Stuck on screen

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  • Maggabrass
    PCHF Member
    • Dec 2024
    • 1

    #1

    Stuck on screen

    Hope somebody can help

    I am stuck on this screen, and everywhere i click, the computer will restart and go back to this screen. Looks like it want to reinstall, but i dont want to loose my files what can i do?

    Thanks in advance
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10702

    #2
    To get over this hurdle, and making sure to not lose any of your files, I would be turning the PC off, removing the hard drive and either installing it into another PC as a secondary drive, or installing it into an external enclosure.

    Either way, once done, you can access your drive from this other PC and transfer your files.

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    • Bruce
      PCHF Moderator
      • Oct 2017
      • 10702

      #3
      @Maggabrass - any news?

      Comment

      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10702

        #4
        To re-open, go here, select a Member, click Send direct message and give the thread title.

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