Reinstalled Windows 7 and now cannot open any software to run

Collapse
This topic is closed.
X
X
 
  • Time
  • Show
Clear All
new posts
  • Snappa55
    PCHF Member
    • Sep 2023
    • 16

    #1

    Reinstalled Windows 7 and now cannot open any software to run

    I have a home build desktop PC and I recently backed up all my files and folders with the intention of upgrading to Windows 10. At present I cannot do this, but what is more frustrating is that I cannot download any software or programs, even adobe acrobat reader will not install ! , I figured that I should have The Service pack for Windows 7, but like the aforementioned, it Will download, but when I open it to install it will not and this is the case for any software. Can anyone help with advice ?
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10702

    #2
    what error do you get when installing software?
    have you tried using the Windows Media Creation Tool to make a bootable USB stick with the latest Win10 build?

    Comment

    • PeterOz
      PCHF Technical Response Team
      • Mar 2021
      • 4191

      #3
      As well as what Bruce has asked above.
      Why not do a clean install of windows 10.
      You have all your data backed up -and tested I assume?
      A fresh install is always the best way to go.

      Comment

      • Snappa55
        PCHF Member
        • Sep 2023
        • 16

        #4
        Originally posted by Bruce
        what error do you get when installing software?
        have you tried using the Windows Media Creation Tool to make a bootable USB stick with the latest Win10 build?
        It comes up with “Script error “ I just tried again with Adobe Acrobat PDF reader and it downloaded but when opening and running it I get “An error occurred in the script on this page”.

        Comment

        • Snappa55
          PCHF Member
          • Sep 2023
          • 16

          #5
          Originally posted by PeterOz
          As well as what Bruce has asked above.
          Why not do a clean install of windows 10.
          You have all your data backed up -and tested I assume?
          A fresh install is always the best way to go.
          This is what I did first b
          Originally posted by Bruce
          what error do you get when installing software?
          have you tried using the Windows Media Creation Tool to make a bootable USB stick with the latest Win10 build?
          When opening the MediaCreationTool I get “Error code: 0x8007ZF8F- 0X2000

          Comment

          • Malnutrition
            PCHF Moderator
            • Jul 2016
            • 7045

            #6
            Originally posted by Snappa55
            “An error occurred in the script on this page”.
            @Snappa55

            Put firefox on a USB from another computer, install firefox, then your programs from within it. I suspect that outdated internet explorer is the issue here.

            Or hit start button.
            Type hh hit enter.
            Right click the ? mark and select jump to URL
            [ATTACH type=“full” alt=“1694477328289.png”]12613[/ATTACH]
            Type in [ICODE]https://www.google.com [/ICODE] exactly like that.
            Hit enter.
            If you see something about continuing to run scripts on the page select no.
            then from within Google.
            type in firefox and download it.

            Or Jump to URL and type this exactly [ICODE] https://www.mozilla.org [/ICODE]

            Edit:





            Or right click the task bar.
            Click start task manager.
            Click File
            Click New task.
            Type [COLOR=rgb(184, 49, 47)]C:\Windows\hh.exe
            Make sure and tick the create this task with admin privelage.
            Hit enter. or Click OK
            [ATTACH type=“full” alt=“1694479393319.png”]12614[/ATTACH][/COLOR]

            Comment

            • PeterOz
              PCHF Technical Response Team
              • Mar 2021
              • 4191

              #7
              That is a normal error with windows 7
              Try this Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP in Windows - Microsoft Support
              Do you want to upgrade or fresh install.

              Comment

              • PeterOz
                PCHF Technical Response Team
                • Mar 2021
                • 4191

                #8
                a video on how to do it

                [MEDIA=youtube]tnRWhrRILx4[/MEDIA]

                Comment

                • Snappa55
                  PCHF Member
                  • Sep 2023
                  • 16

                  #9
                  Originally posted by Malnutrition
                  @Snappa55

                  Put firefox on a USB from another computer, install firefox, then your programs from within it. I suspect that outdated internet explorer is the issue here.

                  Or hit start button.
                  Type hh hit enter.
                  Right click the ? mark and select jump to URL
                  [ATTACH type=“full” alt=“1694477328289.png”]12613[/ATTACH]
                  Type in [ICODE]https://www.google.com [/ICODE] exactly like that.
                  Hit enter.
                  If you see something about continuing to run scripts on the page select no.
                  then from within Google.
                  type in firefox and download it.

