Folder in C:/Users are shown as shortcuts

**Malnutrition** · 10-14-2017, 02:28 PM

Please run Farbar Recovery Scan Tool to give me a fresh look at your system.

Please download the FRST 32 bit or FRST 64bit version to suit your operating system. It is important FRST is downloaded to your desktop.

If you are unsure if your operating system is 32 or 64 Bit please go HERE.

[ul]
[li]Right-click on FRST icon and select Run as Administrator to start the tool.[/li](XP users click run after receipt of Windows Security Warning - Open File).
[li]Make sure that Addition option is checked, as well as Shortcut.txt[/li][li]Press Scan button and wait.[/li][li]The tool will produce three logfiles on your desktop: FRST.txt, and Addition.txt – & Shortcut.txt[/li][/ul]
Please Copy & Paste them into your next reply. But attach Shortcut.txt

**Abhishek** · 10-14-2017, 03:16 PM

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 14-10-2017
Ran by SR (administrator) on ABHI-PC (14-10-2017 20:31:56)
Running from C:\Users\SR\Desktop
Loaded Profiles: SR (Available Profiles: SR)
Platform: Windows 7 Ultimate (X64) Language: English (United States)
Internet Explorer Version 8 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic...ery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(McAfee, Inc.) C:\Program Files (x86)\McAfee\SiteAdvisor\mcsacore.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\SystemCore\mfemms.exe
(McAfee, Inc.) C:\Windows\System32\mfevtps.exe
(McAfee, Inc.) C:\Windows\System32\mfevtps.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(McAfee, Inc.) C:\Program Files\McAfee\MSC\McAPExe.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\rundll32.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\CSP\1.5.450.0\McCSPServiceHost.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\Platform\McUICnt.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(McAfee, Inc.) C:\Program Files\McAfee\VirusScan\McVsMap.exe
(McAfee, Inc.) C:\Program Files\McAfee\VirusScan\McVsShld.exe

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM-x32...\Run: [GrooveMonitor] => C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe [31016 2006-10-27] (Microsoft Corporation)
HKLM-x32...\Run: [mcpltui_exe] => C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe [719272 2015-04-02] (McAfee, Inc.)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-805211517-1252705670-668489745-1000...\MountPoints2: {024fb8b5-742d-11e7-ae62-00e04c795d9c} - K:\HiSuiteDownLoader.exe
HKU\S-1-5-21-805211517-1252705670-668489745-1000...\MountPoints2: {024fb8b9-742d-11e7-ae62-00e04c795d9c} - K:\HiSuiteDownLoader.exe
HKU\S-1-5-21-805211517-1252705670-668489745-1000...\MountPoints2: {024fb8c9-742d-11e7-ae62-00e04c795d9c} - K:\HiSuiteDownLoader.exe
HKU\S-1-5-21-805211517-1252705670-668489745-1000...\MountPoints2: {d23c4f2f-4d42-11e7-9c5c-00e04c795d9c} - K:\HiSuiteDownLoader.exe
HKU\S-1-5-21-805211517-1252705670-668489745-1000...\MountPoints2: {d23c4f34-4d42-11e7-9c5c-00e04c795d9c} - K:\HiSuiteDownLoader.exe
HKU\S-1-5-21-805211517-1252705670-668489745-1000...\MountPoints2: {d23c4f3c-4d42-11e7-9c5c-00e04c795d9c} - K:\HiSuiteDownLoader.exe
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk [2017-05-30]
ShortcutTarget: Adobe Reader Speed Launch.lnk → C:\Program Files (x86)\Adobe\Reader 8.0\Reader\reader_sl.exe (Adobe Systems Incorporated)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Adobe Reader Synchronizer.lnk [2017-05-30]
ShortcutTarget: Adobe Reader Synchronizer.lnk → C:\Program Files (x86)\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe ()

