No network connections! Error 651

**Malnutrition** · 03-20-2017, 07:11 AM

Need to go to the manufacture website, then download the correct drivers for the machine. Start with the chipset driver, you will need a cd dvd or usb storage device to transfer the files.

ATIV Book 9 Lite (Touch) | Samsung Support Gulf

[ul]
[li]Download Unknown Device Identifier v9.00[/li][li]Run it.[/li][li]Allow it to complete.[/li][li]Hit File >>Save[/li][li]The default name will be DeviceList[/li][li]Save it to your desktop.[/li][li]Open DeviceList.txt copy contents.[/li][li]Paste it here.[/li][/ul]

**Loosie** · 03-20-2017, 10:53 PM

Device Information Listing for Grace03@Grace - 3/21/2017 9:50:04 AM

Microsoft Basic Display Adapter
Chip: ATI Technologies Kabini [Radeon HD 8250]
Detail
PnpID
VEN_1002&DEV_983D&SUBSYS_C730144D&REV_00
Vendor
(Standard display types)
Device
Microsoft Basic Display Adapter
Chip Vendor
ATI Technologies
Chip
Kabini [Radeon HD 8250]
High Definition Audio Controller
Chip: ATI Technologies Kabini HDMI Audio Controller
Detail
PnpID
VEN_1002&DEV_9840&SUBSYS_C730144D&REV_00
Vendor
Microsoft
Device
High Definition Audio Controller
Chip Vendor
ATI Technologies
Chip
Kabini HDMI Audio Controller
PCI Express standard Root Port
Chip: Advanced Micro Devices (AMD) Family 16h Processor Functions 5:1
Detail
PnpID
VEN_1022&DEV_1439&SUBSYS_C730144D&REV_00
Vendor
(Standard system devices)
Device
PCI Express standard Root Port
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Family 16h Processor Functions 5:1
PCI standard host CPU bridge
Chip: Advanced Micro Devices (AMD) Family 16h Processor Function 0
Detail
PnpID
VEN_1022&DEV_1530&SUBSYS_00000000&REV_00
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Family 16h Processor Function 0
PCI standard host CPU bridge
Chip: Advanced Micro Devices (AMD) Family 16h Processor Function 1
Detail
PnpID
VEN_1022&DEV_1531&SUBSYS_00000000&REV_00
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Family 16h Processor Function 1
PCI standard host CPU bridge
Chip: Advanced Micro Devices (AMD) Family 16h Processor Function 2
Detail
PnpID
VEN_1022&DEV_1532&SUBSYS_00000000&REV_00
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Family 16h Processor Function 2
PCI standard host CPU bridge
Chip: Advanced Micro Devices (AMD) Family 16h Processor Function 3
Detail
PnpID
VEN_1022&DEV_1533&SUBSYS_00000000&REV_00
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Family 16h Processor Function 3
PCI standard host CPU bridge
Chip: Advanced Micro Devices (AMD) Family 16h Processor Function 4
Detail
PnpID
VEN_1022&DEV_1534&SUBSYS_00000000&REV_00
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Family 16h Processor Function 4
PCI standard host CPU bridge
Chip: Advanced Micro Devices (AMD) Family 16h Processor Function 5
Detail
PnpID
VEN_1022&DEV_1535&SUBSYS_00000000&REV_00
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Family 16h Processor Function 5
PCI standard host CPU bridge
Chip: Advanced Micro Devices (AMD) Family 16h Processor Root Complex
Detail
PnpID
VEN_1022&DEV_1536&SUBSYS_C730144D&REV_00
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Family 16h Processor Root Complex
PCI standard host CPU bridge
Chip: Advanced Micro Devices (AMD) Family 16h Processor Function 0
Detail
PnpID
VEN_1022&DEV_1538&SUBSYS_00000000&REV_00
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Family 16h Processor Function 0
Standard SATA AHCI Controller
Chip: Advanced Micro Devices (AMD) Hudson SATA Controller [AHCI mode]
Detail
PnpID
VEN_1022&DEV_7801&SUBSYS_C730144D&REV_40
Vendor
Standard SATA AHCI Controller
Device
Standard SATA AHCI Controller
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Hudson SATA Controller [AHCI mode]
Standard OpenHCD USB Host Controller
Chip: Advanced Micro Devices (AMD) Hudson USB OHCI Controller
Detail
PnpID
VEN_1022&DEV_7807&SUBSYS_C730144D&REV_39
Vendor
(Standard USB Host Controller)
Device
Standard OpenHCD USB Host Controller
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Hudson USB OHCI Controller
Standard Enhanced PCI to USB Host Controller
Chip: Advanced Micro Devices (AMD) Hudson USB EHCI Controller
Detail
PnpID
VEN_1022&DEV_7808&SUBSYS_C730144D&REV_39
Vendor
(Standard USB Host Controller)
Device
Standard Enhanced PCI to USB Host Controller
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Hudson USB EHCI Controller
AMD SMBus
Chip: Advanced Micro Devices (AMD) Hudson SMBus Controller
Detail
PnpID
VEN_1022&DEV_780B&SUBSYS_C730144D&REV_3A
Vendor
AMD
Device
AMD SMBus
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Hudson SMBus Controller
High Definition Audio Controller
Chip: Advanced Micro Devices (AMD) Hudson Azalia Controller
Detail
PnpID
VEN_1022&DEV_780D&SUBSYS_C730144D&REV_02
Vendor
Microsoft
Device
High Definition Audio Controller
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Hudson Azalia Controller
PCI standard ISA bridge
Chip: Advanced Micro Devices (AMD) Hudson LPC Bridge
Detail
PnpID
VEN_1022&DEV_780E&SUBSYS_C730144D&REV_11
Vendor
(Standard system devices)
Device
PCI standard ISA bridge
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Hudson LPC Bridge
USB xHCI Compliant Host Controller
Chip: Advanced Micro Devices (AMD) FCH USB XHCI Controller
Detail
PnpID
VEN_1022&DEV_7814&SUBSYS_C730144D&REV_01
Vendor
Generic USB xHCI Host Controller
Device
USB xHCI Compliant Host Controller
Chip Vendor
Advanced Micro Devices (AMD)
Chip
FCH USB XHCI Controller
Realtek PCIe GBE Family Controller
Chip: Realtek Semiconductor RTL8168 PCIe Gigabit Ethernet Adapter
Detail
PnpID
VEN_10EC&DEV_8168&SUBSYS_C730144D&REV_0C
Vendor
Realtek
Device
Realtek PCIe GBE Family Controller
Chip Vendor
Realtek Semiconductor
Chip
RTL8168 PCIe Gigabit Ethernet Adapter
@System32\drivers\pci.sys,#640;Network Controller [UNKNOWN DEVICE]
Chip: Atheros Communications QCA9565 / AR9565 Wireless Network Adapter
Detail
PnpID
VEN_168C&DEV_0036&SUBSYS_411C144D&REV_01
Vendor

Code:

   Device
       @System32\drivers\pci.sys,#640;Network Controller
   Chip Vendor
       Atheros Communications
   Chip
       QCA9565 / AR9565 Wireless Network Adapter

