Installation error

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  • Colstar
    PCHF Member
    • Aug 2019
    • 21

    #1

    Installation error

    I’m trying to install Win 8 on to a new drive but it won’t happen. I keep getting the error 0x8030002(??). How do I fix this? Should the drive be formatted first??
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Is this a clean install? Or your OS is corrupted. Please give us your complete pc spec’s.. Does the drive have a previous OS on it?

    @Bruce @Rustys

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    • Colstar
      PCHF Member
      • Aug 2019
      • 21

      #3
      Thanks for replying.

      It’s a clean, brand new drive.

      Comment

      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10702

        #4
        also, how are you installing Win8, from DVD or USB?
        and the new drive, it’s the only drive or the original drive with Windows is still installed?
        how far into the setup do you get? do you get to the part where it lets you wipe all the partitions and create a new one?

        Comment

        • Colstar
          PCHF Member
          • Aug 2019
          • 21

          #5
          All I can tell you off the top of my head is it’s a quad core system, 16 gig and it’s a SATA drive

          Comment

          • Colstar
            PCHF Member
            • Aug 2019
            • 21

            #6
            I’m installing from DVD and I get pass the setup period and then to the page where it has options like new ,format etc. I haven’t formatted or partitioned it yet.

            Comment

            • Bruce
              PCHF Moderator
              • Oct 2017
              • 10702

              #7
              All I do is remove any partitions that may already be there (shouldn’t be your case as it’s a new one) and leave it unformatted and let Windows do the work as it installs.
              the new drive is the only drive in the system?
              any reason why you wouldn’t take the opportunity to upgrade to Win10?

              Comment

              • Colstar
                PCHF Member
                • Aug 2019
                • 21

                #8
                Can I run Format Disk via DOS?

                Comment

                • Rustys
                  PCHF Member
                  • Jul 2016
                  • 7862

                  #9
                  What SATA port on the motherboard is the new drive on?

                  The other thing is this a new HDD or used?
                  You can also get this error if the drive has partition and other disk formats.

                  Comment

                  • Colstar
                    PCHF Member
                    • Aug 2019
                    • 21

                    #10
                    Complete new drive, straight out of the box. Couldn’t tell which socket it’s connect right now. I was thinking perhaps I could use a rescue disk to load into DOS and then try formatting it to see if that helps.

                    Comment

                    • Colstar
                      PCHF Member
                      • Aug 2019
                      • 21

                      #11
                      Do I not have to format the drive first? Have tried to run setup again and had two different messages. One gives 0x80070017 and the other says ‘Partition is to small,make size at least 8501mb or select another’

                      Comment

                      • Bruce
                        PCHF Moderator
                        • Oct 2017
                        • 10702

                        #12
                        no need to format the drive, Windows will handle all that during the install.
                        one of the first few questions it asks during the installation process is how to setup the drive, tell it to delete all current partitions (you have to select each one and hit Delete) then continue on and it will setup the drive with a format and partitions as it deems fit.

                        also, don’t assume because the drive is new that it hasn’t been used before.
                        I bought a brand new one, unsealed it from the bag only to find data already on the unit.
                        must have been tested, refurbished or something in the factory.

                        Comment

                        • Colstar
                          PCHF Member
                          • Aug 2019
                          • 21

                          #13
                          I think my best option is to return it.

                          Comment

                          • veeg
                            PCHF Director
                            • Jul 2016
                            • 8982

                            #14
                            Probably not a bad idea..

                            Comment

                            • phillpower2
                              PCHF Administrator
                              • Sep 2016
                              • 15209

                              #15
                              Any update Colstar?

                              Comment

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