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 192.168.0.1
Tcpip..\Interfaces{20A76BF1-D894-4A9F-B730-34EB1A11159C}: [DhcpNameServer] 192.168.42.129
Tcpip..\Interfaces{CA41DFAD-7D6A-47E9-AD0D-8A8EA9DD6085}: [DhcpNameServer] 192.168.0.1
[HEADING=1]Internet Explorer:[/HEADING]
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKU\S-1-5-21-805211517-1252705670-668489745-1000\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
SearchScopes: HKU\S-1-5-21-805211517-1252705670-668489745-1000 → DefaultScope {E466C0B0-F1D1-4C24-914A-BABEBB5C2BE5} URL = hxxps://search.yahoo.com/search?fr=mcafee&type=B015US997D20170809&p={search Terms}
SearchScopes: HKU\S-1-5-21-805211517-1252705670-668489745-1000 → {E466C0B0-F1D1-4C24-914A-BABEBB5C2BE5} URL = hxxps://search.yahoo.com/search?fr=mcafee&type=B015US997D20170809&p={search Terms}
BHO: McAfee SiteAdvisor BHO → {B164E929-A1B6-4A06-B104-2CD0E90A88FF} → c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll [2016-02-12] (McAfee, Inc.)
BHO-x32: Adobe PDF Reader Link Helper → {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} → C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22] (Adobe Systems Incorporated)
BHO-x32: Groove GFS Browser Helper → {72853161-30C5-4D22-B7F9-0BBC1D38A37E} → C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll [2006-10-27] (Microsoft Corporation)
BHO-x32: McAfee SiteAdvisor BHO → {B164E929-A1B6-4A06-B104-2CD0E90A88FF} → c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll [2016-02-12] (McAfee, Inc.)
Toolbar: HKLM - McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll [2016-02-12] (McAfee, Inc.)
Toolbar: HKLM-x32 - McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll [2016-02-12] (McAfee, Inc.)
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll [2016-02-12] (McAfee, Inc.)
Handler-x32: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll [2016-02-12] (McAfee, Inc.)
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll [2016-02-12] (McAfee, Inc.)
Handler-x32: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll [2016-02-12] (McAfee, Inc.)
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll [2015-04-07] (McAfee, Inc.)
Filter-x32: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll [2015-04-07] (McAfee, Inc.)
Filter: deflate - {8f6b0360-b80d-11d0-a9b3-006097942311} - C:\Windows\system32\urlmon.dll [2009-07-14] (Microsoft Corporation)
Filter-x32: deflate - {8f6b0360-b80d-11d0-a9b3-006097942311} - C:\Windows\SysWOW64\urlmon.dll [2009-07-14] (Microsoft Corporation)
Filter: gzip - {8f6b0360-b80d-11d0-a9b3-006097942311} - C:\Windows\system32\urlmon.dll [2009-07-14] (Microsoft Corporation)
Filter-x32: gzip - {8f6b0360-b80d-11d0-a9b3-006097942311} - C:\Windows\SysWOW64\urlmon.dll [2009-07-14] (Microsoft Corporation)
[HEADING=1]FireFox:[/HEADING]
FF HKLM...\Firefox\Extensions: [{4ED1F68A-5463-4931-9384-8FFF5ED91D92}] - C:\Program Files (x86)\McAfee\SiteAdvisor\saffplg.xpi
FF Extension: (McAfee WebAdvisor) - C:\Program Files (x86)\McAfee\SiteAdvisor\saffplg.xpi [2017-09-02]
FF HKLM-x32...\Firefox\Extensions: [{4ED1F68A-5463-4931-9384-8FFF5ED91D92}] - C:\Program Files (x86)\McAfee\SiteAdvisor\saffplg.xpi
FF HKLM-x32...\Thunderbird\Extensions: [msktbird@mcafee.com] - C:\Program Files\McAfee\MSK
FF Extension: (McAfee Anti-Spam Thunderbird Extension) - C:\Program Files\McAfee\MSK [2017-09-02] [not signed]
FF Plugin: @adobe.com/FlashPlayer → C:\Windows\system32\Macromed\Flash\NPSWF64_27_0_0_ 159.dll [2017-10-11] ()
FF Plugin: @mcafee.com/MSC,version=10 → c:\PROGRA~1\mcafee\msc\NPMCSN~1.DLL [2015-04-07] ()
FF Plugin-x32: @adobe.com/FlashPlayer → C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_27_0_0_ 159.dll [2017-10-11] ()
FF Plugin-x32: @mcafee.com/MSC,version=10 → c:\PROGRA~2\mcafee\msc\NPMCSN~1.DLL [2015-04-07] ()
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 → C:\Program Files (x86)\Microsoft Silverlight\5.1.41212.0\npctrl.dll [2015-12-11] ( Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 → C:\Program Files (x86)\Google\Update\1.3.33.5\npGoogleUpdate3.dll [2017-06-09] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 → C:\Program Files (x86)\Google\Update\1.3.33.5\npGoogleUpdate3.dll [2017-06-09] (Google Inc.)
FF Plugin-x32: @videolan.org/vlc,version=2.0.4 → C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2012-10-16] (VideoLAN)
[HEADING=1]Chrome:[/HEADING]
CHR DefaultProfile: Default
CHR Profile: C:\Users\SR\AppData\Local\Google\Chrome\User Data\Default [2017-10-14]
CHR Extension: (YouTube) - C:\Users\SR\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldk acnbeo [2017-06-09]
CHR Extension: (MakkhiChoose 2.0) - C:\Users\SR\AppData\Local\Google\Chrome\User Data\Default\Extensions\eapecjaokeepjhmnjbjlkfdnjd gnfmff [2017-10-13]
CHR Extension: (McAfee® WebAdvisor) - C:\Users\SR\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepao oicaho [2017-10-13]
CHR Extension: (Bubbles) - C:\Users\SR\AppData\Local\Google\Chrome\User Data\Default\Extensions\ijmlfdhandmdjnapmjopbnccgp cageop [2017-08-04]
CHR Extension: (Chrome Web Store Payments) - C:\Users\SR\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccm gmieda [2017-08-23]
CHR Extension: (Gmail) - C:\Users\SR\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoe jaedia [2017-06-09]
CHR Extension: (Chrome Media Router) - C:\Users\SR\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcj beemfm [2017-09-28]
CHR HKLM...\Chrome\Extension: [fheoggkfdfchfphceeifdbepaooicaho] - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx [2017-09-02]
CHR HKLM-x32...\Chrome\Extension: [fheoggkfdfchfphceeifdbepaooicaho] - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx [2017-09-02]