ELAN Microelectronics USB Device
Vendor: ELAN Microelectronics
PnpID: VID_04F3&PID_012E
Device: USB Device
Toshiba Memory Stick 2GB
Vendor: Toshiba
PnpID: VID_0930&PID_1400
Device: Memory Stick 2GB
Realtek Semiconductor Realtek USB 2.0 Card Reader
Vendor: Realtek Semiconductor
PnpID: VID_0BDA&PID_0129
Device: Realtek USB 2.0 Card Reader
Atheros Communications Atheros AR3012 Bluetooth 3.0
Vendor: Atheros Communications
PnpID: VID_0CF3&PID_3004
Device: Atheros AR3012 Bluetooth 3.0
Unknown manufacturer Disk (Thumb drive)
Vendor: Unknown manufacturer
PnpID: VID_1221&PID_3234
Device: Disk (Thumb drive)
MOAI ELECTRONICS M6116 SATA Bridge
Vendor: MOAI ELECTRONICS
PnpID: VID_14CD&PID_6116
Device: M6116 SATA Bridge
Silicon Motion USB Device
Vendor: Silicon Motion
PnpID: VID_2232&PID_1054
Device: USB Device
USB Root Hub
Vendor: Microsoft
PnpID: USB\ROOT_HUB20
USB Root Hub (xHCI)
Vendor: Microsoft
PnpID: USB\ROOT_HUB30
USB Mass Storage Device
Vendor: Microsoft
PnpID: USB\Class_08&SubClass_06&Prot_50
USB Composite Device
Vendor: Microsoft
PnpID: USB\COMPOSITE
ACPI x64-based PC
Vendor: Microsoft
PnpID: acpiapic
Disk drive
Vendor: Microsoft
PnpID: GenDisk
Standard PS/2 Keyboard
Vendor: Microsoft
PnpID: *PNP0303
High Definition Audio Device
Vendor: Microsoft
PnpID: hdaudio\func_01
Microsoft Streaming Clock Proxy
Vendor: Microsoft
PnpID: sw{97ebaacc-95bd-11d0-a3ea-00a0c9223196}
Microsoft Streaming Quality Manager Proxy
Vendor: Microsoft
PnpID: sw{ddf4358e-bb2c-11d0-a42f-00a0c9223196}
Microsoft Streaming Service Proxy
Vendor: Microsoft
PnpID: sw{96e080c7-143c-11d1-b40f-00a0c9223196}
Microsoft Streaming Tee/Sink-to-Sink Converter
Vendor: Microsoft
PnpID: sw{cfd669f1-9bc2-11d0-8299-0000f822fe8a}
Microsoft Trusted Audio Drivers
Vendor: Microsoft
PnpID: sw{eec12db6-ad9c-4168-8658-b03daef417fe}
Generic PnP Monitor
Vendor: Microsoft
PnpID: *PNP09FF
PS/2 Compatible Mouse
Vendor: Microsoft
PnpID: *PNP0F13
Microsoft Kernel Debug Network Adapter
Vendor: Microsoft
PnpID: root\kdnic
Bluetooth Device (RFCOMM Protocol TDI)
Vendor: Microsoft
PnpID: bth\ms_rfcomm
Bluetooth Device (Personal Area Network)
Vendor: Microsoft
PnpID: bth\ms_bthpan
Microsoft Storage Spaces Controller
Vendor: Microsoft
PnpID: Root\Spaceport
Composite Bus Enumerator
Vendor: Microsoft
PnpID: ROOT\CompositeBus
UMBus Root Bus Enumerator
Vendor: Microsoft
PnpID: root\umbus
NDIS Virtual Network Adapter Enumerator
Vendor: Microsoft
PnpID: ROOT\NdisVirtualBus
Plug and Play Software Device Enumerator
Vendor: Microsoft
PnpID: ROOT\SWENUM
Remote Desktop Device Redirector Bus
Vendor: Microsoft
PnpID: ROOT\RDPBUS
Microsoft ACPI-Compliant System
Vendor: Microsoft
PnpID: *PNP0C08
Microsoft UEFI-Compliant System
Vendor: Microsoft
PnpID: ACPI_HAL\UEFI
PCI Express Root Complex
Vendor: Microsoft
PnpID: *PNP0A08
ACPI Power Button
Vendor: Microsoft
PnpID: *PNP0C0C
High precision event timer
Vendor: Microsoft
PnpID: *PNP0103
Motherboard resources
Vendor: Microsoft
PnpID: *PNP0C02
System board
Vendor: Microsoft
PnpID: *PNP0C01
ACPI Lid
Vendor: Microsoft
PnpID: *PNP0C0D
ACPI Thermal Zone
Vendor: Microsoft
PnpID: ACPI\ThermalZone
ACPI Fixed Feature Button
Vendor: Microsoft
PnpID: ACPI\FixedButton
Volume Manager
Vendor: Microsoft
PnpID: ROOT\VOLMGR
Microsoft Basic Render Driver
Vendor: Microsoft
PnpID: ROOT\BasicRender
Microsoft Basic Display Driver
Vendor: Microsoft
PnpID: ROOT\BasicDisplay
Microsoft Windows Management Interface for ACPI
Vendor: Microsoft
PnpID: *PNP0C14
Programmable interrupt controller
Vendor: Microsoft
PnpID: *PNP0000
Direct memory access controller
Vendor: Microsoft
PnpID: *PNP0200
System timer
Vendor: Microsoft
PnpID: *PNP0100
System CMOS/real time clock
Vendor: Microsoft
PnpID: *PNP0B00
System speaker
Vendor: Microsoft
PnpID: *PNP0800
Numeric data processor
Vendor: Microsoft
PnpID: *PNP0C04
Microsoft ACPI-Compliant Embedded Controller
Vendor: Microsoft
PnpID: *PNP0C09
Microsoft Virtual Drive Enumerator
Vendor: Microsoft
PnpID: ROOT\vdrvroot
Microsoft System Management BIOS Driver
Vendor: Microsoft
PnpID: ROOT\mssmbios
AMD Processor
Vendor: Microsoft
PnpID: ACPI\AuthenticAMD_-_AMD64
Generic software device
Vendor: Microsoft
PnpID: SWD\GenericRaw
USB Video Device
Vendor: Microsoft
PnpID: usb\class_0e
Generic volume
Vendor: Microsoft
PnpID: STORAGE\Volume
Microsoft AC Adapter
Vendor: Microsoft
PnpID: ACPI\ACPI0003
Microsoft ACPI-Compliant Control Method Battery
Vendor: Microsoft
PnpID: ACPI\PNP0C0A
USB Input Device
Vendor: Microsoft
PnpID: USB\Class_03
HID-compliant touch screen
Vendor: Microsoft
PnpID: HID_DEVICE_UP:000D_U:0004
HID-compliant device
Vendor: Microsoft
PnpID: HID_DEVICE
HID-compliant vendor-defined device
Vendor: Microsoft
PnpID: HID_DEVICE_UPR:FF00-FFFF
Audio Endpoint
Vendor: Microsoft
PnpID: MMDEVAPI\AudioEndpoints
Device Information Listing for Grace03@Grace - 3/21/2017 9:50:04 AM

