Z440 Windows 10 won't update

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  • Toxicbobbyb
    PCHF Member
    • May 2024
    • 8

    #1

    Z440 Windows 10 won't update

    I was given a Z440 from my uncles work its running on enterprise and its a pain in the ass I just want to update it and I’ve tried everything they just keep failing I can’t even download apps. could anyone please help
  • Bastet
    PCHF Member
    • Aug 2016
    • 1515

    #2
    Have you tried resetting the update components?
    Open cmd prompt/Powershell/Terminal with admin & enter:
    Code:
    Net Stop bits
    Net Stop wuauserv
    Net Stop appidsvc
    Net Stop cryptsvc
    Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak
    Ren %Systemroot%\SoftwareDistribution\Download Download.bak
    Ren %Systemroot%\System32\catroot2 catroot2.bak
    Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
    Net Start bits
    Net Start wuauserv
    Net Start appidsvc
    Net Start cryptsvc
    Restart the PC & try updating again.

    And/or:
    Search for services.msc & find Windows Update & ensure it is set to Automatic.

    Comment

    • Malnutrition
      PCHF Moderator
      • Jul 2016
      • 7041

      #3


      If you made many Group Policy changes, you can revert the settings to their defaults quickly. In this guide, we show you how to complete the task on Windows 10.


      Get System Info Log.

      Include in your next reply a Get System Info log.
      Save it to your desktop when complete.
      Once you have the file on your desktop, then upload it here, and Here.
      Copy the URL after your report is loaded.
      Then send us the link.

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4190

        #4
        [HEADING=2]How to Fix Windows Update Error 0x80004002? [4 Ways][/HEADING]
        Are you encountering the Windows update error 0x80004002? If yes, you come to the right place. This post provides several ways for it.

        Comment

        • Toxicbobbyb
          PCHF Member
          • May 2024
          • 8

          #5
          Originally posted by Malnutrition


          If you made many Group Policy changes, you can revert the settings to their defaults quickly. In this guide, we show you how to complete the task on Windows 10.


          Get System Info Log.

          Include in your next reply a Get System Info log.
          Save it to your desktop when complete.
          Once you have the file on your desktop, then upload it here, and Here.
          Copy the URL after your report is loaded.
          Then send us the link.
          it won’t allow me to upload to the first link?

          Comment

          • Malnutrition
            PCHF Moderator
            • Jul 2016
            • 7041

            #6
            Upload here Ufile.io and send the link in your next reply.

            Or we can use these two tools if you have issues.

            Please download MiniToolBox and save it to your desktop.
            Run the program by right clicking on it and selecting Run as administrator.
            When the program opens check mark Select All Then hit GO
            Please post the log in your next reply. Attach or copy and paste, whatever is easier for you.




            Download Autoruns and Autorunsc Unzip it to your desktop and then right click [IMG alt=β€œCapture.PNG”]https://pchelpforum.net/attachments/capture-png.9995/
            Run as Admin.
            After the scan is finished then click on File----Then click----Save
            The default name will be autoruns.arn make sure to leave it this way.
            Attach the file in your next reply.
            If the file is too large, then use catbox.moe or Ufile.io and send the link in your next reply.[/IMG]

            Comment

            • Malnutrition
              PCHF Moderator
              • Jul 2016
              • 7041

              #7
              Also, you could get a cheap copy of windows., Vs dealing with a machine with this current issue, and possibly more.

              https://www.microsoft.com/en-us/software-download/






              Discover Digital Chill Mart, the trusted Digital Shop for genuine software at affordable prices. Instantly download authentic Windows 10 & 11 keys, secure...

              AuthenticWindows License Keys Best Pricing For Retail License Keys shop now ⟢ Featured Product Microsoft Office view all ⟢ We Offer Instant Email Delivery Get

              Comment

              • Toxicbobbyb
                PCHF Member
                • May 2024
                • 8

                #8
                Originally posted by Malnutrition
                Upload here Ufile.io and send the link in your next reply.

                Or we can use these two tools if you have issues.

                Please download MiniToolBox and save it to your desktop.
                Run the program by right clicking on it and selecting Run as administrator.
                When the program opens check mark Select All Then hit GO
                Please post the log in your next reply. Attach or copy and paste, whatever is easier for you.




