Hibernation wake up

[John_JJ]

Hi,
Sleep report attached. Thanks!
/J

[John_JJ]

Hi,
Sleep report attached. Thanks!
/J

[xrobwx71]

Hit start, type device manager and open it when it appears.

In device manager, look for these 2
Thunderbolt™ Controller - 9A1B
Realtek USB GbE Family Controller

Start with the Thunderbolt, right click it and choose properties. Look at the tabs, click through them and or look for one called Power Management and choose it. Once there, look for Allow this device to wake computer. Uncheck the box. You might have to check the one above it to enable the box below it.

[xrobwx71]

Hit start, type device manager and open it when it appears.

In device manager, look for these 2
Thunderbolt™ Controller - 9A1B
Realtek USB GbE Family Controller

Start with the Thunderbolt, right click it and choose properties. Look at the tabs, click through them and or look for one called Power Management and choose it. Once there, look for Allow this device to wake computer. Uncheck the box. You might have to check the one above it to enable the box below it.

[John_JJ]

I have tried this solution before, but the processes you mention does not exist (only Thunderbolt™ Shortcut Service and som e other Realtek Universal Service etc) and when looking through properties on other processes I cannot find Power Management at all…?

[John_JJ]

I have tried this solution before, but the processes you mention does not exist (only Thunderbolt™ Shortcut Service and som e other Realtek Universal Service etc) and when looking through properties on other processes I cannot find Power Management at all…?

[xrobwx71]

Ok, Hit start, type Powershell. Choose open as administrator. Once its opened, copy and paste this into it and hit Enter.
[ICODE]powercfg -devicedisablewake "Thunderbolt(TM) Controller - 9A1B"[/ICODE]
and again
[ICODE] powercfg -devicedisablewake "Realtek USB GbE Family Controller"[/ICODE]
Reboot the PC.

[xrobwx71]

Ok, Hit start, type Powershell. Choose open as administrator. Once its opened, copy and paste this into it and hit Enter.
[ICODE]powercfg -devicedisablewake "Thunderbolt(TM) Controller - 9A1B"[/ICODE]
and again
[ICODE] powercfg -devicedisablewake "Realtek USB GbE Family Controller"[/ICODE]
Reboot the PC.

[Bruce]

@John JJ - where we at?

[Bruce]

@John JJ - where we at?

[John_JJ]

Ok, I have done this and now they are disabled:
C:\Windows\System32>powercfg /devicequery wake_armed
NONE

I have also checked BIOS that Wake on LAN is disabled.

Is there anything else I can do for now? Otherwise I’ll get back to you in a couple of days with a new sleep report.

[John_JJ]

Ok, I have done this and now they are disabled:
C:\Windows\System32>powercfg /devicequery wake_armed
NONE

I have also checked BIOS that Wake on LAN is disabled.

Is there anything else I can do for now? Otherwise I’ll get back to you in a couple of days with a new sleep report.

[xrobwx71]

We really don’t need another report, just let us know if this fixed your issue.
Thanks for offering though.

[xrobwx71]

We really don’t need another report, just let us know if this fixed your issue.
Thanks for offering though.

[John_JJ]

This seems to have solved it! Many thanx!