Windows 8.1 locking at splash screen.

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  • MWH789
    PCHF Member
    • Apr 2017
    • 9

    #1

    Windows 8.1 locking at splash screen.

    I preformed a clean install of windows 8.1 on my machine, I can boot when I’ve got my gpu pulled out but when I attempt to boot with the card in it hangs at splash screen.

    Gigabyte ga-z97x-sli
    I7 4790k
    Evga titan x
    I’ve updated bios/chipset, tried disabling on board gfx driver and booting with the card. I can’t boot in safe mode with the card in either, still hangs at flash screen.
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    So you can boot your pc without the vid card in.. It sounds like that card has failed.. Let’s see what some our other members think.

    @phillpower2 @Evan Omo

    Comment

    • MWH789
      PCHF Member
      • Apr 2017
      • 9

      #3
      I’ll try my 970, I tried it earlier and had the same issue but that was before I updated the bios.

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15209

        #4
        Hello folks,

        MWH789,

        After the clean install of Windows did you also reinstall the two lots of chipset drivers, if not, without either video card fitted, download and install the both chipset drivers from here.

        Comment

        • MWH789
          PCHF Member
          • Apr 2017
          • 9

          #5
          Still sticking at windows logo with both cards after installing those chipset drivers.

          10.0.26
          10.0.39.1003

          Also I booted my backup rig with the titan and it seems fine.

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15209

            #6
            Hi MWH789,

            Be with you shortly, just downloading your MB manual to see how you enable fast boot as that apparently needs to be done for your GPU, if you already know how to enable fast boot, no need to wait and please go ahead and try it.

            Edit to add;

            Manual does not help much as it only says the following;

            Fast Boot
            Enables or disables Fast Boot to shorten the OS boot process. Ultra Fast provides the fastest bootup speed. (Default: Disabled)
            VGA Support
            Allows you to select which type of operating system to boot.
            Auto Enables legacy option ROM only.
            EFI Driver Enables EFI option ROM. (Default)
            This item is configurable only when Fast Boot is set to Enabled or Ultra Fast.

            Can you find the above settings in the BIOS.

            Comment

            • MWH789
              PCHF Member
              • Apr 2017
              • 9

              #7
              Found and used fast boot with card in, got to desktop once with unresponsive usb, hung the rest of the boots at windows logo.

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15209

                #8
                Have you tried the GTX 970 with the same settings, if yes, was the outcome the same as with the Titan.

                Comment

                • MWH789
                  PCHF Member
                  • Apr 2017
                  • 9

                  #9
                  Booted correctly with no card again, hung twice at windows logo twice with 970 in

                  Comment

                  • MWH789
                    PCHF Member
                    • Apr 2017
                    • 9

                    #10
                    Fresh windows install, graphics card causing pc to freeze at windows login | Tom's Hardware Forum

                    This thread seems to have a very similar problem but with no solution.

                    Comment

                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15209

                      #11
                      Can you post the brand and model name or number of the PSU for us + do the following please;

                      Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

                      Comment

                      • MWH789
                        PCHF Member
                        • Apr 2017
                        • 9

                        #12


                        PS is LEPA G1200-MA

                        Comment

                        • MWH789
                          PCHF Member
                          • Apr 2017
                          • 9

                          #13
                          Gigabyte tech suport has told me to attempt a fresh install on a sata or ssd drive while connected through the video card and if the problem persists it may be a problem with the pci-e controller on the mobo. And that i can rma the mobo if that is the case. Wish me luck.

                          Comment

                          • phillpower2
                            PCHF Administrator
                            • Sep 2016
                            • 15209

                            #14
                            Thanks for the updates MWH789 (y)

                            Good support service from Gigabyte there which is nice to hear

                            Please let us know how the suggestion made by Gigabyte support works out.

                            Comment

                            • veeg
                              PCHF Director
                              • Jul 2016
                              • 8982

                              #15
                              Any updates for us?

                              Comment

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