blue tooth in win7

[Hilton_Heflin]

ok..back to it…not sure what commands @hiltonHeflin you mean..It wouldn’t let me run the CHKDS/F from command prompt unless I did a restart..did it and showed no bad blocks..
thanks

[jmarket]

Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following command into it, press Enter.
[ICODE]sfc /scannow[/ICODE]
[ul]
[li]Wait for this to finish before you continue[/li][/ul]
Copy and paste the following command, press Enter.
[ICODE]findstr /c:"[SR]" %windir%\logs\cbs\cbs.log > %userprofile%\Desktop\sfc.txt[/ICODE]
That will create sfc.txt on your Desktop. Please attach sfc.txt to your next post

[Hilton_Heflin]

ok..ran sfc and it ran ok…pasted ifindstr /c:“[SR]” %windir%\logs\cbs\cbs.log > %userprofile%\Desktop\sfc.txtn but nothing showed up on DT..

[Hilton_Heflin]

jmarket:
I have tried doing everything over several times but will not show up on desk top..I hope we can fix it as I went to Dell support and they want $139.00 to fix it…and at 75 I don’t need Bluetooth that bad..
Thanks
hefs
NOTE: here is the sfc that ran last time..if that will help..

[veeg]

Do you have any updates for us?

[Hilton_Heflin]

Do you have any updates for us?

Sorry,have not been on for a while…
I finally got the sfc to the desktop…this one was just done…
Thanks for the help..
hefs

[jmarket]

What device are you trying to pair with?

[Hilton_Heflin]

What device are you trying to pair with?

I have tried several..mouse..keyboard..my phone…headphones…it shows they are paired but will not connect…the green check mark will show up when I click connect but goes right back off..
I have read there has been problems with Win7 and blue tooth from the start…have tried the sixes I founds in the Microsoft help fourm but no to no avail..
Thank you for having the patience with me on this..
hefs

[plodr]

Here is another site that shows it does not come with Bluetooth The Best Tech, Electronics & Gadgets | Engadget
Note the OS is Vista not Windows 7.

It is a 10 year old computer that came with 1GB of RAM. It has 4 slots DRAM, Solid State Drive (SSD) & Memory Upgrades | Crucial.com
if it is a desktop, small form factor or mini form factor.

It has 2 slots if it is an ultra small form factor http://www.crucial.com/usa/en/compatible-upgrade-for/Dell/optiplex-755-series-(ultra-small-form-factor)

[Hilton_Heflin]

Here is another site that shows it does not come with Bluetooth The Best Tech, Electronics & Gadgets | Engadget
Note the OS is Vista not Windows 7.

Thanks for the info..I bought the computer a couple of years ago from Best Buy..knew it was a refurbished computer,( but not that old)…it had 4 g am and Win 7 Pro loaded..I just never played with blue tooth before but decided to give it a try..whenj it wouldn’t work started reading…saw that Win 7 had problems with blue tooth… tried the help forms from Microsoft..nothing worked…so ended up here where I have always been successful…but this time I am about at wits end on the problem..as I said earlier in a post.. I am 75 yrs old so not the sharpest knife in the drawer when it comes to this stuff.. ..
I was told that all I needed was to use a blue tooth adapter ..the device manager shows all the right things checked and every thing will pair..just not connect..
again thank you and the others for the help..
hefs

[plodr]

I’ll be 70 myself in a few months.
You posted you are using a Broadcom adapter but when I search for a model BCA20702AO, the only hit i get is this post. Are you sure that is the model?

I’ll search to see what drivers, if any are offered.

[plodr]

I found a BCM20702 and found this
Bluetooth Software

Windows drivers for Broadcom Bluetooth devices are no longer posted here. They should be available through Microsoft’s Windows Update service.

Is this what you have?
Amazon.com

I’m reading the 1 star reviews and people can’t seem to pair anything with it.

[Hilton_Heflin]

I found a BCM20702 and found this
Bluetooth Software

Windows drivers for Broadcom Bluetooth devices are no longer posted here. They should be available through Microsoft’s Windows Update service.

Is this what you have?
Amazon.com

I’m reading the 1 star reviews and people can’t seem to pair anything with it.

OK…told I was flaky..I am not sure where I got the umber…but I have two adapters..( I went to my orders and got the #s) Kinivo BTD 300 and Linkpal 4.0..I have tried both and neighter works.. I have run the hardware/driver updates with Microsoft…
Thanks

[plodr]

Kinivo BTD 300
https://www.newegg.com/Product/Produ...9SIA2CE0RR0363
there are only 8 reviews. For 50% it works and for the other 50%, it doesn’t work.

I download the manual and I’m reading through.

Before you start, it says to do the following:
Please remove any previous version of Bluetooth software that may exist in your system.
The removal procedure is as follows
Step 1: Click Start/Settings, then select Control Panel
Step 2: In the Control Panel window, double click Add/Remove programs icon
Step 3: Locate the program WIDCOMM or any other Bluetooth Software and remove it

Have you done this?

Once that is done you can install the driver either from the CD or from a website.
Post which method you prefer.

[Hilton_Heflin]

Kinivo BTD 300
https://www.newegg.com/Product/Produ...9SIA2CE0RR0363
there are only 8 reviews. For 50% it works and for the other 50%, it doesn’t work.

I download the manual and I’m reading through.

Before you start, it says to do the following:
Please remove any previous version of Bluetooth software that may exist in your system.
The removal procedure is as follows
Step 1: Click Start/Settings, then select Control Panel
Step 2: In the Control Panel window, double click Add/Remove programs icon
Step 3: Locate the program WIDCOMM or any other Bluetooth Software and remove it

Have you done this?

Once that is done you can install the driver either from the CD or from a website.
Post which method you prefer.

ok..Bluetooth removed from computer..am going to install the linkpal 4.0…will downdoad from their website and see what happens..
Thanks again and will be in touch
hefs