==================== Services (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 HomeNetSvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [340744 2015-04-02] (McAfee, Inc.)
R2 McAfee SiteAdvisor Service; c:\Program Files (x86)\McAfee\SiteAdvisor\mcsacore.exe [154856 2016-02-12] (McAfee, Inc.)
R2 McAPExe; C:\Program Files\McAfee\MSC\McAPExe.exe [753768 2015-04-07] (McAfee, Inc.)
R2 mccspsvc; C:\Program Files\Common Files\McAfee\CSP\1.5.450.0\McCSPServiceHost.exe [207344 2015-04-08] (McAfee, Inc.)
R2 McMPFSvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [340744 2015-04-02] (McAfee, Inc.)
R2 McNaiAnn; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [340744 2015-04-02] (McAfee, Inc.)
S3 McODS; C:\Program Files\McAfee\VirusScan\mcods.exe [612688 2015-04-09] (McAfee, Inc.)
R2 mcpltsvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [340744 2015-04-02] (McAfee, Inc.)
R2 McProxy; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [340744 2015-04-02] (McAfee, Inc.)
R3 mfefire; C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [232656 2015-02-17] (McAfee, Inc.)
R2 mfemms; C:\Program Files\Common Files\McAfee\SystemCore\mfemms.exe [382456 2016-08-02] (McAfee, Inc.)
R3 mfevtp; C:\Windows\system32\mfevtps.exe [277744 2016-04-26] (McAfee, Inc.)
R2 MSK80Service; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [340744 2015-04-02] (McAfee, Inc.)
R2 Net Driver HPZ12; C:\Windows\system32\HPZinw12.dll [71680 2009-05-14] (Hewlett-Packard) [File not signed]
R2 Pml Driver HPZ12; C:\Windows\system32\HPZipm12.dll [89600 2009-05-14] (Hewlett-Packard) [File not signed]
R2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2009-07-14] (Microsoft Corporation)

===================== Drivers (Whitelisted) ======================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R3 cfwids; C:\Windows\System32\drivers\cfwids.sys [68784 2015-02-17] (McAfee, Inc.)
S3 HipShieldK; C:\Windows\System32\drivers\HipShieldK.sys [197704 2013-09-23] (McAfee, Inc.)
U5 hw_usbdev; C:\Windows\System32\Drivers\hw_usbdev.sys [116864 2016-11-25] (Huawei Technologies Co., Ltd.)
R3 mfeaack; C:\Windows\System32\drivers\mfeaack.sys [419624 2016-08-02] (McAfee, Inc.)
R3 mfeavfk; C:\Windows\System32\drivers\mfeavfk.sys [349480 2016-08-02] (McAfee, Inc.)
R0 mfedisk; C:\Windows\System32\DRIVERS\mfedisk.sys [101872 2015-02-17] (McAfee, Inc.)
R3 mfefirek; C:\Windows\System32\drivers\mfefirek.sys [488000 2015-02-17] (McAfee, Inc.)
R0 mfehidk; C:\Windows\System32\drivers\mfehidk.sys [843048 2016-08-02] (McAfee, Inc.)
R3 mfencbdc; C:\Windows\System32\DRIVERS\mfencbdc.sys [482600 2015-01-16] (McAfee, Inc.)
S3 mfencrk; C:\Windows\System32\DRIVERS\mfencrk.sys [100720 2015-01-16] (McAfee, Inc.)
R0 mfewfpk; C:\Windows\System32\drivers\mfewfpk.sys [340448 2015-02-17] (McAfee, Inc.)