Microsoft Basic Display Adapter
Chip: ATI Technologies Kabini [Radeon HD 8250]
Detail
PnpID
VEN_1002&DEV_983D&SUBSYS_C730144D&REV_00
Vendor
(Standard display types)
Device
Microsoft Basic Display Adapter
Chip Vendor
ATI Technologies
Chip
Kabini [Radeon HD 8250]
High Definition Audio Controller
Chip: ATI Technologies Kabini HDMI Audio Controller
Detail
PnpID
VEN_1002&DEV_9840&SUBSYS_C730144D&REV_00
Vendor
Microsoft
Device
High Definition Audio Controller
Chip Vendor
ATI Technologies
Chip
Kabini HDMI Audio Controller
PCI Express standard Root Port
Chip: Advanced Micro Devices (AMD) Family 16h Processor Functions 5:1
Detail
PnpID
VEN_1022&DEV_1439&SUBSYS_C730144D&REV_00
Vendor
(Standard system devices)
Device
PCI Express standard Root Port
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Family 16h Processor Functions 5:1
PCI standard host CPU bridge
Chip: Advanced Micro Devices (AMD) Family 16h Processor Function 0
Detail
PnpID
VEN_1022&DEV_1530&SUBSYS_00000000&REV_00
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Family 16h Processor Function 0
PCI standard host CPU bridge
Chip: Advanced Micro Devices (AMD) Family 16h Processor Function 1
Detail
PnpID
VEN_1022&DEV_1531&SUBSYS_00000000&REV_00
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Family 16h Processor Function 1
PCI standard host CPU bridge
Chip: Advanced Micro Devices (AMD) Family 16h Processor Function 2
Detail
PnpID
VEN_1022&DEV_1532&SUBSYS_00000000&REV_00
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Family 16h Processor Function 2
PCI standard host CPU bridge
Chip: Advanced Micro Devices (AMD) Family 16h Processor Function 3
Detail
PnpID
VEN_1022&DEV_1533&SUBSYS_00000000&REV_00
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Family 16h Processor Function 3
PCI standard host CPU bridge
Chip: Advanced Micro Devices (AMD) Family 16h Processor Function 4
Detail
PnpID
VEN_1022&DEV_1534&SUBSYS_00000000&REV_00
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Family 16h Processor Function 4
PCI standard host CPU bridge
Chip: Advanced Micro Devices (AMD) Family 16h Processor Function 5
Detail
PnpID
VEN_1022&DEV_1535&SUBSYS_00000000&REV_00
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Family 16h Processor Function 5
PCI standard host CPU bridge
Chip: Advanced Micro Devices (AMD) Family 16h Processor Root Complex
Detail
PnpID
VEN_1022&DEV_1536&SUBSYS_C730144D&REV_00
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Family 16h Processor Root Complex
PCI standard host CPU bridge
Chip: Advanced Micro Devices (AMD) Family 16h Processor Function 0
Detail
PnpID
VEN_1022&DEV_1538&SUBSYS_00000000&REV_00
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Family 16h Processor Function 0
Standard SATA AHCI Controller
Chip: Advanced Micro Devices (AMD) Hudson SATA Controller [AHCI mode]
Detail
PnpID
VEN_1022&DEV_7801&SUBSYS_C730144D&REV_40
Vendor
Standard SATA AHCI Controller
Device
Standard SATA AHCI Controller
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Hudson SATA Controller [AHCI mode]
Standard OpenHCD USB Host Controller
Chip: Advanced Micro Devices (AMD) Hudson USB OHCI Controller
Detail
PnpID
VEN_1022&DEV_7807&SUBSYS_C730144D&REV_39
Vendor
(Standard USB Host Controller)
Device
Standard OpenHCD USB Host Controller
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Hudson USB OHCI Controller
Standard Enhanced PCI to USB Host Controller
Chip: Advanced Micro Devices (AMD) Hudson USB EHCI Controller
Detail
PnpID
VEN_1022&DEV_7808&SUBSYS_C730144D&REV_39
Vendor
(Standard USB Host Controller)
Device
Standard Enhanced PCI to USB Host Controller
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Hudson USB EHCI Controller
AMD SMBus
Chip: Advanced Micro Devices (AMD) Hudson SMBus Controller
Detail
PnpID
VEN_1022&DEV_780B&SUBSYS_C730144D&REV_3A
Vendor
AMD
Device
AMD SMBus
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Hudson SMBus Controller
High Definition Audio Controller
Chip: Advanced Micro Devices (AMD) Hudson Azalia Controller
Detail
PnpID
VEN_1022&DEV_780D&SUBSYS_C730144D&REV_02
Vendor
Microsoft
Device
High Definition Audio Controller
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Hudson Azalia Controller
PCI standard ISA bridge
Chip: Advanced Micro Devices (AMD) Hudson LPC Bridge
Detail
PnpID
VEN_1022&DEV_780E&SUBSYS_C730144D&REV_11
Vendor
(Standard system devices)
Device
PCI standard ISA bridge
Chip Vendor
Advanced Micro Devices (AMD)
Chip
Hudson LPC Bridge
USB xHCI Compliant Host Controller
Chip: Advanced Micro Devices (AMD) FCH USB XHCI Controller
Detail
PnpID
VEN_1022&DEV_7814&SUBSYS_C730144D&REV_01
Vendor
Generic USB xHCI Host Controller
Device
USB xHCI Compliant Host Controller
Chip Vendor
Advanced Micro Devices (AMD)
Chip
FCH USB XHCI Controller
Realtek PCIe GBE Family Controller
Chip: Realtek Semiconductor RTL8168 PCIe Gigabit Ethernet Adapter
Detail
PnpID
VEN_10EC&DEV_8168&SUBSYS_C730144D&REV_0C
Vendor
Realtek
Device
Realtek PCIe GBE Family Controller
Chip Vendor
Realtek Semiconductor
Chip
RTL8168 PCIe Gigabit Ethernet Adapter
@System32\drivers\pci.sys,#640;Network Controller [UNKNOWN DEVICE]
Chip: Atheros Communications QCA9565 / AR9565 Wireless Network Adapter
Detail
PnpID
VEN_168C&DEV_0036&SUBSYS_411C144D&REV_01
Vendor

Code:

   Device
       @System32\drivers\pci.sys,#640;Network Controller
   Chip Vendor
       Atheros Communications
   Chip
       QCA9565 / AR9565 Wireless Network Adapter

