Cannot Boot to USB on Dell Desktop

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  • chunter
    PCHF Member
    • Sep 2024
    • 11

    #1

    Cannot Boot to USB on Dell Desktop

    Computer: Dell optiplex 3090
    Operating System: windows 10

    I’m trying to boot to a USB drive but I don’t see the option on my Dell optiplex 3090. I turned off secure boot, enable boot from usb is on. I have tried creating several different bootable usb drives on several different usb sticks. The only boot options I see are :
    Windows Boot Manager
    Onboard IPv4
    OnboardIPv6

    Under the add boot options, its blank, there’s no legacy boot option. One weird thing is, on my bootable USB drive, when I add a efi/boot/bootx64.efi directory and file, it will show up on the bios as a bootable drive, but when i select it, it doesn’t work.
  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4190

    #2
    What are you trying from the usb windows, Linux etc.
    Are you using a version 2.0 or 1.0 as the boot usb

    Comment

    • PeterOz
      PCHF Technical Response Team
      • Mar 2021
      • 4190

      #3
      Originally posted by chunter
      The only boot options I see are :
      Is this from the F12 boot menu?

      Comment

      • chunter
        PCHF Member
        • Sep 2024
        • 11

        #4
        Originally posted by PeterOz
        What are you trying from the usb windows, Linux etc.
        Are you using a version 2.0 or 1.0 as the boot usb
        I’m running pcunlocker enterprise edition on the USB. I created it using Rufus and the pcunlocker enterprise edition iso

        Comment

        • chunter
          PCHF Member
          • Sep 2024
          • 11

          #5
          Originally posted by PeterOz
          Is this from the F12 boot menu?
          Correct. F12 takes me to BIOS UEFI boot options and
          Other options:
          BIOS setup
          BIOS flash update
          Etc

          The only option under uefi boot is
          Windows boot manager
          Onboard nic ipv4
          Onboard nic ipv6

          Comment

          • chunter
            PCHF Member
            • Sep 2024
            • 11

            #6
            Here is f12 and the BIOS setup

            Comment

            • PeterOz
              PCHF Technical Response Team
              • Mar 2021
              • 4190

              #7
              If you plug in the usb first, then power on and in bios add boot option.
              Also
              Originally posted by PeterOz
              What are you trying from the usb windows, Linux etc.

              Comment

              • chunter
                PCHF Member
                • Sep 2024
                • 11

                #8
                Originally posted by PeterOz
                If you plug in the usb first, then power on and in bios add boot option.
                Also
                I’ve tried different USB sticks in different slots plugged in before I turned it on but it still doesn’t show up. Ultimately, I’m trying to overwrite the old admin password. I’ve used Rufus and iso2disc to make the USB. I’ve used both mbr and gpt

                Comment

                • PeterOz
                  PCHF Technical Response Team
                  • Mar 2021
                  • 4190

                  #9
                  Originally posted by chunter
                  the old admin password
                  Do you know the old password?

                  Comment

                  • chunter
                    PCHF Member
                    • Sep 2024
                    • 11

                    #10
                    Originally posted by PeterOz
                    Do you know the old password?
                    No.

                    Comment

                    • PeterOz
                      PCHF Technical Response Team
                      • Mar 2021
                      • 4190

                      #11
                      This means to are trying to hack the computer!
                      @veeg @Bruce @xrobwx71
                      Should this be closed?
                      Originally posted by chunter
                      I’m trying to overwrite the old admin password

                      Comment

                      • Bruce
                        PCHF Moderator
                        • Oct 2017
                        • 10699

                        #12
                        Until @veeg or jmarket determine if Rule #13 applies here, I ask if you have tried that bootable USB stick in another PC to see if indeed it has been made bootable and is detected as such in another PC.

                        No good blaming the Dell just yet if it turns out the stick isn’t what you think.

                        Comment

                        • jmarket
                          PCHF Owner
                          • Jan 2015
                          • 7635

                          #13
                          For now, this is not a violation of rule #13 but will be amended to include passwords.

                          This thread can remain open

                          Comment

                          • chunter
                            PCHF Member
                            • Sep 2024
                            • 11

                            #14
                            Originally posted by PeterOz
                            This means to are trying to hack the computer!
                            @veeg @Bruce @xrobwx71
                            Should this be closed?
                            No. We got some old computers from work that they were giving away and I’m going to use them as media servers. But these PCs were never reformatted

                            Comment

                            • PeterOz
                              PCHF Technical Response Team
                              • Mar 2021
                              • 4190

                              #15
                              Pic in post #6
                              Go down the list to
                              Table 5. System Configuration
                              USB Configuration Allows you to enable or disable the integrated USB controller for:
                              ● Enable USB Boot Support
                              ● Enable Front USB Ports
                              ● Enable Rear USB Ports
                              You may have to save and exit.
                              Go back to bios
                              can you now see boot from usb and enable

                              Comment

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