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2017-10-14 20:31 - 2017-10-14 20:33 - 000014666 _____ C:\Users\SR\Desktop\FRST.txt
2017-10-14 20:30 - 2017-10-14 20:29 - 002402304 _____ (Farbar) C:\Users\SR\Desktop\FRST64.exe
2017-10-08 00:18 - 2017-10-08 00:18 - 000000010 _____ C:\Users\SR\Desktop\New Text Document.txt
2017-10-07 16:02 - 2017-10-07 16:02 - 000000000 _____ C:\Users\SR\Desktop\New Bitmap Image.bmp
2017-10-02 17:32 - 2017-10-02 17:32 - 000000484 _____ C:\DelFix.txt
2017-10-02 17:32 - 2017-10-02 17:32 - 000000000 ____D C:\Windows\ERUNT
2017-09-28 20:29 - 2017-09-28 20:47 - 000000000 ____D C:\AdwCleaner
2017-09-26 22:04 - 2017-10-14 20:31 - 000000000 ____D C:\FRST

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2017-10-14 18:11 - 2009-07-14 10:15 - 000010016 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2017-10-14 18:11 - 2009-07-14 10:15 - 000010016 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2017-10-14 18:06 - 2009-07-14 10:38 - 000000006 ____H C:\Windows\Tasks\SA.DAT
2017-10-14 12:11 - 2017-09-07 22:16 - 000004278 _____ C:\Windows\System32\Tasks\User_Feed_Synchronizatio n-{3D514383-14CF-42AA-8E40-493DBC484225}
2017-10-11 00:31 - 2017-05-30 13:30 - 000803328 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2017-10-11 00:31 - 2017-05-30 13:30 - 000144896 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2017-10-11 00:31 - 2017-05-30 13:30 - 000004312 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater
2017-10-11 00:31 - 2017-05-30 13:30 - 000000000 ____D C:\Windows\SysWOW64\Macromed
2017-10-11 00:31 - 2017-05-30 13:30 - 000000000 ____D C:\Windows\system32\Macromed
2017-10-03 22:00 - 2009-07-14 10:38 - 000032652 _____ C:\Windows\Tasks\SCHEDLGU.TXT
2017-09-26 19:08 - 2017-06-09 20:56 - 000002198 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
2017-09-26 19:08 - 2017-06-09 20:56 - 000002186 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2017-09-14 22:55 - 2009-07-14 08:50 - 000000000 ____D C:\Windows\system32\NDF
2017-09-14 22:43 - 2017-08-09 00:04 - 000000000 ____D C:\Program Files (x86)\McAfee

==================== Files in the root of some directories =======

2017-08-20 18:49 - 2017-08-20 19:12 - 000003781 _____ () C:\ProgramData\hpzinstall.log
[HEADING=1]Some files in TEMP:[/HEADING]
2015-04-08 18:36 - 2015-04-08 18:36 - 000119312 _____ (McAfee, Inc.) C:\Users\SR\AppData\Local\Temp\McCSPInstall.dll
2017-09-02 13:17 - 2015-04-08 18:36 - 000161472 _____ (McAfee Inc.) C:\Users\SR\AppData\Local\Temp\mccspuninstall.exe

==================== Bamital & volsnap ======================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2017-10-10 13:38

==================== End of FRST.txt ============================
[HEADING=1]Additional scan result of Farbar Recovery Scan Tool (x64) Version: 14-10-2017
Ran by SR (14-10-2017 20:33:56)
Running from C:\Users\SR\Desktop
Windows 7 Ultimate (X64) (2016-10-20 12:44:08)
Boot Mode: Normal[/HEADING]
==================== Accounts: =============================

