Help needed immediately!

[Nashbeast45]

I tried to put in a hard drive and it gave me the computer boots but no screen. I have just reset the bios settings via the “jumper cables”. It now shows the regular boot screen but with green lines. I know for certainty that it is not my display. It also won’t boot into windows. Please help!

[Nashbeast45]

Update to previous. I reset the bios again and it tried to boot into the system recovery (I think) it is now stuck on this windows screen with blue lines everywhere! Pics below

[veeg]

Hello

Let me get you some help on that..

@PeterOz

[PeterOz]

I tried to put in a hard drive

More info needed.
Was this a second hard drive and not replacing the original hard drive?
What is the model and serial number of the HP so I can get the full specs.

[Nashbeast45]

I’m not fully sure. I looked it up on a pc parts checker and it said it should work but it didn’t. It was a second hard drive, I’m not sure what the model no. Of the hp is but I will see.

[Nashbeast45]

Does this help?

[Rustys]

The first thing I going to state is it need to have the dust cleared out before the system overheats and permanent damage happens.

Get some cans of compressed air and blow the system clean. Make sure the system is powered off and unplugged. Remove the battery if a laptop if the battery can be removed.

Read the instruction on the can. Spray in short burst and when the can start to feel cool to the touch switch to a different can. After they warm up to room temp they work fine.

Do this in a well-ventilated room or outside this way the dust does not settle all over the inside furniture or worse you or someone inhaling it.

Do NOT turn the cans upside down, turn the system. Remove the battery and blow that our as well.

NOTE: You take the chance of wrecking the bearings of fans with the compressed air. Compressed air can actually accelerate the fans beyond their rated speeds and damage them, if you are cleaning them out with air, it is often recommended to hold the blades in place with a toothpick or other non-conducive material.

NOTE: Do not use a vacuum to clear the dust they can cause a static discharge and end up toasting the system or a components. There are also jumper on the boards that could be sucked off and then the system would be bricked.

Clean the keyboard
Put the with the laptop facing down then gently rub your hand back and forth over the keys this will knock some of the larger pieces out. Then place the system on its side and blow the keys (remember to use short burst like before) starting from the top working you way down. Heat form portable computers is released through the keyboard.

[Nashbeast45]

I am losing faith. I just cleaned the dust and tried to boot the pc again. No screen out put. Reset the bios both ways I know how. No screen output. I’m now thinking it is either a motherboard failure or a hard drive failure. Do I need to get a new pc?

[PeterOz]

Is just the original drive connected?
Can you see a model number?

[PeterOz]

Reset the bios both ways I know how

Which ways

[PeterOz]

Power off
Press on button a couple of times to discharge.
Remove cmos battery
remove ram.
Blow out ram slot
Replace ram - make sure it seats correctly.
after 10 mins battery back in
Test

[Bruce]

@Nashbeast45 - you logged in after the last post but didn’t respond - still need help?

[phillpower2]

Logged in again yesterday and completely ignored the request of Bruce for an update.

Thread closed " immediately "