registering

[glendot]

Sometimes when registering to a new site, they send a secret code to my email address. To get the code, I go to my email, but then I am disconnected from the site I was trying to register on. When I return to the site, since the connection was broken, I have to start over again but it is a never ending cycle. Sometimes I can get the code on my cell phone and keep the internet connection open on my computer, sometimes they just want email notification. How do I solve this?

[Rustys]

Is there a link within the email?

Some companies do include a link that you can click to complete and enter in the code.

[Bruce]

what email program are you using?
back in the olden days (you know, dial-up modem and all that) some email clients had ‘disconnect after sending/receiving’ sort of option to save connection costs - look for something like that in your email software.

but as a work-around if nothing else pans out, use your PC to log on the web site but use your phone to check for emails.

[glendot]

I am using gmail. Can’t use the cell phone for emails, it is an old flip top. Will look for the suggested link. Thanks

[Bruce]

Ah, so you are all browser based.
one site for what you are trying to register on and another for your Gmail checking.
what browser do you use?
are you using different tabs - one on Gmail, the other one that web site?
also try another browser and see if the issue still occurs.
so if you are using Chrome, try Firefox.

[glendot]

How do I set up different tabs?

[Rustys]

What browser?

[glendot]

Chrome or AVG. Did have Internet Explorer but AVG took it over.

[Rustys]

AVG is anti-virus software not a browser

When Chrome is open there should be a plus (+) sign just above the address bar click that to open new tabs.

[glendot]

I see the plus sign. Hopefully that will help. Thanks. I have AVG as an anti-virus but it somehow lodged itself as a browser. Yes, it is a browser.

[Bruce]

yeah, AVG Secure Browser came out a few years ago.
but as with most (all?) things AVG/Avast, they are nowhere near the quality software they used to be and I’d be removing it from your system if it was me.
make Chrome your default browser and there is always Firefox if ever you want to take another browser for a test drive.

[Rustys]

Thanks Bruce for the information and would have to agree get rid of the AVG Antivirus and Browser.

Let us know how it goes.

[glendot]

I have google chrome browser but it is currently broken. When I click it on I get a server error wsith complicated instructions on how to fix it but it’s way over my head. The AVG was put in by a pc repair guy when he removed a virus years ago.

[glendot]

What started this all off was I was trying to get on to Skype but Microsoft wanted me to register with them to do that, When I tried to register with Microsoft I got into the problem with getting the secret code. I got that solved by using multiple tabs as you guys suggested and got all the way through to getting skype but they wanted a monthly charge. Not worth it to me.

[Rustys]

Uninstall Chrome and then reinstall Chrome.

Here is a link where you can download the install for Chrome.

https://www.google.com/chrome/

Skype does not charge monthly fees to use it is a free program for home use. Then only time I have seen it charge is for using it as a phone and or the business version.

https://www.skype.com/en/get-skype/