ELAN Microelectronics USB Device
Vendor: ELAN Microelectronics
PnpID: VID_04F3&PID_012E
Device: USB Device
Toshiba Memory Stick 2GB
Vendor: Toshiba
PnpID: VID_0930&PID_1400
Device: Memory Stick 2GB
Realtek Semiconductor Realtek USB 2.0 Card Reader
Vendor: Realtek Semiconductor
PnpID: VID_0BDA&PID_0129
Device: Realtek USB 2.0 Card Reader
Atheros Communications Atheros AR3012 Bluetooth 3.0
Vendor: Atheros Communications
PnpID: VID_0CF3&PID_3004
Device: Atheros AR3012 Bluetooth 3.0
Unknown manufacturer Disk (Thumb drive)
Vendor: Unknown manufacturer
PnpID: VID_1221&PID_3234
Device: Disk (Thumb drive)
MOAI ELECTRONICS M6116 SATA Bridge
Vendor: MOAI ELECTRONICS
PnpID: VID_14CD&PID_6116
Device: M6116 SATA Bridge
Silicon Motion USB Device
Vendor: Silicon Motion
PnpID: VID_2232&PID_1054
Device: USB Device
USB Root Hub
Vendor: Microsoft
PnpID: USB\ROOT_HUB20
USB Root Hub (xHCI)
Vendor: Microsoft
PnpID: USB\ROOT_HUB30
USB Mass Storage Device
Vendor: Microsoft
PnpID: USB\Class_08&SubClass_06&Prot_50
USB Composite Device
Vendor: Microsoft
PnpID: USB\COMPOSITE
ACPI x64-based PC
Vendor: Microsoft
PnpID: acpiapic
Disk drive
Vendor: Microsoft
PnpID: GenDisk
Standard PS/2 Keyboard
Vendor: Microsoft
PnpID: *PNP0303
High Definition Audio Device
Vendor: Microsoft
PnpID: hdaudio\func_01
Microsoft Streaming Clock Proxy
Vendor: Microsoft
PnpID: sw{97ebaacc-95bd-11d0-a3ea-00a0c9223196}
Microsoft Streaming Quality Manager Proxy
Vendor: Microsoft
PnpID: sw{ddf4358e-bb2c-11d0-a42f-00a0c9223196}
Microsoft Streaming Service Proxy
Vendor: Microsoft
PnpID: sw{96e080c7-143c-11d1-b40f-00a0c9223196}
Microsoft Streaming Tee/Sink-to-Sink Converter
Vendor: Microsoft
PnpID: sw{cfd669f1-9bc2-11d0-8299-0000f822fe8a}
Microsoft Trusted Audio Drivers
Vendor: Microsoft
PnpID: sw{eec12db6-ad9c-4168-8658-b03daef417fe}
Generic PnP Monitor
Vendor: Microsoft
PnpID: *PNP09FF
PS/2 Compatible Mouse
Vendor: Microsoft
PnpID: *PNP0F13
Microsoft Kernel Debug Network Adapter
Vendor: Microsoft
PnpID: root\kdnic
Bluetooth Device (RFCOMM Protocol TDI)
Vendor: Microsoft
PnpID: bth\ms_rfcomm
Bluetooth Device (Personal Area Network)
Vendor: Microsoft
PnpID: bth\ms_bthpan
Microsoft Storage Spaces Controller
Vendor: Microsoft
PnpID: Root\Spaceport
Composite Bus Enumerator
Vendor: Microsoft
PnpID: ROOT\CompositeBus
UMBus Root Bus Enumerator
Vendor: Microsoft
PnpID: root\umbus
NDIS Virtual Network Adapter Enumerator
Vendor: Microsoft
PnpID: ROOT\NdisVirtualBus
Plug and Play Software Device Enumerator
Vendor: Microsoft
PnpID: ROOT\SWENUM
Remote Desktop Device Redirector Bus
Vendor: Microsoft
PnpID: ROOT\RDPBUS
Microsoft ACPI-Compliant System
Vendor: Microsoft
PnpID: *PNP0C08
Microsoft UEFI-Compliant System
Vendor: Microsoft
PnpID: ACPI_HAL\UEFI
PCI Express Root Complex
Vendor: Microsoft
PnpID: *PNP0A08
ACPI Power Button
Vendor: Microsoft
PnpID: *PNP0C0C
High precision event timer
Vendor: Microsoft
PnpID: *PNP0103
Motherboard resources
Vendor: Microsoft
PnpID: *PNP0C02
System board
Vendor: Microsoft
PnpID: *PNP0C01
ACPI Lid
Vendor: Microsoft
PnpID: *PNP0C0D
ACPI Thermal Zone
Vendor: Microsoft
PnpID: ACPI\ThermalZone
ACPI Fixed Feature Button
Vendor: Microsoft
PnpID: ACPI\FixedButton
Volume Manager
Vendor: Microsoft
PnpID: ROOT\VOLMGR
Microsoft Basic Render Driver
Vendor: Microsoft
PnpID: ROOT\BasicRender
Microsoft Basic Display Driver
Vendor: Microsoft
PnpID: ROOT\BasicDisplay
Microsoft Windows Management Interface for ACPI
Vendor: Microsoft
PnpID: *PNP0C14
Programmable interrupt controller
Vendor: Microsoft
PnpID: *PNP0000
Direct memory access controller
Vendor: Microsoft
PnpID: *PNP0200
System timer
Vendor: Microsoft
PnpID: *PNP0100
System CMOS/real time clock
Vendor: Microsoft
PnpID: *PNP0B00
System speaker
Vendor: Microsoft
PnpID: *PNP0800
Numeric data processor
Vendor: Microsoft
PnpID: *PNP0C04
Microsoft ACPI-Compliant Embedded Controller
Vendor: Microsoft
PnpID: *PNP0C09
Microsoft Virtual Drive Enumerator
Vendor: Microsoft
PnpID: ROOT\vdrvroot
Microsoft System Management BIOS Driver
Vendor: Microsoft
PnpID: ROOT\mssmbios
AMD Processor
Vendor: Microsoft
PnpID: ACPI\AuthenticAMD_-_AMD64
Generic software device
Vendor: Microsoft
PnpID: SWD\GenericRaw
USB Video Device
Vendor: Microsoft
PnpID: usb\class_0e
Generic volume
Vendor: Microsoft
PnpID: STORAGE\Volume
Microsoft AC Adapter
Vendor: Microsoft
PnpID: ACPI\ACPI0003
Microsoft ACPI-Compliant Control Method Battery
Vendor: Microsoft
PnpID: ACPI\PNP0C0A
USB Input Device
Vendor: Microsoft
PnpID: USB\Class_03
HID-compliant touch screen
Vendor: Microsoft
PnpID: HID_DEVICE_UP:000D_U:0004
HID-compliant device
Vendor: Microsoft
PnpID: HID_DEVICE
HID-compliant vendor-defined device
Vendor: Microsoft
PnpID: HID_DEVICE_UPR:FF00-FFFF
Audio Endpoint
Vendor: Microsoft
PnpID: MMDEVAPI\AudioEndpoints
Generic Bluetooth Adapter
Vendor: Microsoft
PnpID: usb\class_e0&subclass_01&prot_01
Microsoft Bluetooth LE Enumerator
Vendor: Microsoft
PnpID: bth\ms_bthle
Microsoft Bluetooth Enumerator
Vendor: Microsoft
PnpID: bth\ms_bthbrb
WPD FileSystem Volume Driver
Vendor: Microsoft
PnpID: wpdbusenum\fs
System Firmware
Vendor: Microsoft
PnpID: UEFI\CC_00010001

Generic Bluetooth Adapter
Vendor: Microsoft
PnpID: usb\class_e0&subclass_01&prot_01
Microsoft Bluetooth LE Enumerator
Vendor: Microsoft
PnpID: bth\ms_bthle
Microsoft Bluetooth Enumerator
Vendor: Microsoft
PnpID: bth\ms_bthbrb
WPD FileSystem Volume Driver
Vendor: Microsoft
PnpID: wpdbusenum\fs
System Firmware
Vendor: Microsoft
PnpID: UEFI\CC_00010001

**Malnutrition** · 03-21-2017, 03:12 AM

Atheros Communications QCA9565 / AR9565 Wireless Network Adapter

RTL8168 PCIe Gigabit Ethernet Adapter

**Loosie** · 03-21-2017, 04:18 AM

Thanks, downloaded & copied onto her machine, but what do I do with them now?? The instrucs on the Qualcomm page say find the device you wish to update in device manager… but there doesn’t appear to be either of those there. I’m looking at network adaptors…

**Malnutrition** · 03-21-2017, 04:27 AM

Go to device manager then right click on the wireless driver or the unknown device under network adapters in device manager then select update then point to the location of the file.

Other wise use the ethernet connection then use Drivermax to grab the wireless driver

**Loosie** · 03-21-2017, 08:45 AM

Should have specified - there is no wireless driver at all in device manager that I can see. Doesn’t appear to be ethernet one either(there is no ethernet port to plug it directly into modem either). Unfortunately there was one of those under network adaptors, but one of the ‘fix error 651’ instrucs was ring the isp, who told me to uninstall that! That was as far as they went towards helping.

Opened both network adaptors & unknown devices & took screenshot so you can see what there is. I tried to install the downloaded Atheros driver to the ‘unknown device’ & what is pictured is what I got. And tried to install the ‘drivermax’(& earlier tried the SCI program) after downloading onto my computer, only to have it not work because it can’t connect to the internet!

**Loosie** · 03-21-2017, 08:46 AM

oops, the screenshot…

**Malnutrition** · 03-21-2017, 09:58 AM

Install the Realtek driver. Use that ethernet port, just unplug your router and use that cord to plug into the machine.

RTL8168 PCIe Gigabit Ethernet Adapter

**Malnutrition** · 03-21-2017, 11:56 AM

May have found the installer for your wireless here.

Says for windows 7 but should work for 8 as well.

http://www.atherosdrivers.com/atheros-bluetooth-drivers-QCA9565-windows7-64bit.html

http://www.atherosdrivers.com/atheros-bluetooth-drivers-QCA9565-windows7-64bit-download-8-0-1-305.html

**Loosie** · 03-21-2017, 12:00 PM

There is no normal socket for the ethernet cable! I suppose that’s what you mean - plug that directly into the modem, like I’ve done to fix probs on my computer. There are only normal usb, mini usb & HDMI cable slots on the machine. Have installed that driver.

**Malnutrition** · 03-21-2017, 12:21 PM

Originally posted by Loosie

Have installed that driver.

