Administrator rights

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  • Art
    PCHF Member
    • Jan 2017
    • 7

    #1

    Administrator rights

    Attempting to install new printer-Brother HL-L2360DW. Running Windows 8.1. I used the Brother CD to load printer drives. Message comes up that I must be logged in as Administrator but there is no screen that comes up to log in. I tried to disable but that doesn’t work. I tried the manual approach suggested by Brother and I now have an icon on my desk top called install. I clicked on setup.exe it started the down load process and again message came up that I must be part of the Administrator group.
    The printer does appear in the device folder. I tried to print without the drivers. Selected add printer and the following message appeared “Active Directory Domain Services is currently unavailable”. Any help will be appreciated.
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Hopefully some of our members will chime in soon.
    @georgeks @Rustys

    While you are waiting,double check your Windows personal profile on your pc and make sure you are the administrator.

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    • georgeks
      PCHF Member
      • May 2017
      • 335

      #3
      Usually you right-click on the program you wish to install, and select “Run as Administrator”

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      • Art
        PCHF Member
        • Jan 2017
        • 7

        #4
        Originally posted by vger
        Hello

        Hopefully some of our members will chime in soon.
        @georgeks @Rustys

        While you are waiting,double check your Windows personal profile on your pc and make sure you are the administrator.
        You are correct, this was the problem. Evidently I have two profiles on my system, one uses my full name, while the other abbreviates it. I was able to add the other profile as administrator and it worked.
        Thanks for your help.

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        • system
          PCHF Owner
          • Jan 2015
          • 7634

          #5
          Thanks for letting us know, thread solved and closed.

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