Connection Problems

[0127frey]

A few days ago I had a problem connecting to my VPN and as a last resort I reset my Windows 10 PC,what happened then was the PC I reset it and after that the PC would not connect to the WiFi also it would not recognise the Keyboard or the Mouse,so connected an old Vista PC and that was ok,so thinking the Windows 10 PC was broken I ordered a Windows 11 PC but that had the same problems as my Windows 10 PC,I’m just hoping someone on this Forum can help me,Thank you

[Rustys]

Once Windows has been installed you must install the chipset drivers first, the storage device drivers second and the video drivers third, do not let Windows check for updates before this has been done or the wrong drivers may get installed and cause you no end of problems.

[0127frey]

But I have just plugged in a new Windows 11 PC,and the problems are the same

[phillpower2]

At the risk of sounding pedantic you do not connect to a VPN, you connect to the internet and a VPN masks your location, never used a VPN and have never had connection problems and likewise I have never had either malware or the police knocking on my door so don`t understand why anyone who is legit needs a VPN.

Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

[phillpower2]

Being that the OP revisited the forum but chose not to reply this thread will be closed.