HDDScan software - how do I work out which drive is which?

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  • John_Thomas2
    PCHF Member
    • Nov 2024
    • 4

    #1

    HDDScan software - how do I work out which drive is which?

    I have four 8TB Seagate hard drives in my PC. One of them, partitioned as drive M:, has been having problems while copying files from it - sometimes all hard drive activity on the PC stops for several minutes - I think itโ€™s because there are bad sectors on the M: drive, and I am trying to scan it with HDDScan software.
    But in HDDScan, I can only see the following names for the four 8TB drives:
    ST8000DM004-2CX188-XXXXXXX
    ST8000DM004-2CX188-XXXXXXX
    ST8000DM004-2ZD188-XXXXXXX
    ST8000DM004-2U9188-XXXXXXX
    (The XXXXXXX Iโ€™ve hidden for security reasons, but theyโ€™re all different strings of letters.)

    How do I work out which of these is my M: drive? I have searched online, but perhaps the name โ€˜HDDScanโ€™ is so generic, that it finds everything but how to do this with this software. Iโ€™ve used the dreadful Seatools, which clearly shows me which drive is M: drive, but Seatools is so terribly badly designed, and gives me no clue as to whether itโ€™s actually scanning the drive, (apart from a progress bar that doesnโ€™t change very often, understably, because itโ€™s an 8TB drive, but thatโ€™s why it should show some signs of progress all the time).

    Iโ€™ve tried looking at Windows Disk Manager, but while that tells me that my M: drive is โ€˜Disk 5โ€™ in my PC, it doesnโ€™t show me any of the ST8000DM004-2CX188-XXXXXXX type names anywhere - unless Iโ€™m missing it. Is there anywhere else I can find out which drive represents the M: drive?
  • John_Thomas2
    PCHF Member
    • Nov 2024
    • 4

    #2
    If I look in msinfo32, it doesnโ€™t help me, because two of the drives have
    ST8000DM004-2CX188
    at the beginning, but msinfo32 only shows me the โ€˜ST8000DM004-2CX188โ€™ part, not the eight characters afterwards! So I know itโ€™s one of two drives on HDDScan, but not which one.

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    • PeterOz
      PCHF Technical Response Team
      • Mar 2021
      • 4191

      #3
      If you use crystal disk info standard edition (free version)
      It will show you what you need and check the drive.
      About CrystalDiskInfo A HDD/SSD utility software which supports a part of USB, Intel RAID and NVMe. Aoi Edition Standard Edition Shizuku Edition Kurei Kei Edition Download System Requirements .NET Framework 4.8 or later is required to use the latest email notification features. NVMe support required Windows 10/Server 2016 or later. Installer does not support Windows

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      • John_Thomas2
        PCHF Member
        • Nov 2024
        • 4

        #4
        Thanks, PeterOz. Iโ€™ve tried CrystalDiskInfo, it says the drive is โ€˜Goodโ€™. I see that it shows me the serial number, so I know which drive to run the HDDScan Full Test in - thanks very much!

        [ATTACH type=โ€œfullโ€ size=โ€œ696x1070โ€]14704[/ATTACH]

        Comment

        • PeterOz
          PCHF Technical Response Team
          • Mar 2021
          • 4191

          #5
          Your welcome
          Will I have this thread closed?
          @Bruce @veeg

          Comment

          • John_Thomas2
            PCHF Member
            • Nov 2024
            • 4

            #6
            Yes please. Thank you.

            Comment

            • veeg
              PCHF Director
              • Jul 2016
              • 8982

              #7
              If anything else comes up with your pc .. just contact a staff member to re-open this thread.

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