"No internet, Secured" issue

[Julianw89]

Hey guys, I was having problems downloading one of the more recent windows updates, would constantly fail and retry the next day, I decided to contact Microsoft who got me to go through a process, similar to a factory reset, while keeping all of my files, and now whenever I try to connect, the title is what I see. It’s almost like my drivers are completely gone but even redownloading drivers doesn’t fix it. I should also mention that my computer is a Predator G3-710 and I would really appreciate any help to resolve this.

I should also specify that neither type of internet connection works.

[Bruce]

Are you trying to connect to the network via wireless?
That message usually means you are wirelessly on your home network, but that network has no internet access.

Have you rebooted your modem?
What lights are on on the modem?

Right click Start, click Device Manager, expand Network Adapters and see if there are any yellow exclamation marks.

[Julianw89]

Firstly: wireless and ethernet cable it isn’t working.

Secondly: I have rebooted my modem, all lights are green on it, and my cousins computer (whose computer I used to write this post) is connected perfectly fine.

Thirdly: No yellow exclamation marks, and it knows there is a wireless driver there but when I attempt to trouble shoot in network settings it says there are issues with the network adapter, but when attempting to fix them, it doesn’t.

[Julianw89]

When looking at more details it says “Windows couldn’t automatically bind the IP protocol stack to the network adapter.” Not sure if this helps but that is the error it’s showing on the troubleshooting report

[phillpower2]

I decided to contact Microsoft who got me to go through a process, similar to a factory reset, while keeping all of my files,

How long ago was this, if only recent you should have the option to revert back to the previous Windows 10 installation, an example guide here

In addition to the above, see my canned info below;
Once Windows has been clean installed you must then install first the MBs chipset drivers then the storage/SATA drivers and third the graphics drivers, the drivers can either come from a disk provided by the motherboard manufacturer [COLOR=rgb(184, 49, 47)]** or downloaded from their site and saved to a flash drive etc, this is a must and Windows should not be allowed to check for updates before it has been done as more often than not Windows installs the wrong drivers or in the incorrect order and this can cause all sorts of problems.

The reason why this procedure is so important, the chipset is what enables the MB to be able to communicate with all the hardware + are the first drivers that Windows looks for on boot.

[COLOR=rgb(184, 49, 47)]** For OEM computers/notebooks such as Acer, Dell, HP and Lenovo etc you must only download drivers from their support page, OEMs may sometimes redirect users to a third party site such as AMD or Nvidea to obtain the latest drivers for their GPUs, this tends to be for high end gaming notebooks and desktops though.[/COLOR][/COLOR]

[Julianw89]

Thanks for the heads up, for some reason the most recent restore point was after this issue occurred, but after a little more research I managed to get it fixed, with the issue being that some of the network connection options were turned on that shouldn’t have been, so turning them off and reconnecting fixed it. Thanks again!

[xrobwx71]

Thanks for letting us know! Could you tell us which network connection options you turned off? It might help future users with similar issues.

[Julianw89]

https://appuals.com/fix-windows-coul...twork-adapter/ this link has a few different methods, but the one that worked for me was method One. It also states the causes of the issue I had.

[phillpower2]

Glad you are sorted and thanks for letting us know how (y)