So there is a connection now?

**jmarket** · 03-21-2017, 12:24 PM

If there’s no connection, please do the following so I can get a much better idea of the status of your network device.

Please download MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Please post the log in your next reply

**Loosie** · 03-21-2017, 10:55 PM

MiniToolBox by Farbar Version: 17-06-2016
Ran by Grace03 (administrator) on 22-03-2017 at 09:09:50
Running from “C:\Users\Grace03\Desktop”
Microsoft Windows 8.1 (X64)
Model: 905S3G/906S3G/915S3G/9305SG Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
Boot Mode: Normal

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

“Reset IE Proxy Settings”: IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
[HEADING=1]----------------------------------[/HEADING]
[HEADING=1]IPv4 Configuration[/HEADING]
[HEADING=1]----------------------------------[/HEADING]
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface=“Local Area Connection* 1” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Ethernet” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Bluetooth Network Connection” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

popd
[HEADING=1]End of IPv4 configuration[/HEADING]
Windows IP Configuration

Host Name . . . . . . . . . . . . : Grace
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 48-D2-24-81-AA-B2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 18-67-B0-4F-AF-6A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
[HEADING=1]Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms[/HEADING]
[HEADING=1]Interface List
5…48 d2 24 81 aa b2 …Bluetooth Device (Personal Area Network)
3…18 67 b0 4f af 6a …Realtek PCIe GBE Family Controller
1…Software Loopback Interface 1[/HEADING]
[HEADING=1]IPv4 Route Table[/HEADING]
[HEADING=1]Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306[/HEADING]
Persistent Routes:
None
[HEADING=1]IPv6 Route Table[/HEADING]
[HEADING=1]Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link[/HEADING]
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [55296] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [69120] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30720] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

========================= Event log errors: ===============================
[HEADING=1]Application errors:[/HEADING]
Error: (03/21/2017 10:54:33 PM) (Source: RasClient) (User: )
Description: CoId={EEF6B931-1D13-4437-9D92-F1AF207DDAAE}: The user Grace\Grace03 dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (03/21/2017 10:53:28 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x80072EE7
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=9e4b231b-3e45-41f4-967f-c914f178b6ac;NotificationInterval=1440;Trigger=Use rLogon;SessionId=1

Error: (03/21/2017 10:53:27 PM) (Source: Software Protection Platform Service) (User: )
Description: Acquisition of End User License failed. hr=0x80072EE7
Sku Id=9e4b231b-3e45-41f4-967f-c914f178b6ac

Error: (03/21/2017 10:53:27 PM) (Source: Software Protection Platform Service) (User: )
Description: License acquisition failure details.
hr=0x80072EE7

Error: (03/21/2017 12:56:52 PM) (Source: RasClient) (User: )
Description: CoId={7C37503D-9F0E-43EF-B584-65C6C3ABC1B0}: The user Grace\Grace03 dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (03/21/2017 12:55:03 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x80072EE7
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=9e4b231b-3e45-41f4-967f-c914f178b6ac;NotificationInterval=1440;Trigger=Use rLogon;SessionId=1

Error: (03/21/2017 12:55:03 PM) (Source: Software Protection Platform Service) (User: )
Description: Acquisition of End User License failed. hr=0x80072EE7
Sku Id=9e4b231b-3e45-41f4-967f-c914f178b6ac

Error: (03/21/2017 12:55:03 PM) (Source: Software Protection Platform Service) (User: )
Description: License acquisition failure details.
hr=0x80072EE7

Error: (03/21/2017 12:53:05 PM) (Source: RasClient) (User: )
Description: CoId={ED3AD07C-5097-4795-BEC2-B4D2E0CB24ED}: The user Grace\Grace03 dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (03/21/2017 12:14:02 PM) (Source: RasClient) (User: )
Description: CoId={16CF2776-ED6F-417C-A577-AE80A4844BDF}: The user Grace\Grace03 dialed a connection named Broadband Connection 2 which has failed. The error code returned on failure is 651.
[HEADING=1]System errors:[/HEADING]
Error: (03/21/2017 10:38:52 PM) (Source: Service Control Manager) (User: )
Description: The Windows Media Player Network Sharing Service service depends on the Windows Search service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Error: (03/21/2017 12:54:50 PM) (Source: Service Control Manager) (User: )
Description: The Windows Media Player Network Sharing Service service depends on the Windows Search service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Error: (03/21/2017 12:05:02 PM) (Source: Service Control Manager) (User: )
Description: The Windows Media Player Network Sharing Service service depends on the Windows Search service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Error: (03/21/2017 11:26:47 AM) (Source: Service Control Manager) (User: )
Description: The Windows Media Player Network Sharing Service service depends on the Windows Search service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Error: (03/20/2017 06:10:07 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service terminated with the following error:
%%21 = The device is not ready.

Error: (03/20/2017 06:09:58 PM) (Source: Service Control Manager) (User: )
Description: The IP Helper service terminated with the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Error: (03/20/2017 06:09:24 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!
[HEADING=1]Microsoft Office Sessions:[/HEADING]
Error: (03/21/2017 10:54:33 PM) (Source: RasClient)(User: )
Description: {EEF6B931-1D13-4437-9D92-F1AF207DDAAE}Grace\Grace03Broadband Connection651

Error: (03/21/2017 10:53:28 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072EE7RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=9e4b231b-3e45-41f4-967f-c914f178b6ac;NotificationInterval=1440;Trigger=Use rLogon;SessionId=1

Error: (03/21/2017 10:53:27 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072EE79e4b231b-3e45-41f4-967f-c914f178b6ac

Error: (03/21/2017 10:53:27 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072EE700010001(0x00000000, 22:53:27:866 - https://activation-v2.sls.microsoft....igextension=DM )
00020001(0x00000000, 22:53:27:898)
00030001(0x00000000, 22:53:27:898 - https://activation-v2.sls.microsoft.com )
00030002(0x00000000, 22:53:27:898 - 0)
00040001(0x00000000, 22:53:27:898 - https://activation-v2.sls.microsoft.com )
00040002(0x00000000, 22:53:27:898 - 1, , , )
00050002(0x80072F94, 22:53:27:898 - 0, 1)
00040006(0x00000001, 22:53:27:898 - 0, https://activation-v2.sls.microsoft.com , <N/A>, <N/A>)
00020005(0x00000000, 22:53:27:898 - 0)
00020008(0x80072EE7, 22:53:27:913 - SOAPAction: " http://microsoft.com/SL/ProductActiv...ice/IssueToken "
Content-Type: text/xml; charset=utf-8
, <soap:Envelope xmlns:soap=" http://schemas.xmlsoap.org/soap/envelope/ " xmlns:xsi=" http://www.w3.org/2001/XMLSchema-instance " xmlns:xsd=" XML Schema " xmlns:soapenc=" http://schemas.xmlsoap.org/soap/encoding/ ">soap:BodyProductActivation http://schemas.xmlsoap.org/ws/2004/0...ty/trust/Issue PublishLicenseOWTNDh6MIbSwQDe86hOwiqzwnxU0OtwpGix1 +t5a7SrXqsvBSURMOVFB89pk9wqYnTvZAI0ZWkHlY8K9IS+Qo8 AAw43uE4uHysa9Psu+4I/J34VQBMaPzCnQs/rIZjDiDJm7s7A/KDql5w1vzHqrnCzbbrmcs6MGsMV7JUnh8cKPZg9MsKIPSZZiPX stXiDoONaVl71ryo8k326e61hZJqksMu0xIRAMo8pq20/uH8jNgOg+xmfUk7Ka4tH1xl9ZuQfaeTplG1LIcFXbOviHkxc2r Rd6YnMfYQa8iKqKBH/d/wtPASTaoXApEGm/aGRcOjx6EHZBcMjf6ZFY2ufhO+SDfla12CJ566zuJeGUmxpwdv WFJ8V5WWBxqvuuA7sRca+E70UdQF/i4pdkuzWGkAbu9zIuyE6ImCOee5rxMBIqfYM4NZgXJ+vA9Gi+N YwbOLHTBTWH+WO9u7JXXxPB3bU/gO6Fz5Gr1XDM9Q8a3aYahZ/UV7V1LFAiNJCHn8gReXgXasc6vjB8kd2p1fvYgdEKI56PIfZPm BXL/P1BUToyQkrUinHEAhbRpUJ9ctjzIk8/FZi0EE2pGkoxXr1MSOyoQv+IBp9xvP2J6rqfoq5RDC4kTw74Wy 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00010002(0x80072EE7, 22:53:27:944 - )
00010003(0x80072EE7, 22:53:27:944)