Administrator (S-1-5-21-805211517-1252705670-668489745-500 - Administrator - Disabled)
Guest (S-1-5-21-805211517-1252705670-668489745-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-805211517-1252705670-668489745-1002 - Limited - Enabled)
SR (S-1-5-21-805211517-1252705670-668489745-1000 - Administrator - Enabled) => C:\Users\SR

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: McAfee Anti-Virus and Anti-Spyware (Enabled - Up to date) {DA9F8ED0-D0DE-39CC-F55A-51AB4CC1B556}
AS: Windows Defender (Enabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: McAfee Anti-Virus and Anti-Spyware (Enabled - Up to date) {61FE6F34-F6E4-3642-CFEA-6AD93746FFEB}
FW: McAfee Firewall (Enabled) {E2A40FF5-9AB1-3894-DE05-F89EB212F22D}

==================== Installed Programs ======================

(Only the adware programs with “Hidden” flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

64 Bit HP CIO Components Installer (HKLM...{BE930E38-7BB3-45B6-85B2-5251F374F844}) (Version: 6.2.2 - Hewlett-Packard) Hidden
Adobe Flash Player 10 ActiveX (HKLM-x32...{B7B3E9B3-FB14-4927-894B-E9124509AF5A}) (Version: 10.0.32.18 - Adobe Systems, Inc.)
Adobe Flash Player 27 NPAPI (HKLM-x32...\Adobe Flash Player NPAPI) (Version: 27.0.0.159 - Adobe Systems Incorporated)
Adobe Reader 8 (HKLM-x32...{AC76BA86-7AD7-1033-7B44-A80000000002}) (Version: 8.0.0 - Adobe Systems Incorporated)
Google Chrome (HKLM-x32...\Google Chrome) (Version: 61.0.3163.100 - Google Inc.)
Google Update Helper (HKLM-x32...{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Intel(R) Graphics Media Accelerator Driver (HKLM...\HDMI) (Version: 8.15.10.1930 - Intel Corporation)
McAfee Internet Security (HKLM-x32...\MSC) (Version: 14.0.1029 - McAfee, Inc.)
McAfee SiteAdvisor (HKLM-x32...{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 3.7.290 - McAfee, Inc.)
Microsoft Office Enterprise 2007 (HKLM-x32...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Silverlight (HKLM-x32...{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Realtek Ethernet Controller Driver (HKLM-x32...{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.80.218.2014 - Realtek)
VLC media player 2.0.4 (HKLM-x32...\VLC media player) (Version: 2.0.4 - VideoLAN)
WinRAR archiver (HKLM-x32...\WinRAR archiver) (Version: - )

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

ContextMenuHandlers1: [McCtxMenuFrmWrk] → {CCA9EFD3-29ED-430A-BA6D-E6BBFF0A60C2} => c:\Program Files\McAfee\MSC\McCtxMenuFrmWrk.dll [2015-04-07] (McAfee, Inc.)
ContextMenuHandlers1-x32: [WinRAR] → {B41DB860-8EE4-11D2-9906-E49FADC173CA} => C:\Program Files (x86)\WinRAR\rarext.dll [2002-05-14] ()
ContextMenuHandlers4-x32: [WinRAR] → {B41DB860-8EE4-11D2-9906-E49FADC173CA} => C:\Program Files (x86)\WinRAR\rarext.dll [2002-05-14] ()
ContextMenuHandlers5: [igfxcui] → {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => C:\Windows\system32\igfxpph.dll [2009-09-23] (Intel Corporation)
ContextMenuHandlers6: [McCtxMenuFrmWrk] → {CCA9EFD3-29ED-430A-BA6D-E6BBFF0A60C2} => c:\Program Files\McAfee\MSC\McCtxMenuFrmWrk.dll [2015-04-07] (McAfee, Inc.)
ContextMenuHandlers6-x32: [WinRAR] → {B41DB860-8EE4-11D2-9906-E49FADC173CA} => C:\Program Files (x86)\WinRAR\rarext.dll [2002-05-14] ()

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {32B8B57C-0EE8-423D-B522-50FB116F7E16} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2017-06-09] (Google Inc.)
Task: {7D3897D2-97AF-4D71-9436-72AC3063E860} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2017-06-09] (Google Inc.)
Task: {A84F1148-0E66-4439-AE92-338058728D82} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpda teService.exe [2017-10-11] (Adobe Systems Incorporated)
Task: {B6F48275-AC5C-4996-9EE0-C035E168BB32} - System32\Tasks\McAfee Remediation (Prepare) => C:\Program Files\Common Files\AV\McAfee VirusScan\upgrade.exe [2017-08-03] (McAfee, Inc.)

