Monitor Turns Off, PC Fan Gets Loud During Gaming Need Help!

[FindingHariz]

Hi everyone,

I’m having a frustrating issue with my PC that I hope someone here can help me with. Every time I play games, my monitor suddenly turns off, and my PC fans become very loud. However, my keyboard and mouse RGB lights stay on, but I can’t control anything. The only way to get my PC working again is to force shutdown by pressing the power button.

Here are the details:

Problem Description:

[ul]
[li]Monitor turns off unexpectedly during gaming.[/li][li]PC fans ramp up to full speed.[/li][li]Keyboard and mouse RGB lights remain on.[/li][li]No control over the PC; it becomes unresponsive.[/li][li]Only solution is to force shutdown with the power button.[/li][/ul]
System Specifications:

[ul]
[li]CPU: AMD Ryzen 5 3500X 6-Core Processor[/li][li]GPU: NVIDIA GeForce RTX 3080[/li][li]Motherboard: ASRock[/li][li]RAM: 16 GB[/li][li]PSU: Seasonic power supply 100-240vac[/li][li]OS: Windows 10[/li][/ul]
Things I’ve Tried:

[ul]
[li]Updating graphics drivers.[/li][li]Checking for overheating (CPU and GPU temperatures seem normal).[/li][/ul]
Additional Information:

[ul]
[li]This issue only occurs during gaming, not during other tasks like browsing or watching videos.[/li][li]The games I play aren’t particularly demanding and have run fine in the past.[/li][/ul]
Has anyone experienced a similar issue or have any ideas on what could be causing this? Any troubleshooting steps or suggestions would be greatly appreciated!

[Bruce]

And this happens for all games, all the time?
Have you opened up the PC and checked the heatsink, fan blades, and air vents for dust build-up?

Let’s get all the hardware and software info of your system.
No personal data is published and everything shown is safe.

Download Speccy by Piriform.
In Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
Paste that link into your post. Is Speccy safe?

Download GetSystemInfo by Kaspersky.
In GSI, click Start. (takes about 10mins)
It makes a ZIP file on your desktop, drag that to their GSI Parser site.
Once analysed, paste the newly created URL into your post.

Download MiniToolBox by Farbar.
In MTB, tick List Installed Programs, click Go then close the program.
A file MTB.txt is created in the same folder, attach that to your post.

No software can interrogate the Power Supply Unit so list the make/model of the PSU.
All we know is that it is a Seasonic.

[Bruce]

@FindingHariz - any news?

[FindingHariz]

@FindingHariz - any news?

Hi Bruce,

I apologize for the delayed response—I was on a work trip and didn’t see your reply until now. Thank you for your suggestions. I’ll work on them and post an update as soon as possible.

Thanks for your patience and assistance!

[Bruce]

@FindingHariz - any progress?

[Bruce]

Closing - no response.
To request a re-open, go to Members > Staff Members, click a Staffer then Start Conversation and quote thread name.