Error: (03/21/2017 12:56:52 PM) (Source: RasClient)(User: )
Description: {7C37503D-9F0E-43EF-B584-65C6C3ABC1B0}Grace\Grace03Broadband Connection651

Error: (03/21/2017 12:55:03 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072EE7RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=9e4b231b-3e45-41f4-967f-c914f178b6ac;NotificationInterval=1440;Trigger=Use rLogon;SessionId=1

Error: (03/21/2017 12:55:03 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072EE79e4b231b-3e45-41f4-967f-c914f178b6ac

Error: (03/21/2017 12:55:03 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072EE700010001(0x00000000, 12:55:03:387 - https://activation-v2.sls.microsoft....igextension=DM )
00020001(0x00000000, 12:55:03:403)
00030001(0x00000000, 12:55:03:419 - https://activation-v2.sls.microsoft.com )
00030002(0x00000000, 12:55:03:419 - 0)
00040001(0x00000000, 12:55:03:419 - https://activation-v2.sls.microsoft.com )
00040002(0x00000000, 12:55:03:419 - 1, , , )
00050002(0x80072F94, 12:55:03:419 - 0, 1)
00040006(0x00000001, 12:55:03:419 - 0, https://activation-v2.sls.microsoft.com , <N/A>, <N/A>)
00020005(0x00000000, 12:55:03:419 - 0)
00020008(0x80072EE7, 12:55:03:434 - SOAPAction: " http://microsoft.com/SL/ProductActiv...ice/IssueToken "
Content-Type: text/xml; charset=utf-8
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00010002(0x80072EE7, 12:55:03:450 - )
00010003(0x80072EE7, 12:55:03:450)

Error: (03/21/2017 12:53:05 PM) (Source: RasClient)(User: )
Description: {ED3AD07C-5097-4795-BEC2-B4D2E0CB24ED}Grace\Grace03Broadband Connection651

Error: (03/21/2017 12:14:02 PM) (Source: RasClient)(User: )
Description: {16CF2776-ED6F-417C-A577-AE80A4844BDF}Grace\Grace03Broadband Connection 2651

=========================== Installed Programs ============================

Avast Pro Antivirus (HKLM-x32...\Avast Antivirus) (Version: 17.2.2288 - AVAST Software)
Google Earth Pro (HKLM-x32...{35DAA04C-1720-4BE3-A920-A03731EC6A1D}) (Version: 7.1.5.1557 - Google)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM...{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32...{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (HKLM...{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
OpenOffice 4.1.2 (HKLM-x32...{E6AD67BB-1C33-4AB3-A387-E0D48137AB70}) (Version: 4.12.9782 - Apache Software Foundation)
Realtek Ethernet Controller Driver (HKLM-x32...{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.50.1223.2016 - Realtek)
Unknown Device Identifier 9.01 (HKLM...\Unknown Device Identifier_is1) (Version: 9.01 - Huntersoft)
VoodooShield version 3.53 (HKLM...{A8644328-A66F-490E-B8FA-901FF649189D}_is1) (Version: 3.53 - VoodooSoft, LLC)
Wave Editor 3.3.5.1 (HKLM-x32...\Wave Editor_is1) (Version: 3.3.5.1 - AbyssMedia.com)

========================= Devices: ================================

Name: System board
Description: System board
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C01\1

Name: Microsoft ACPI-Compliant Embedded Controller
Description: Microsoft ACPI-Compliant Embedded Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C09\1

Name: Microsoft ACPI-Compliant Control Method Battery
Description: Microsoft ACPI-Compliant Control Method Battery
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt
Device ID: ACPI\PNP0C0A\1

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: PCI\VEN_1022&DEV_1532&SUBSYS_00000000&REV_00\3&115 83659&0&C2

Name: Root Print Queue
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service:
Device ID: SWD\PRINTENUM\PRINTQUEUES

Name: Generic PnP Monitor
Description: Generic PnP Monitor
Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard monitor types)
Service: monitor
Device ID: DISPLAY\AUO152C\4&83EE629&0&UID0

Name: Network Controller
Description: Network Controller
Class Guid:
Manufacturer:
Service:
Device ID: PCI\VEN_168C&DEV_0036&SUBSYS_411C144D&REV_01\4&2FF 09CC9&0&0014
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click “Update Driver”, which starts the Hardware Update wizard.

Name: System speaker
Description: System speaker
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0800\4&32EA1F8&0

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
Device ID: USB\ROOT_HUB\4&2E0FA4A3&0

Name: Volume Manager
Description: Volume Manager
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: volmgr
Device ID: ROOT\VOLMGR\0000

Name: High precision event timer
Description: High precision event timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0103\2&DABA3FF&2

Name: Standard OpenHCD USB Host Controller
Description: Standard OpenHCD USB Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbohci
Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_C730144D&REV_39\3&115 83659&0&90

Name: Standard OpenHCD USB Host Controller
Description: Standard OpenHCD USB Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbohci
Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_C730144D&REV_39\3&115 83659&0&98

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME_??_USBSTOR#DISK&VEN_USB2.0&PROD_FLA SH_DISK&REV_2.40#1000000000000C81&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}

Name: High Definition Audio Device
Description: High Definition Audio Device
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HdAudAddService
Device ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100& REV_1005\4&2EE00B66&0&0001

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
Device ID: USB\ROOT_HUB20\4&17E3E2C6&0

Name: WAN Miniport (PPPOE)
Description: WAN Miniport (PPPOE)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasPppoe
Device ID: SWD\MSRRAS\MS_PPPOEMINIPORT

Name: Microsoft Basic Display Driver
Description: Microsoft Basic Display Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard display types)
Service: BasicDisplay
Device ID: ROOT\BASICDISPLAY\0000

Name: HID-compliant vendor-defined device
Description: HID-compliant vendor-defined device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:
Device ID: HID\VID_04F3&PID_012E&COL04\6&72EC16F&0&0003

Name: HID-compliant vendor-defined device
Description: HID-compliant vendor-defined device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:
Device ID: HID\VID_04F3&PID_012E&COL03\6&72EC16F&0&0002

Name: USB2.0 Flash Disk USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk
Device ID: USBSTOR\DISK&VEN_USB2.0&PROD_FLASH_DISK&REV_2.40\1 000000000000C81&0

Name: PS/2 Compatible Mouse
Description: PS/2 Compatible Mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: i8042prt
Device ID: ACPI\ETD0B00\4&32EA1F8&0

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
Device ID: USB\ROOT_HUB\4&2C23167E&0

Name: High Definition Audio Controller
Description: High Definition Audio Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HDAudBus
Device ID: PCI\VEN_1022&DEV_780D&SUBSYS_C730144D&REV_02\3&115 83659&0&A2

Name: ACPI Thermal Zone
Description: ACPI Thermal Zone
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\THERMALZONE\TZ00

Name: ACPI Thermal Zone
Description: ACPI Thermal Zone
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\THERMALZONE\TZ01

Name: Direct memory access controller
Description: Direct memory access controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0200\4&32EA1F8&0