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

==================== Shortcuts & WMI ========================

(The entries could be listed to be restored or removed.)

==================== Loaded Modules (Whitelisted) ==============

2017-09-26 19:08 - 2017-09-21 12:59 - 002692440 _____ () C:\Program Files (x86)\Google\Chrome\Application\61.0.3163.100\swif tshader\libglesv2.dll
2017-09-26 19:08 - 2017-09-21 12:59 - 000138584 _____ () C:\Program Files (x86)\Google\Chrome\Application\61.0.3163.100\swif tshader\libegl.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)

==================== Safe Mode (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The “AlternateShell” will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Min imal\MBAMService => “”=“Service”
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Min imal\MCODS => “”=“”
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Min imal\mcpltsvc => “”=“”
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Net work\MBAMService => “”=“Service”
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Net work\McMPFSvc => “”=“Service”
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Net work\MCODS => “”=“”
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Net work\mcpltsvc => “”=“”
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Net work\mfeaack => “”=“Service”
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Net work\mfeaack.sys => “”=“Driver”
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Net work\mfeavfk => “”=“Service”
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Net work\mfeavfk.sys => “”=“Driver”
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Net work\mfefire => “”=“Service”
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Net work\mfefirek => “”=“Service”
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Net work\mfefirek.sys => “”=“Driver”
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Net work\mfehidk => “”=“Service”
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Net work\mfehidk.sys => “”=“Driver”
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Net work\mfemms => “”=“Service”
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Net work\mfetdi2k => “”=“Service”
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Net work\mfetdi2k.sys => “”=“Driver”
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Net work\mfevtp => “”=“Service”

==================== Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)

==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)

==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-14 08:04 - 2009-06-11 02:30 - 000000824 _____ C:\Windows\system32\Drivers\etc\hosts

==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-805211517-1252705670-668489745-1000\Control Panel\Desktop\Wallpaper → C:\Users\SR\AppData\Roaming\Microsoft\Windows\Them es\TranscodedWallpaper.jpg
DNS Servers: 192.168.0.1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Pol icies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is disabled.

==================== MSCONFIG/TASK MANAGER disabled items ==

==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [{5C064689-5EE8-49AC-BF37-77DE1C9CCCEA}] => (Allow) I:\Program Files\Digital Imaging\bin\hpqtra08.exe
FirewallRules: [{A8A7662B-1723-488F-B432-DED388A76ABC}] => (Allow) I:\Program Files\Digital Imaging\bin\hpqste08.exe
FirewallRules: [{20ADB24F-CBF2-4D52-822D-D8E5E9631091}] => (Allow) I:\Program Files\Digital Imaging\bin\hposid01.exe
FirewallRules: [{230E82D7-FDB3-4755-951B-E6FBDCF9D850}] => (Allow) I:\Program Files\Digital Imaging\bin\hpqkygrp.exe
FirewallRules: [{27A7882A-C1AE-4F87-AD8C-AB5EDB65C79C}] => (Allow) I:\Program Files\Digital Imaging\bin\hpqcopy2.exe
FirewallRules: [{29C5F0A2-41B6-467A-8CC6-EA8CEB85D7AD}] => (Allow) I:\Program Files\Digital Imaging\bin\hpfccopy.exe
FirewallRules: [{B12DEEA0-EF3D-4FDB-B2AB-66D326A66BD2}] => (Allow) I:\Program Files\Digital Imaging\bin\hpoews01.exe
FirewallRules: [{1824DE9D-941C-4B8B-8D99-1BB2F6F76E1A}] => (Allow) I:\Program Files\Digital Imaging\bin\hpiscnapp.exe
FirewallRules: [{93FE03E2-A43E-457F-BD09-999A523E1919}] => (Allow) C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
FirewallRules: [{392DA3BE-4578-4863-BEE9-ED7B4873087E}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

