PC keeps crashing (Critical Process Died)

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  • Daegu
    PCHF Member
    • Jun 2024
    • 2

    #1

    PC keeps crashing (Critical Process Died)

    For context, My pc is a prebuilt from Vrlatech, with a 3050 and Ryzen 5600x.
    A while back, my pc got unplugged accidentally and due to many reasons like boot not working, and problems, I ended up installing windows on my Hdd, whereas my ssd was not showing up. This worked for a while, however, my pc somehow wouldnโ€™t boot up again and the error I was getting was something along the lines of s.trail.
    Ending that off, we are where Iโ€™m having even more problems.
    First off, I got a windows 10 installation media usb, and I downloaded win10 on it thru my public library.
    I previously had win11.
    Somehow my ssd showed up again thru disk partitions, I deleted and reformatted disks, both ssd and hdd. Then I downloaded windows 10 on ssd or โ€œdisk 0โ€.
    All was well until I got inside of windows, where updating windows would crash and freeze my pc. It would first reboot, tell me critical process died, and then reboot but freeze as I stare at the Asus Logo, everything else is black. Can you help me?
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10702

    #2
    You may be looking at a failed drive.

    Disconnect the HDD and only have the SSD connected, then try reloading Windows again.
    Also disconnect from your network.

    Can you explain what the โ€˜public libraryโ€™ is you downloaded Win10 from?
    And if you had Win11, why not install that?
    Use can use the Windows Media Creation Tool (on any PC) to create a bootable USB stick with Windows on it.
    Boot the PC from this stick and see how it goes.
    If you get the same errors, letโ€™s assume the drive is faulty, then try the same process on the HDD.

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    • Daegu
      PCHF Member
      • Jun 2024
      • 2

      #3
      Originally posted by Bruce
      You may be looking at a failed drive.

      Disconnect the HDD and only have the SSD connected, then try reloading Windows again.
      Also disconnect from your network.

      Can you explain what the โ€˜public libraryโ€™ is you downloaded Win10 from?
      And if you had Win11, why not install that?
      Use can use the Windows Media Creation Tool (on any PC) to create a bootable USB stick with Windows on it.
      Boot the PC from this stick and see how it goes.
      If you get the same errors, letโ€™s assume the drive is faulty, then try the same process on the HDD.
      Sorry for the confusion, by public library, i meant my city public library, where there were computers which i used to create an installation media file. I will try downloading on to my hdd over my ssd and let you know how it goes. Im not confident in touching the hardware as I have no experience nor knowledge.

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      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10702

        #4
        Iโ€™ve seen Windows, when re-installing, if it detects more than one drive, it tries to do things to both.
        Either changing the active partition, or where it puts the pagefile, or which drive it deems should be the boot drive.

        This is why itโ€™s best to only have one drive connected. Especially since we may be looking at one of your drives being suss.

        If itโ€™s a desktop PC, it should be as simple as removing the side cover, identifying the HDD and pulling out either cable - there will be two, one for data, one for power. Removing either will make to drive undetectable.

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        • Bruce
          PCHF Moderator
          • Oct 2017
          • 10702

          #5
          @Daegu - any luck?

          Comment

          • Bruce
            PCHF Moderator
            • Oct 2017
            • 10702

            #6
            Closing โ€“ no activity.
            To request a re-open, go to Members > Staff Members, click a Staffer then Start Conversation and quote thread name.

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