Can’t run my pc?

[Scott_Hinchcliffe]

I recently turned of my Pc while it said don’t turn off. It would start to load on(show the logo) and then turn off and repeat. We got it into a mode that had many options. The top right id the screen said BIOS 4 we changed some settings off things online and nothing happened. We reset the pc and a new thing showed up on the screen. We are lost and don’t know what to do please help. The image is the screen we don’t know what to do with. Help?!?!?[ATTACH type=“full”]13416[/ATTACH]

[phillpower2]

I recently turned of my Pc while it said don’t turn off

By turning off the computer while Windows was updating you look to have bricked the OS so will need to do a clean install using a Windows 10 ISO.

[PeterOz]

Do you have any data you need to get off this computer? If yes then make a ubuntu bootable usb or dvd
Create a bootable USB stick with Rufus on Windows | Ubuntu NO install needed

Or here is a Youtube on how to make the usb

Click on me for video
Copy your data to an external drive or another computer/nas.

Insert the usb or cd/dvd and boot your system. You may have to change bios settings to boot from the usb or cd/dvd(every computer is different) We can help with this.

If you are copying to another usb drive plug it in before booting.

When the computer boots choose TRY UBUNTU and let the system boot.

When booted look on the left-hand side of the screen and click on Files icon
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Then click on Other Locations
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Click on your drive for example Win 7
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Click on Users Icon

Click on your name listed under users

You should now see your data e.g Documents Pictures etc.

Copy your data to an external drive or another computer/nas.

When finished Click on the shutdown icon in the top right-hand corner Click on Power Off

[PeterOz]

Reinstall Win 10 Fresh Install

Make sure you only have the one (1) drive you want to install windows on connected.

Download the win 10 tool run it to recreate the flash drive – Must be minimum 8GB

Download Windows 10

Watch this video
How To Install Windows 10 From USB - YouTube

In the video at 2:35 Where to install Windows. Highlight each partition and delete.

Then install on the unallocated space.

In the video at 2:54 you will notice it restarts the computer.
When you are doing this and you get to that point Remove the usb stick whilst it is restarting.
Also if you want to setup a local account instead of logging in with a Microsoft account
Turn off your wireless network and or remove the network cable.
This point is 3.32 in the video - Choose I don’t have internet.
If you want to log in with a Microsoft account then leave the network as is.

Before doing any install, it is a good idea to go to the support page for your system. Download the drivers you are going to need i.e. chipset, sound, video, wireless, etc. Whilst Win10 has a lot of native drivers, Microsoft drivers are designed for ease of use and are NOT designed for any type of performance. Store these drivers on another usb or you can even just make a folder on your install usb when you are finished making the install usb. Copy the drivers into that folder.

When you are finished with the Windows install, then install your drivers.

[ul]
[li]Chipset or Motherboard[/li][li]Sata or hard drive[/li][li]Video adapter[/li][li]Network interface card (NIC)[/li][li]Audio[/li][li]Touchpad[/li][li]Any other hardware drivers needed for your particular model.[/li][/ul]
Reboot after installing the drivers

[phillpower2]

OP revisited the forum but ignored the replies of both Peter & myself so no option other than to close thread as having been abandoned.