Factory Restore Windows 7 Failure

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  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15205

    #16
    Thanks (y)

    We can see that you have SP1 installed now, if still unable to install IE11 you must still have prerequisite updates missing that are required before you can install it, see info here

    To see if you can get your machine protected try downloading MSE from here

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    • Iam_Dopey
      PCHF Member
      • Dec 2018
      • 12

      #17
      More hair pulling, sorry @phillpower2 power2, it was impossible to KB2729094 using IE8. Changed to Chrome and still a problem. Then out of the blue got a message that I had 184 updates to download. Fingers crossed this will solve the problems. I will update you later.

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      • Iam_Dopey
        PCHF Member
        • Dec 2018
        • 12

        #18
        I’m probably being cynical but I get the impression that MS make it so difficult to go through this process in the hope that you will bite the bullet and pay to upgrade to Windows 10. Hopefully I will be able to complete everything tomorrow. To save this happening again is there are a way to save the updates to the cloud?

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        • Iam_Dopey
          PCHF Member
          • Dec 2018
          • 12

          #19
          Originally posted by Iam Dopey
          I’m probably being cynical but I get the impression that MS make it so difficult to go through this process in the hope that you will bite the bullet and pay to upgrade to Windows 10. Hopefully I will be able to complete everything tomorrow. To save this happening again is there are a way to save the updates to the cloud?
          At last 95% of the problems have been solved, just a couple of issues that I hope I can solve without bothering the team
          Just an update on the issue my UK IP address defaulting to a USA IP address. I turned off all devices connected to my router apart from my iPad. I used this to carry out a factory reset on the modem and updated to the latest firmware. Was surprised to see that the router still defaulted to the USA IP. Guessing there has to be a problem with the router itself so will get in touch with the manufacturer. I was hoping there was a blacklist in setting to block the USA problem.
          Have to thank you all for the help I have had, couldn’t have done this without you. Not sure how I close the thread so please mark as resolved

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          • jmarket
            PCHF Owner
            • Jan 2015
            • 7636

            #20
            I will mark this as solved for you @Iam Dopey

            Do contact the manufacturer and hopefully they’ll send you a replacement.

            If you need this thread reopened in the future just let a staff member know

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