Trying to install windows 10 on a newly built computer

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  • JJ_McCoy
    PCHF Member
    • Apr 2024
    • 9

    #1

    Trying to install windows 10 on a newly built computer

    Whenever I turn on the computer with the windows installation media usb it shows this screen.
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10699

    #2
    Who built it, yourself or a PC shop?
    Do you get the usually β€œHit F2 to enter setup” or whatever key is required to get into BIOS?

    Comment

    • JJ_McCoy
      PCHF Member
      • Apr 2024
      • 9

      #3
      Originally posted by Bruce
      Who built it, yourself or a PC shop?
      Do you get the usually β€œHit F2 to enter setup” or whatever key is required to get into BIOS?
      I built it myself. When I don’t have the usb in it instantly goes to bios with no loading and with the usb it goes straight to this screen with no options.

      Comment

      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10699

        #4
        If it goes straight into BIOS, that normally indicates a hardware error, usually hard drive.
        Take out the memory sticks and graphics card (if applicable) and wipe their motherboard slots, their contact pins, and the circuit board with a soft bristled brush.
        Then reseat and see if that helps.
        Also try leaving the graphics card out if your motherboard and processor supports onboard graphics.
        And try just one memory stick at a time if there are more than 1, and in different slots.
        Lastly, disconnect all devices, externally and internally and see if it boots to BIOS, with an error message something like β€˜no keyboard found’ or β€˜no hard drive found’.

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        • PeterOz
          PCHF Technical Response Team
          • Mar 2021
          • 4190

          #5
          Originally posted by JJ McCoy
          with the windows installation media usb
          How did you make the windows usb?

          Comment

          • JJ_McCoy
            PCHF Member
            • Apr 2024
            • 9

            #6
            Originally posted by Bruce
            If it goes straight into BIOS, that normally indicates a hardware error, usually hard drive.
            Take out the memory sticks and graphics card (if applicable) and wipe their motherboard slots, their contact pins, and the circuit board with a soft bristled brush.
            Then reseat and see if that helps.
            Also try leaving the graphics card out if your motherboard and processor supports onboard graphics.
            And try just one memory stick at a time if there are more than 1, and in different slots.
            Lastly, disconnect all devices, externally and internally and see if it boots to BIOS, with an error message something like β€˜no keyboard found’ or β€˜no hard drive found’.
            I followed your instructions and it still went straight to bios. Only had the monitor plugged in with no ssd 1 and one stick of ram. Had to leave the graphics card installed.

            Comment

            • JJ_McCoy
              PCHF Member
              • Apr 2024
              • 9

              #7
              Originally posted by PeterOz
              How did you make the windows usb?
              I went to the Microsoft website and downloaded their installation media and installed it on the usb stick.

              Comment

              • georgeks
                PCHF Member
                • May 2017
                • 335

                #8
                The best way is to go to here Lataa Windows 11 and download the windows 11 media creation tool.
                That’s the one we use at work .

                Comment

                • georgeks
                  PCHF Member
                  • May 2017
                  • 335

                  #9
                  Are you sure the SSD is visible in the BIOS?
                  What mode do you employ? AHCI, Intel RST?

                  What is the configuration of the system?

                  Comment

                  • georgeks
                    PCHF Member
                    • May 2017
                    • 335

                    #10
                    OOPs, sleepy time.. got to work tomorrow…:sleep:

                    Comment

                    • JJ_McCoy
                      PCHF Member
                      • Apr 2024
                      • 9

                      #11
                      Originally posted by georgeks
                      Are you sure the SSD is visible in the BIOS?
                      What mode do you employ? AHCI, Intel RST?

                      What is the configuration of the system?
                      SSD is visible and it’s in AHCI. It’s the only storage in the pc.

                      Comment

                      • JJ_McCoy
                        PCHF Member
                        • Apr 2024
                        • 9

                        #12
                        [ATTACH type=β€œfull”]13654[/ATTACH]
                        The splash screen randomly decided to fit the monitor but it sill goes straight to the splash screen with no options to go to bios and no window spinner at the bottom of the screen with the windows installer plugged in. It still goes straight to bios without the installer plugged in.

                        Comment

                        • Bruce
                          PCHF Moderator
                          • Oct 2017
                          • 10699

                          #13
                          Side stepping the fact you may have a faulty component, maybe motherboard, it could also be a build issue.

                          Dismantle everything and re-assemble on a piece of cardboard somewhere, like the kitchen table.
                          Even re-check the processor - thermal paste, plastic tab was removed, heat sink securely attached.
                          Only connect the essentials needed to get into BIOS - so as before, just one RAM, only the boot storage, no keyboard or mouse, etc.
                          We are testing getting into BIOS and seeing a normal config menu.
                          If successful, then add keyboard/mouse so we can navigate.
                          Slowly introduce other components.

                          Comment

                          • JJ_McCoy
                            PCHF Member
                            • Apr 2024
                            • 9

                            #14
                            [ATTACH type=β€œfull”]13655[/ATTACH]Turned it on after rebuilding and only putting in essentials and it’s said memory changed then went to bios.

                            Comment

                            • Bruce
                              PCHF Moderator
                              • Oct 2017
                              • 10699

                              #15
                              Excellent - progress!
                              The memory has changed message is us only using one stick.

                              Now you can turn off, and let’s start with removing that memory and using the other stick.
                              This will test either stick is good.
                              If that works, reboot using both sticks, and so on, adding bit by bit all the things you want to use in the new PC.

                              Comment

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