thats all there is to it. When those 5 icons do not load, when they dissapear, I can no longer load and web sites…I can still work on non online pages,etc. I know I do not express myself very clearly.

                          Comment

                          • putz123
                            PCHF Member
                            • Jun 2024
                            • 11

                            #14
                            Here is the text

                            Comment

                            • xrobwx71
                              PCHF Moderator
                              • Mar 2023
                              • 1067

                              #15
                              You are using an old version of Chrome 109.0.5414.120 which may have depreciated parts.

                              The latest version is 126.0.6478.115

                              I would suggest you uninstall the current version and download and install the latest.

                              Comment

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