==================== Restore Points =========================

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================
[HEADING=1]Application errors:[/HEADING]
Error: (10/10/2017 01:39:37 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for “i:\program files\nokia pc suite 7\PCSyncLV.exe”.
Dependent Assembly Microsoft.VC80.MFC,processorArchitecture=“x86”,pub licKeyToken=“1fc8b3b9a1e18e3b”,type=“win32”,versio n=“8.0.50727.4053” could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/10/2017 01:39:37 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for “i:\program files\nokia pc suite 7\PcSync2.exe”.
Dependent Assembly Microsoft.VC80.MFC,processorArchitecture=“x86”,pub licKeyToken=“1fc8b3b9a1e18e3b”,type=“win32”,versio n=“8.0.50727.4053” could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/10/2017 01:39:37 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for “i:\program files\nokia pc suite 7\OneTouchAccess.exe”.
Dependent Assembly Microsoft.VC80.MFC,processorArchitecture=“x86”,pub licKeyToken=“1fc8b3b9a1e18e3b”,type=“win32”,versio n=“8.0.50727.4053” could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/10/2017 01:39:37 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for “i:\program files\nokia pc suite 7\ImageStore.exe”.
Dependent Assembly Microsoft.VC80.MFC,processorArchitecture=“x86”,pub licKeyToken=“1fc8b3b9a1e18e3b”,type=“win32”,versio n=“8.0.50727.4053” could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/10/2017 01:39:37 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for “i:\program files\nokia pc suite 7\GetConnected.exe”.
Dependent Assembly Microsoft.VC80.MFC,processorArchitecture=“x86”,pub licKeyToken=“1fc8b3b9a1e18e3b”,type=“win32”,versio n=“8.0.50727.4053” could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/10/2017 01:39:37 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for “i:\program files\nokia pc suite 7\ConnectionManager.exe”.
Dependent Assembly Microsoft.VC80.ATL,processorArchitecture=“x86”,pub licKeyToken=“1fc8b3b9a1e18e3b”,type=“win32”,versio n=“8.0.50727.4053” could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/10/2017 01:39:37 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for “i:\program files\nokia pc suite 7\ApplicationInstaller.exe”.
Dependent Assembly Microsoft.VC80.MFC,processorArchitecture=“x86”,pub licKeyToken=“1fc8b3b9a1e18e3b”,type=“win32”,versio n=“8.0.50727.4053” could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/10/2017 01:39:31 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for “i:\program files\HiSuite\MiniPopWindow.exe”.
Dependent Assembly Microsoft.VC80.MFC,processorArchitecture=“x86”,pub licKeyToken=“1fc8b3b9a1e18e3b”,type=“win32”,versio n=“8.0.50727.762” could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/07/2017 08:51:57 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for “i:\program files\nokia pc suite 7\PCSyncLV.exe”.
Dependent Assembly Microsoft.VC80.MFC,processorArchitecture=“x86”,pub licKeyToken=“1fc8b3b9a1e18e3b”,type=“win32”,versio n=“8.0.50727.4053” could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/07/2017 08:51:57 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for “i:\program files\nokia pc suite 7\PcSync2.exe”.
Dependent Assembly Microsoft.VC80.MFC,processorArchitecture=“x86”,pub licKeyToken=“1fc8b3b9a1e18e3b”,type=“win32”,versio n=“8.0.50727.4053” could not be found.
Please use sxstrace.exe for detailed diagnosis.
[HEADING=1]System errors:[/HEADING]
Error: (10/14/2017 06:06:45 PM) (Source: volmgr) (EventID: 46) (User: )
Description: Crash dump initialization failed!

Error: (10/14/2017 06:06:37 PM) (Source: volmgr) (EventID: 46) (User: )
Description: Crash dump initialization failed!

Error: (10/14/2017 09:34:33 AM) (Source: volmgr) (EventID: 46) (User: )
Description: Crash dump initialization failed!

Error: (10/14/2017 09:34:24 AM) (Source: volmgr) (EventID: 46) (User: )
Description: Crash dump initialization failed!

Error: (10/14/2017 01:24:24 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the mfemms service.

Error: (10/13/2017 09:10:34 PM) (Source: volsnap) (EventID: 36) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (10/13/2017 08:43:42 PM) (Source: volmgr) (EventID: 46) (User: )
Description: Crash dump initialization failed!

Error: (10/13/2017 08:43:35 PM) (Source: volmgr) (EventID: 46) (User: )
Description: Crash dump initialization failed!

Error: (10/11/2017 12:20:45 AM) (Source: volmgr) (EventID: 46) (User: )
Description: Crash dump initialization failed!

Error: (10/11/2017 12:20:39 AM) (Source: volmgr) (EventID: 46) (User: )
Description: Crash dump initialization failed!

