Mouse/keyboard won't work when installing windows

[Shahzad]

Hi Everyone, I’m trying to install windows through a bootable USB but my mouse and keyboard won’t work when I enter the install screen. Does anyone know what I can do to fix this? Thanks!

[veeg]

Hello

Is this a full install? Also i am assuming that the usb devices are plugged in during install?

[Shahzad]

Hello

Is this a full install? Also i am assuming that the usb devices are plugged in during install?

This is before beginning the install. I just boot from the usb and get into the install windows screen and nothing works. Yees, the devices are usb and plugged in.

[veeg]

OK. Also is the usb setup with the iso to install?

[Shahzad]

OK. Also is the usb setup with the iso to install?

The USB has the Windows 7 ISO and is set up as bootable. Is that what you were asking?

[DOUGIE]

Make sure your Mouse and keyboard are plugged into usb2 (Black) ports.

[veeg]

The USB has the Windows 7 ISO and is set up as bootable. Is that what you were asking?

Yes… I am assuming your boot order is usb first?

[Shahzad]

Yes, my computer is successfully booting from my usb

[Shahzad]

Ok I’ll try that. I think I may have been plugging into my blue usb ports.

[veeg]

Ok…Is what Dougie suggested working?

@DOUGIE @phillpower2

[Shahzad]

I plugged the usb into the black port and my keyboard/mouse into the blue ports and it worked. Thanks!

Now I have another problem. I formatted my drive but it’s not letting me install windows on there. It says “Windows cannot be installed to this disk. The selected disk has an MBR partition table. On EFI systems, Windows can only be installed to GPT disks.”

What should I do here?

[DOUGIE]

I always format my Drives to NTFS and don’t have any issues.
I set my UEFI boot mode to legacy in the Bios first.

[Rustys]

Sorry to interrupt lets see if this clears up any issues.

Go back into you BIOS and see if Secure Boot UEFI is turned on.

Make sure Secure Boot is on turn off.
Make sure the system is showing Legacy Boot.

Now after that reboot the system to the USB drive and when it come to this screen select custom install.

[IMG alt="windows-7-which-type-of-installation-do-you-want-upgrade" width="410px" height="310px"]https://www.askthecomputertech.com/images/windows-7-which-type-of-installation-do-you-want-upgrade.jpg[/IMG]

Now when you get to this screen if it look like this highlight each Disk 0 Partition and click Delete.
NOTE: If one of the Disk 0 Partitions listed here carries you personal Date (pictures documents so on) DO NOT delete it. This is why it is important to back up you personal data on to external removable drives.

[IMG alt="windows-7-partition-setup-screenshot" width="415px" height="312px"]https://www.askthecomputertech.com/images/windows-7-partition-setup-screenshot.jpg[/IMG]

Click next and follow the on screen instruction.

[Shahzad]

I just deleted the partition and now it’s letting me install windows. I already backed up my personal info so I don’t care if anything gets deleted.
Thanks for the advice, everyone!

[Rustys]

You are welcome let us know if you need any other assistance.

Did you remember to get the Chipset and Proper Drives for the system?