                  Or Jump to URL and type this exactly [ICODE] https://www.mozilla.org [/ICODE]

                  Edit:





                  Or right click the task bar.
                  Click start task manager.
                  Click File
                  Click New task.
                  Type [COLOR=rgb(184, 49, 47)]C:\Windows\hh.exe
                  Make sure and tick the create this task with admin privelage.
                  Hit enter. or Click OK
                  [ATTACH type=“full” alt=“1694479393319.png”]12614[/ATTACH]
                  [/COLOR]
                  [COLOR=rgb(184, 49, 47)]
                  Thanks for the advice, I downloaded Mozilla Firefox and when running that browser downloaded adobe acrobat pdf reader and was able to open and run the program. It seems that the script error is connected with internet explorer which I never use and was stopped in 2022 .[/color]

                  Comment

                  • Snappa55
                    PCHF Member
                    • Sep 2023
                    • 16

                    #10
                    Originally posted by PeterOz
                    That is a normal error with windows 7
                    Try this Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP in Windows - Microsoft Support
                    Do you want to upgrade or fresh install.
                    I will attempt to install Windows 10 this weekend, I was gi the opportunity numerous times from Microsoft over the years but never acted on it, and now I am wondering if my motherboard will still be suitable for the upgrade to Windows 10.

                    Comment

                    • Snappa55
                      PCHF Member
                      • Sep 2023
                      • 16

                      #11
                      Originally posted by Snappa55
                      Thanks for the advice, I downloaded Mozilla Firefox and when running that browser downloaded adobe acrobat pdf reader and was able to open and run the program. It seems that the script error is connected with internet explorer which I never use and was stopped in 2022 .
                      I should’ve pointed out that I still cannot click on the pdf file and have it open, but I can click on it and drop it into google browser a nd it will open and display as normal.

                      Comment

                      • PeterOz
                        PCHF Technical Response Team
                        • Mar 2021
                        • 4191

                        #12
                        Reinstall Win 10 Fresh Install

                        Download the win 10 tool run it to recreate the flash drive – Must be minimum 8GB

                        Download Windows 10

                        Watch this video
                        How To Install Windows 10 From USB - YouTube

                        In the video at 2:35 Where to install Windows. Highlight each partition and delete.

                        Then install on the unallocated space.

                        In the video at 2:54 you will notice it restarts the computer.
                        When you are doing this and you get to that point Remove the usb stick whilst it is restarting.
                        Also if you want to setup a local account instead of logging in with a Microsoft account
                        Turn off your wireless network and or remove the network cable.
                        This point is 3.32 in the video - Choose I don’t have internet.
                        If you want to log in with a Microsoft account then leave the network as is.

                        Before doing any install, it is a good idea to go to the support page for your system. Download the drivers you are going to need i.e. chipset, sound, video, wireless, etc. Whilst Win10 has a lot of native drivers, Microsoft drivers are designed for ease of use and are NOT designed for any type of performance. Store these drivers on another usb or you can even just make a folder on your install usb when you are finished making the install usb. Copy the drivers into that folder.

                        When you are finished with the Windows install, then install your drivers.

                        [ul]
                        [li]Chipset or Motherboard[/li][li]Sata or hard drive[/li][li]Video adapter[/li][li]Network interface card (NIC)[/li][li]Audio[/li][li]Touchpad[/li][li]Any other hardware drivers needed for your particular model.[/li][/ul]
                        Reboot after installing the drivers

                        Comment

                        • Malnutrition
                          PCHF Moderator
                          • Jul 2016
                          • 7045

                          #13
                          If you want to install windows 10 you can now do so via Firefox, if you wish to sort the windows 7 issues then let me know.

                          Comment

                          • veeg
                            PCHF Director
                            • Jul 2016
                            • 8982

                            #14
                            Any update?

                            Comment

                            • Snappa55
                              PCHF Member
                              • Sep 2023
                              • 16

                              #15
                              I needed to download Windows Service Pack 1 before being able to download the ‘Easy Fix’ for Changing the Protocols in the windows 7 registry. I then downloaded the Media Creation Tool via Firefox and when I run it I still get Error code: 0x8007ZF8F- 0X2000

                              Comment

                              Working...