==================== Memory info ===========================

Processor: Intel(R) Core™2 CPU 4300 @ 1.80GHz
Percentage of memory in use: 77%
Total physical RAM: 2038.3 MB
Available physical RAM: 458.44 MB
Total Virtual: 4076.61 MB
Available Virtual: 1746.24 MB

==================== Drives ================================

Drive c: (win) (Fixed) (Total:13.97 GB) (Free:0.97 GB) NTFS ==>[drive with boot components (obtained from BCD)]
Drive d: (STUFF) (Fixed) (Total:37.25 GB) (Free:6.08 GB) FAT32
Drive e: (SONGS) (Fixed) (Total:37.25 GB) (Free:0.58 GB) FAT32
Drive f: (MOVIES) (Fixed) (Total:60.54 GB) (Free:8.8 GB) FAT32
Drive g: (New Volume) (Fixed) (Total:116.44 GB) (Free:112.68 GB) NTFS
Drive h: (New Volume) (Fixed) (Total:232.88 GB) (Free:3.94 GB) NTFS
Drive i: (New Volume) (Fixed) (Total:116.44 GB) (Free:13.99 GB) NTFS

==================== MBR & Partition Table ==================

================================================== ======
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 149.1 GB) (Disk ID: 31CF31CE)
Partition 1: (Active) - (Size=14 GB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=135.1 GB) - (Type=OF Extended)

================================================== ======
Disk: 1 (MBR Code: Windows XP) (Size: 465.8 GB) (Disk ID: B1A6CB7C)
Partition 1: (Not Active) - (Size=465.8 GB) - (Type=42)

==================== End of Addition.txt ============================

**Malnutrition** · 10-14-2017, 03:37 PM

Uninstall McaFee with Geek Uninstaller, then run the Removal Tool. Reboot the machine, install service pack one for windows 7x64

Reboot the machine once more, then let me know if the issue is resolved.

**Abhishek** · 10-14-2017, 03:58 PM

would it be safe to do that, is there any other option than that?

**Malnutrition** · 10-14-2017, 11:34 PM

You can re install Mcafee later, you will be safe to remove it for a short time. Your OS is also outdated, so you will need to update it to service pack one.

Sometimes an antivirus can cause all sorts of issues, especially AVG, Norton, and Mcafee. Removing it and making sure everything else is stable will open the door to solving your issue.

**Abhishek** · 10-15-2017, 11:04 AM

My core windows drive just have a GB space left so I’m wondering whether my OS sp1 would get installed without an issue

**Malnutrition** · 10-16-2017, 01:43 AM

Originally posted by Abhishek

My core windows drive just have a GB space left so I’m wondering whether my OS sp1 would get installed without an issue

Is there anything you can move to another drive? You certainly to to update, before we do anything else.

**Abhishek** · 10-17-2017, 05:47 PM

sadly its just windows and not much extra data in the C drive

**Malnutrition** · 10-17-2017, 08:18 PM

@phillpower2 @Evan Omo

I have tagged some more help for you, can you at least follow the other instructions other than updating the os?

**Abhishek** · 10-18-2017, 06:10 PM

sure,i will . thanks

**Evan_Omo** · 10-21-2017, 07:06 PM

Hi Abhishek. What size of hard drive do you have installed in the computer?

Please follow steps 2-5 in my optimizing Windows 7 guide as described here which will free up some disk space on your machine, How to optimize Windows 7.

Then run through step 14 which describes the process for running Check Disk on your computers hard drive.

Once the Check Disk process completes, let me know how the computer is running.

**Abhishek** · 10-23-2017, 02:10 PM

It might take a week to let you know about it as i had to come outside for some work. I will update you about it as soon as possible. pls dont close the thread. thanks for your patience.

**Malnutrition** · 10-24-2017, 11:28 AM

Also, you might try creating a new admin profile on your machine and see if the issue persist on the new profile.

**Abhishek** · 10-27-2017, 05:55 PM

My hard drive is of 160 GB but the root drive of the hard disk isn’t a big part. I tried optimizing windows with the link you provided and My computer is working fine but i am just afraid why the windows is showing those folders as shortcuts, i tried making a new admin account but the users folder were not even having the important folder like application data weren’t there, i did try using show hidden files but it didn’t help, there were not any folders with shortcuts though .

Folder in C:/Users are shown as shortcuts

Folder in C:/Users are shown as shortcuts

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment