Old laptop

[Teamleebo19]

My wife dropped her laptop 10 years ago and it stopped working.
During lockdown I was bored so took it apart and got it working again… It all works fine accept I don’t know how to update it all as its obviously out of date and whenever I try to search on Google there’s a problem with the certificate please can someone help me?? +
Please take it easy and try to explain in simple as possible as I’m not tech minded at all lol…

[veeg]

Hello

What does the problem with the certificate say? Which win 7 do you have? Only Win 7 pro is getting any updates at this time.

[Teamleebo19]

It says its not safe to open the website

[Rustys]

Have you ran Windows update manually?
Click Start
Control Panel
On the top right select from the drop down large Icon View
Towards the bottom if the list select Windows Update

[Teamleebo19]

Yes I have but some updates fail
Some of them say a firewall is stopping it, I’ve disabled Windows firewall and tried but still no joy
The whole laptop needs updating because it’s stuck in 2010 lol

[Rustys]

The whole laptop needs updating because it’s stuck in 2010 lol

That helps to know.

Access the BIOS
Knowing the make and model would help
Usually tapping the F2 an or Delete and or some other key
Change the date and time here then save exit and let it reboot and try the updates again.

[Teamleebo19]

OK thank you I will try it at the moment the date and time are correct

[Bastet]

What’s the make & model of the laptop?
Have you checked for any updates via the manufacturer?

[Evan_Omo]

Hi,

Have you considered updating the laptop to Windows 10? If the laptop does work with Windows 7 then it will most likely work with Windows 10 assuming the laptop has an SSD at least for improved performance.

You can update to Windows 10 for free and use the existing Windows 7 product key to activate it. If the hardware is decent enough its worth trying I think.

[Teamleebo19]

Hi that’s what I’d like to do but I don’t have a clue how to do it ♀️♀️♀️♀️

[Evan_Omo]

Download the Media Creation Tool and have it upgrade your system to Windows 10 and have it keep all your files, settings and apps and it will be pretty straightforward.

[Teamleebo19]

Thank you I will try that

[Evan_Omo]

Did the upgrade to Windows 10 work properly?

[Teamleebo19]

I’m really sorry I haven’t had time to try it yet

[phillpower2]

To avoid us having to ask for an update every couple of days we will close this thread until the OP has the time available to work towards resolving the issue, PM a member of staff when you are ready and the thread can be reopened.