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My new Dell XPS keeps blue screening. I thought it was Intelโs Raptor Lake bug. Dell replaced the processor and the bios is up to date with their fix. But it is still crashing. The error code is 41, which means it restarted unexpectedly without shutting down cleanly. But I can not find what to do to fix it. Help
Thank you
Please download MiniToolBox and save it to your desktop.
Run the program by right clicking on it and selecting Run as administrator.
When the program opens check mark Select All Then hit GO
Please post the log in your next reply. Attach or copy and paste, whatever is easier for you.
Speccy Scan.
[ul]
[li]Please go here and download Speccy.[/li][li]Install and run the program.[/li][li]Upon Completion:[/li][li]Hit File[/li][li]Publish Snap Shot[/li][li]A link will appear, post that link.[/li][/ul]
Download the PCHFLogTool
Unzip to your desktop
Right Click run as admin.
Click Gather logs.
A new .txt named PCHF.txt will appear on your desktop.
Copy paste or attach that.
This tool will automatically zip your minidumps.
They will be zipped to your desktop.
Attach those.
Also, click list installed drivers.
Attach that as well.
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