                Download Autoruns and Autorunsc Unzip it to your desktop and then right click [IMG alt=β€œCapture.PNG”]https://pchelpforum.net/attachments/capture-png.9995/
                Run as Admin.
                After the scan is finished then click on File----Then click----Save
                The default name will be autoruns.arn make sure to leave it this way.
                Attach the file in your next reply.
                If the file is too large, then use catbox.moe or Ufile.io and send the link in your next reply.
                https://ufile.io/6w6jh2gc[/IMG][/QUOTE]

                Comment

                • Toxicbobbyb
                  PCHF Member
                  • May 2024
                  • 8

                  #9
                  Originally posted by Toxicbobbyb
                  Download GSI6_HPZ440_Administrator_05_03_2024_16_12_47.zip for free from ufile.io instantly, no signup required and no popup ads
                  Originally posted by Malnutrition
                  Also, you could get a cheap copy of windows., Vs dealing with a machine with this current issue, and possibly more.

                  https://www.microsoft.com/en-us/software-download/






                  Discover Digital Chill Mart, the trusted Digital Shop for genuine software at affordable prices. Instantly download authentic Windows 10 & 11 keys, secure...

                  AuthenticWindows License Keys Best Pricing For Retail License Keys shop now ⟢ Featured Product Microsoft Office view all ⟢ We Offer Instant Email Delivery Get
                  can I not just factory reset it and install windows 10 Pro if I purchased the key…enterprise is killing me off literally can’t do anything I can’t update, download apps or change anything. It says I need to sign into Microsoft but I am signed in its all confusing wish I paid more attention in IT.

                  Comment

                  • Malnutrition
                    PCHF Moderator
                    • Jul 2016
                    • 7041

                    #10
                    You can most certainly install what ever version of windows you want. Did it come with windows Pro originally? Is that the route you wish to take, or should we attempt to get this thing going?

                    Kaspersky GetSystemInfo (GSI) Parser allows you to check and fix PC compatibility issues between Kaspersky products and other software. Troubleshoot with Kaspersky GSI Parser!

                    Comment

                    • Toxicbobbyb
                      PCHF Member
                      • May 2024
                      • 8

                      #11
                      I believe it came with windows 10 pro but don’t quote me on that I just want to be able to download apps and do updates. So any help you can provide would be most helpful please let me know if the info I uploaded was correct

                      Comment

                      • Malnutrition
                        PCHF Moderator
                        • Jul 2016
                        • 7041

                        #12
                        First thing I would do is create a new profile on the machine.

                        https://www.computerhope.com/issues/ch001318.htm

                        See how that goes under the new account and get back to me,

                        Comment

                        • phillpower2
                          PCHF Administrator
                          • Sep 2016
                          • 15206

                          #13
                          Originally posted by Toxicbobbyb
                          I was given a Z440 from my uncles work its running on enterprise
                          The drive on that computer would normally have either been removed and destroyed or at the very least formatted with a program such as DBan or similar, regardless of the fact that the drive is still present the use of the present OS is illegal and the only people able to fix this would be the IT admin who acts for your uncle’s place of work, you purchasing a legit Windows product key as you mention is 100% the correct way to go.
                          Originally posted by Toxicbobbyb
                          can I not just factory reset it and install windows 10 Pro if I purchased the key.
                          Factory reset what, if the PC itself that makes no difference to you clean installing Windows 10 Pro, there are two things to take into account with a factory reset though, there would need to be a pre installed HP recovery partition present + if there is a recovery partition present it may be Windows 7 or 8.

                          Resetting Windows itself would likewise have no bearing on you doing a clean install and using your own product key for Windows 10 Pro, if the optical drive still works purchase Windows on DVD rather than a USB, you are less likely to get scammed if you purchase a genuine unopened disk and product key.

                          Comment

                          • Toxicbobbyb
                            PCHF Member
                            • May 2024
                            • 8

                            #14
                            Originally posted by phillpower2
                            The drive on that computer would normally have either been removed and destroyed or at the very least formatted with a program such as DBan or similar, regardless of the fact that the drive is still present the use of the present OS is illegal and the only people able to fix this would be the IT admin who acts for your uncle’s place of work, you purchasing a legit Windows product key as you mention is 100% the correct way to go.

                            Factory reset what, if the PC itself that makes no difference to you clean installing Windows 10 Pro, there are two things to take into account with a factory reset though, there would need to be a pre installed HP recovery partition present + if there is a recovery partition present it may be Windows 7 or 8.

                            Resetting Windows itself would likewise have no bearing on you doing a clean install and using your own product key for Windows 10 Pro, if the optical drive still works purchase Windows on DVD rather than a USB, you are less likely to get scammed if you purchase a genuine unopened disk and product key.
                            yes its windows 7 so purchase Windows 10 and install?

                            Comment

                            • Toxicbobbyb
                              PCHF Member
                              • May 2024
                              • 8

                              #15
                              is that my problem

                              Comment

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