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:
Device ID: HID\VID_04F3&PID_012E&COL02\6&72EC16F&0&0001

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME{057B36F0-0DD3-11E7-824F-806E6F6E6963}#00000018BC200000

Name: Microsoft RRAS Root Enumerator
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Microsoft
Service:
Device ID: SWD\MSRRAS{5E259276-BC7E-40E3-B93B-8F89B5F3ABC0}

Name: Microsoft Windows Management Interface for ACPI
Description: Microsoft Windows Management Interface for ACPI
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: WmiAcpi
Device ID: ACPI\PNP0C14\0

Name: AMD USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
Description: USB xHCI Compliant Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Generic USB xHCI Host Controller
Service: USBXHCI
Device ID: PCI\VEN_1022&DEV_7814&SUBSYS_C730144D&REV_01\3&115 83659&0&80

Name: HID-compliant touch screen
Description: HID-compliant touch screen
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:
Device ID: HID\VID_04F3&PID_012E&COL01\6&72EC16F&0&0000

Name: WAN Miniport (PPTP)
Description: WAN Miniport (PPTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: PptpMiniport
Device ID: SWD\MSRRAS\MS_PPTPMINIPORT

Name: System CMOS/real time clock
Description: System CMOS/real time clock
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0B00\4&32EA1F8&0

Name: WAN Miniport (IKEv2)
Description: WAN Miniport (IKEv2)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasAgileVpn
Device ID: SWD\MSRRAS\MS_AGILEVPNMINIPORT

Name: Composite Bus Enumerator
Description: Composite Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: CompositeBus
Device ID: ROOT\COMPOSITEBUS\0000

Name: Microsoft Virtual Drive Enumerator
Description: Microsoft Virtual Drive Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vdrvroot
Device ID: ROOT\VDRVROOT\0000

Name: Microsoft Bluetooth Enumerator
Description: Microsoft Bluetooth Enumerator
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Microsoft
Service: BthEnum
Device ID: BTH\MS_BTHBRB\6&18F2EC9C&0&1

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME{057B36F0-0DD3-11E7-824F-806E6F6E6963}#00000018D9400000

Name: Microsoft AC Adapter
Description: Microsoft AC Adapter
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt
Device ID: ACPI\ACPI0003\2&DABA3FF&2

Name: Microsoft Storage Spaces Controller
Description: Microsoft Storage Spaces Controller
Class Guid: {4d36e97b-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: spaceport
Device ID: ROOT\SPACEPORT\0000

Name: USB Root Hub (xHCI)
Description: USB Root Hub (xHCI)
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB HUBs)
Service: USBHUB3
Device ID: USB\ROOT_HUB30\4&270D5A86&0&0

Name: Microsoft Kernel Debug Network Adapter
Description: Microsoft Kernel Debug Network Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: kdnic
Device ID: ROOT\KDNIC\0000

Name: Microsoft XPS Document Writer
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service:
Device ID: SWD\PRINTENUM{D943D8D8-F7EB-4400-8EEE-A8CFF8C894B5}

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT1

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: PCI\VEN_1022&DEV_1534&SUBSYS_00000000&REV_00\3&115 83659&0&C4

Name: Bluetooth Device (RFCOMM Protocol TDI)
Description: Bluetooth Device (RFCOMM Protocol TDI)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RFCOMM
Device ID: BTH\MS_RFCOMM\6&18F2EC9C&0&0

Name: ACPI Lid
Description: ACPI Lid
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C0D\2&DABA3FF&2

Name: Bluetooth Device (Personal Area Network)
Description: Bluetooth Device (Personal Area Network)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: BthPan
Device ID: BTH\MS_BTHPAN\6&18F2EC9C&0&2

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME{057B36F0-0DD3-11E7-824F-806E6F6E6963}#00000018F5600000

Name: Speakers (2- High Definition Audio Device)
Description: Audio Endpoint
Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Manufacturer: Microsoft
Service:
Device ID: SWD\MMDEVAPI{0.0.0.00000000}.{A5B8AE8F-C35C-48E3-BADD-830EDC7E0D3E}

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: PCI\VEN_1022&DEV_1531&SUBSYS_00000000&REV_00\3&115 83659&0&C1

Name: UMBus Root Bus Enumerator
Description: UMBus Root Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus
Device ID: ROOT\UMBUS\0000

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME{057B36F0-0DD3-11E7-824F-806E6F6E6963}#0000000000100000

Name: System board
Description: System board
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C01\C8

Name: Generic Bluetooth Adapter
Description: Generic Bluetooth Adapter
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: GenericAdapter
Service: BTHUSB
Device ID: USB\VID_0CF3&PID_3004\5&494B4A5&0&2

Name: ACPI x64-based PC
Description: ACPI x64-based PC
Class Guid: {4d36e966-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard computers)
Service: \Driver\ACPI_HAL
Device ID: ROOT\ACPI_HAL\0000

Name: PCI standard ISA bridge
Description: PCI standard ISA bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: msisadrv
Device ID: PCI\VEN_1022&DEV_780E&SUBSYS_C730144D&REV_11\3&115 83659&0&A3

Name: WAN Miniport (Network Monitor)
Description: WAN Miniport (Network Monitor)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan
Device ID: SWD\MSRRAS\MS_NDISWANBH

Name: WAN Miniport (IP)
Description: WAN Miniport (IP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan
Device ID: SWD\MSRRAS\MS_NDISWANIP

Name: PCI Express Root Complex
Description: PCI Express Root Complex
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci
Device ID: ACPI\PNP0A08\0

Name: AMD SMBus
Description: AMD SMBus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: AMD
Service:
Device ID: PCI\VEN_1022&DEV_780B&SUBSYS_C730144D&REV_3A\3&115 83659&0&A0

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME{057B36F0-0DD3-11E7-824F-806E6F6E6963}#000000003A000000

Name: Standard SATA AHCI Controller
Description: Standard SATA AHCI Controller
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: Standard SATA AHCI Controller
Service: storahci
Device ID: PCI\VEN_1022&DEV_7801&SUBSYS_C730144D&REV_40\3&115 83659&0&88

Name: Standard PS/2 Keyboard
Description: Standard PS/2 Keyboard
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: i8042prt
Device ID: ACPI\MSF0001\4&32EA1F8&0

Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: ACPI
Device ID: ACPI_HAL\PNP0C08\0

Name:
Description:
Class Guid:
Manufacturer:
Service:
Device ID: HTREE\ROOT\0

Name: Microsoft Basic Render Driver
Description: Microsoft Basic Render Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: BasicRender
Device ID: ROOT\BASICRENDER\0000

Name: Programmable interrupt controller
Description: Programmable interrupt controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0000\4&32EA1F8&0

Name: Fax
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service:
Device ID: SWD\PRINTENUM{9D7DBACD-D102-4149-B2DB-FFEC94371EAB}

Name: WAN Miniport (SSTP)
Description: WAN Miniport (SSTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasSstp
Device ID: SWD\MSRRAS\MS_SSTPMINIPORT

Name: Microsoft UEFI-Compliant System
Description: Microsoft UEFI-Compliant System
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: UEFI
Device ID: ACPI_HAL\UEFI\0

Name: Realtek PCIe GBE Family Controller
Description: Realtek PCIe GBE Family Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: RTL8168
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_C730144D&REV_0C\01000 000684CE00000

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: PCI\VEN_1022&DEV_1536&SUBSYS_C730144D&REV_00\3&115 83659&0&00

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb
Device ID: USB\VID_04F3&PID_012E\5&19B922CF&0&2

Name: ANYA COMPUT
Description: Flash Disk
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: USB2.0
Service: WUDFWpdFs
Device ID: SWD\WPDBUSENUM_??_USBSTOR#DISK&VEN_USB2.0&PROD_FLA SH_DISK&REV_2.40#1000000000000C81&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}

Name: ACPI Fixed Feature Button
Description: ACPI Fixed Feature Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\FIXEDBUTTON\2&DABA3FF&2

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C02\10

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C02\14

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C02\37

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C02\90

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C02\99

Name: High Definition Audio Controller
Description: High Definition Audio Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HDAudBus
Device ID: PCI\VEN_1002&DEV_9840&SUBSYS_C730144D&REV_00\3&115 83659&0&09

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: PCI\VEN_1022&DEV_1533&SUBSYS_00000000&REV_00\3&115 83659&0&C3

Name:
Description:
Class Guid:
Manufacturer:
Service:
Device ID: ACPI\SAM0714\1
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click “Update Driver”, which starts the Hardware Update wizard.

