Windows is not activated

[guiltsponge]

I bought a computer yesterday, second hand. I was on Windows 8, I upgraded it to Windows 8.1 and it is telling me that Windows is not activated, if I try to enter the product key it tells me that product key has been blocked and that I would need to buy a new one to activate Windows. Does this sound like it is not a genuine copy of Windows on the PC? It is doing updates no problem, and it upgraded from Windows 8 to 8.1 no problem. The guy I bought it off gave me the product key with the computer so I am a bit confused.

Would buying a copy of Windows 10 solve this or should I be taking the PC back?

I have an Advent DT2410.

I am new here so not really sure if I have given enough information, so if you need to know anything else just let me know, Thanks.

[jmarket]

Hi guiltsponge and welcome to PCHF

Unfortunately it appears that Windows is pirated and can not be activated. You can buy a Windows 10 key, download Windows 10 and install it and that’ll solve your issues

Windows 8 keys can not be bought except through 3rd parties. I would recommend buying a key directly through Microsoft to eliminate possible threats from 3rd party sellers.

How to Get Windows 11 for Your Compatible PC | Microsoft

If you want, you can call Microsoft and see if they can get you working. To do so, do the following:

[ol]
[li]Select the Start button , enter PC settings, and then select PC settings from the list of results.[/li][li]Select Activate Windows, and then select Contact customer support for help. [/li]https://kbdevstorage1.blob.core.wind.../12183_en-us_1 You may be asked for an admin password or to confirm your choice.
[li]Select your location (or the location nearest you) from the drop-down list, and then select Next.[/li][li]Call one of the available phone numbers listed. An automated system will guide you through the activation process.[/li][/ol]

[guiltsponge]

Thank You very much for the reply, I am going to get windows 10 home today.

[veeg]

Any updates for us?

[veeg]

Any updates for us? After 48 hrs this thread will be closed.