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  • JoeeM
    PCHF Member
    • Nov 2024
    • 60

    #1

    Windows 10 not loading

    Hello Iโ€™m Dezs (this is new account cuz i couldnโ€™t log in).
    Iโ€™m having the same problem that once i restart the computer, it wonโ€™t boot, only after 3-4 tries.
    After first or second try it gives me a black screen with a cursor.
    This was after I installed a newer update for my gpu. Also my taskbar becomes black randomly now.
    (Last time to fix this, i disabled intel rapid storage technology, and it worked, but now theres no option for that)

    What should i do?
  • JoeeM
    PCHF Member
    • Nov 2024
    • 60

    #2
    Also the blue screen says: CRITICAL_PROCESS_DIED

    Comment

    • xrobwx71
      PCHF Moderator
      • Mar 2023
      • 1067

      #3
      Once you get to a booted and in Windows state, download, run this, and follow all directions.


      This is a safe program written by our own Admin/Security Analyst @Malnutrition

      Comment

      • Malnutrition
        PCHF Moderator
        • Jul 2016
        • 7045

        #4
        The forum went down for a while and I need to reload all my tools-guides.

        Download the PCHFLogTool
        Unzip to your desktop
        Right Click run as admin.
        Click Gather logs.
        A new .txt named PCHF.txt will appear on your desktop.
        Copy paste or attach that.
        This tool will automatically zip your minidumps.
        They will be zipped to your desktop.
        Attach those.
        Also, click list installed drivers.
        Attach that as well.

        Comment

        • JoeeM
          PCHF Member
          • Nov 2024
          • 60

          #5
          Hello! now i restarted it again to test it randomly, now it booted, but after boot the taskbar became black and it opened my filemanager at onedrive

          Comment

          • Malnutrition
            PCHF Moderator
            • Jul 2016
            • 7045

            #6
            Can you boot into safe mode? https://pchelpforum.net/resources/ho...safe-mode.233/

            Comment

            • JoeeM
              PCHF Member
              • Nov 2024
              • 60

              #7
              Hi! i will try it now, but if i boot to safe mode, THEN restart the pc (thats when the problem starts usually) it leaves safe mode, doesnโ€™t it?

              Comment

              • Malnutrition
                PCHF Moderator
                • Jul 2016
                • 7045

                #8
                Iโ€™m asking if there are issues going into safe mode?

                Comment

                • veeg
                  PCHF Director
                  • Jul 2016
                  • 8982

                  #9
                  Any updates ?

                  Comment

                  • JoeeM
                    PCHF Member
                    • Nov 2024
                    • 60

                    #10
                    Hi, sorry for late reply, yes i can boot into safe mode.

                    Comment

                    • veeg
                      PCHF Director
                      • Jul 2016
                      • 8982

                      #11
                      @Malnutrition @xrobwx71

                      Comment

                      • Malnutrition
                        PCHF Moderator
                        • Jul 2016
                        • 7045

                        #12
                        Originally posted by JoeeM
                        This was after I installed a newer update for my gpu.
                        While in safe mode, uninstall your GPU driver from device manager then reboot into normal mode.
                        To open the device manager hit the windows key and R at the same time and type: [COLOR=rgb(243, 121, 52)]devmgmt.msc
                        Then left click display adapters and then right click and delete each one pertaining to Nvidia or AMD depending on what GPU you have installed.

                        Then use this guide to properly remove all remnants of the old GPU driver. Written By @xrobwx71[/COLOR]

                        Comment

                        • JoeeM
                          PCHF Member
                          • Nov 2024
                          • 60

                          #13
                          Hi, Iโ€™m gonna try it today. Thanks for the information!

                          Comment

                          • JoeeM
                            PCHF Member
                            • Nov 2024
                            • 60

                            #14
                            guys bruh i turned off intel storage middleware, and now it worksโ€ฆ Why does intelโ€™ storage sh#t do this to me everytime

                            Comment

                            • Bruce
                              PCHF Moderator
                              • Oct 2017
                              • 10702

                              #15
                              Glad you got it sorted, and thanks for the feedback, it may help others in the future.
                              Will close as solved. (y)

                              Comment

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