Name: Standard Enhanced PCI to USB Host Controller
Description: Standard Enhanced PCI to USB Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbehci
Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_C730144D&REV_39\3&115 83659&0&92

Name: Standard Enhanced PCI to USB Host Controller
Description: Standard Enhanced PCI to USB Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbehci
Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_C730144D&REV_39\3&115 83659&0&9A

Name: ACPI Power Button
Description: ACPI Power Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C0C\AA

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME{057B36F0-0DD3-11E7-824F-806E6F6E6963}#0000001D8F800000

Name: Numeric data processor
Description: Numeric data processor
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C04\4&32EA1F8&0

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME{057B36F0-0DD3-11E7-824F-806E6F6E6963}#000000001F400000

Name: Quad-Core Processor (up to 1.4GHz)
Description: AMD Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Advanced Micro Devices
Service: AmdPPM
Device ID: ACPI\AUTHENTICAMD_-AMD64_FAMILY_22_MODEL_0-QUAD-CORE_PROCESSOR(UP_TO_1.4GHZ)______________1

Name: Quad-Core Processor (up to 1.4GHz)
Description: AMD Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Advanced Micro Devices
Service: AmdPPM
Device ID: ACPI\AUTHENTICAMD_-AMD64_FAMILY_22_MODEL_0-QUAD-CORE_PROCESSOR(UP_TO_1.4GHZ)______________2

Name: Quad-Core Processor (up to 1.4GHz)
Description: AMD Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Advanced Micro Devices
Service: AmdPPM
Device ID: ACPI\AUTHENTICAMD_-AMD64_FAMILY_22_MODEL_0-QUAD-CORE_PROCESSOR(UP_TO_1.4GHZ)______________3

Name: Quad-Core Processor (up to 1.4GHz)
Description: AMD Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Advanced Micro Devices
Service: AmdPPM
Device ID: ACPI\AUTHENTICAMD_-AMD64_FAMILY_22_MODEL_0-QUAD-CORE_PROCESSOR(UP_TO_1.4GHZ)______________4

Name: PCI Express standard Root Port
Description: PCI Express standard Root Port
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci
Device ID: PCI\VEN_1022&DEV_1439&SUBSYS_C730144D&REV_00\3&115 83659&0&13

Name: PCI Express standard Root Port
Description: PCI Express standard Root Port
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci
Device ID: PCI\VEN_1022&DEV_1439&SUBSYS_C730144D&REV_00\3&115 83659&0&14

Name: High Definition Audio Device
Description: High Definition Audio Device
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HdAudAddService
Device ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_144DC730& REV_1002\4&F3457AB&0&0001

Name: WebCam SC-10HDD13335N
Description: USB Video Device
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: usbvideo
Device ID: USB\VID_2232&PID_1054&MI_00\6&F5D259C&0&0000

Name: NDIS Virtual Network Adapter Enumerator
Description: NDIS Virtual Network Adapter Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisVirtualBus
Device ID: ROOT\NDISVIRTUALBUS\0000

Name: USB2.0-CRW
Description: USB2.0-CRW
Class Guid:
Manufacturer:
Service:
Device ID: USB\VID_0BDA&PID_0129\20100201396000000
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click “Update Driver”, which starts the Hardware Update wizard.

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: PCI\VEN_1022&DEV_1530&SUBSYS_00000000&REV_00\3&115 83659&0&C0

Name: Microsoft Basic Display Adapter
Description: Microsoft Basic Display Adapter
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard display types)
Service: BasicDisplay
Device ID: PCI\VEN_1002&DEV_983D&SUBSYS_C730144D&REV_00\3&115 83659&0&08

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: PCI\VEN_1022&DEV_1538&SUBSYS_00000000&REV_00\3&115 83659&0&10

Name: USB Mass Storage Device
Description: USB Mass Storage Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Compatible USB storage device
Service: USBSTOR
Device ID: USB\VID_1221&PID_3234\1000000000000C81

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C02\700

Name: System Firmware
Description: System Firmware
Class Guid: {f2e7dd72-6468-4e36-b6f1-6488f42c1b52}
Manufacturer: Microsoft
Service:
Device ID: UEFI\RES_{7039436B-6ACF-433B-86A1-368EC2EF7E1F}\0

Name: System timer
Description: System timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0100\4&32EA1F8&0

Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp
Device ID: USB\VID_2232&PID_1054\200901010001

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C02\E11

Name: Microphone (2- High Definition Audio Device)
Description: Audio Endpoint
Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Manufacturer: Microsoft
Service:
Device ID: SWD\MMDEVAPI{0.0.1.00000000}.{F3A641D0-1987-4768-8EA5-60DF6496DB9D}

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
Device ID: USB\ROOT_HUB20\4&30C53C71&0

Name: Microsoft System Management BIOS Driver
Description: Microsoft System Management BIOS Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: mssmbios
Device ID: ROOT\MSSMBIOS\0000

Name: Microsoft Bluetooth LE Enumerator
Description: Microsoft Bluetooth LE Enumerator
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Microsoft
Service: BthLEEnum
Device ID: BTH\MS_BTHLE\6&18F2EC9C&0&0

Name: Plug and Play Software Device Enumerator
Description: Plug and Play Software Device Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: swenum
Device ID: ROOT\SYSTEM\0000

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME{057B36F0-0DD3-11E7-824F-806E6F6E6963}#0000000032000000

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: PCI\VEN_1022&DEV_1535&SUBSYS_00000000&REV_00\3&115 83659&0&C5

Name: Remote Desktop Device Redirector Bus
Description: Remote Desktop Device Redirector Bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: rdpbus
Device ID: ROOT\RDPBUS\0000

Name: SAMSUNG MZMTD128HAFV-000
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk
Device ID: SCSI\DISK&VEN_SAMSUNG&PROD_MZMTD128HAFV-000\4&282EE86B&0&000000

Name: WAN Miniport (IPv6)
Description: WAN Miniport (IPv6)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan
Device ID: SWD\MSRRAS\MS_NDISWANIPV6

Name: WAN Miniport (L2TP)
Description: WAN Miniport (L2TP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: Rasl2tp
Device ID: SWD\MSRRAS\MS_L2TPMINIPORT

========================= Memory info: ===================================

Percentage of memory in use: 22%
Total physical RAM: 3526.92 MB
Available physical RAM: 2737.49 MB
Total Virtual: 4870.93 MB
Available Virtual: 3954.56 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:98.03 GB) (Free:62.5 GB) NTFS
2 Drive d: (ANYA COMPUT) (Removable) (Total:3.91 GB) (Free:3.85 GB) FAT32

========================= Users: ========================================

User accounts for \GRACE

Administrator Grace03 Guest

========================= Restore Points ==================================

21-03-2017 17:17:48 Installed Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

**** End of log ****

**jmarket** · 03-21-2017, 11:05 PM

Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)

I see your computer has a ethernet port. All modems have an ethernet port on the rear of them to do a hardwire plugin. If you plug in the ethernet port, and plug it into your router/modem, you’ll get internet access, but only for the ethernet port. You can then use Windows Update to find the drivers to enable your wireless device

No network connections! Error 651

No network connections! Error 651

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