Random lockdowns or shutdowns.

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Bohauo
    PCHF Member
    • Nov 2016
    • 79

    #1

    Random lockdowns or shutdowns.

    Hello.

    So i am experiencing very unusual behaviour in my system, it (what feels like random) stop responding (complet power shutdown is needed in this case, reset button wonโ€™t work/respond) or it completely reboots itself.
    I usually happens when i put the system under load (mainly gaming) with in the first 5-10 mins, it doesnโ€™t happen all the time, other times i can play without any incidents and everything is working fine, then just out of the blue it happens again.

    I am motoring the heat in my system both on GPU and on CPU and i donโ€™t see any alarming temperatures.
    An extract from the โ€œEvent Viewerโ€ in windows is attached (donโ€™t know it it helps).

    System specs.:
    Intel Core i7 8700K
    64 GB DDR4 RAM
    Nvidia GeForce RTX 2060
    Sys drive: Samsung SSD 850 250 GB
    D:\ Samsung SSD 860 4 TB
    E:\ Samsung 7200 rpm 1 TB
    F:\ Samsung 7200 rpm 500 GB
    Z:\ Seagate 7200 rpm 1 TB
    Windows 10 Pro - 64-bit Preview edition
    HID: Cooler Master - Masterkeys Lite L (mouse & keyboard combo)
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Give us your complete psu specโ€™s.

    Comment

    • Bohauo
      PCHF Member
      • Nov 2016
      • 79

      #3
      Corsair builder series cx 750W
      When i calculate the power consumption my compute should take during โ€œloadโ€, it should be 680W
      I calculate on the high side of things:

      CPU (Intel i7-8700k): 95W
      Motherboard (MSI Z370 A-Pro): 130W
      RAM: 12W (4 x 3W)
      GPU (GeForce RTX 2060): 350W
      Hard Drives (SSD): 6W (2 x 3W)
      Hard Drives 3,5": 27W (3 x 9W)
      Blu-ray: 30W
      Chassi Fans: 30W (5 x 6W)

      Comment

      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10702

        #4
        letโ€™s see what is going on under the hood.
        get Speccy from here; Speccy - Download Builds
        in Speccy, click File > Publish Snapshot (hit Yes if prompted to proceed with publish) > Copy to Clipboard > Close.
        now you can paste (Ctrl+V) that link into your next post.

        Comment

        • Bohauo
          PCHF Member
          • Nov 2016
          • 79

          #5
          Hello.

          Here is the link from speccy:

          Comment

          • PeterOz
            PCHF Technical Response Team
            • Mar 2021
            • 4191

            #6
            Also
            Download MiniToolBox and save the file to the Desktop.

            Close the browser and run the tool, check the following options;

            List last 10 Event Viewer Errors
            List Installed Programs
            List Devices (Only Problems)
            List Users, Partitions and Memory size

            Click on Go.

            Post the resulting log in your next reply for us as an attachment

            Comment

            • PeterOz
              PCHF Technical Response Team
              • Mar 2021
              • 4191

              #7
              Are you overclocking your ram in the bios.
              Are you using MSI afterburner.

              Comment

              • Bruce
                PCHF Moderator
                • Oct 2017
                • 10702

                #8
                most of the drives are showing SMART errors.
                only have the C:\ drive connected and run the rig for a few days and see if that helps.

                Comment

                • Bohauo
                  PCHF Member
                  • Nov 2016
                  • 79

                  #9
                  Originally posted by PeterOz
                  Also
                  Download MiniToolBox and save the file to the Desktop.

                  Close the browser and run the tool, check the following options;

                  List last 10 Event Viewer Errors
                  List Installed Programs
                  List Devices (Only Problems)
                  List Users, Partitions and Memory size

                  Click on Go.

                  Post the resulting log in your next reply for us as an attachment
                  Please see attached log
                  Originally posted by PeterOz
                  Are you overclocking your ram in the bios.
                  Are you using MSI afterburner.
                  No, i donโ€™t overclock RAM, CPU or GPU. (edit: correction, an XMP profile was loaded in BIOS, it is now disabled, lets see if the system is stabilising now)
                  It is installed, i used it to control the fan of the GPU (no overclocking) at one point, i donโ€™t use it anymore so it can be uninstalledโ€ฆ

                  Comment

                  • PeterOz
                    PCHF Technical Response Team
                    • Mar 2021
                    • 4191

                    #10
                    Reports of trim errors - trim is for ssd.
                    Reports from defrag errors. defrag should only be run on hdd drives not ssd drives.
                    And you are getting TMP errors.
                    Have a look here Error log of Trusted Platform Module (TPM) device driver - Windows Client | Microsoft Learn
                    @Bruce is correct your drives are looking dodgy. How old are they?

                    Comment

                    • Rustys
                      PCHF Member
                      • Jul 2016
                      • 7862

                      #11
                      Do you still need assistance with this issue?

                      Comment

                      • Bruce
                        PCHF Moderator
                        • Oct 2017
                        • 10702

                        #12
                        Closing - no activity.
                        To request a re-open, go to Members > Staff Members, click a Staffer then Start Conversation and quote thread name.

                        Comment

                        • Bruce
                          PCHF Moderator
                          • Oct 2017
                          • 10702

                          #13
                          re-opened as per OP request.
                          back from holidays.

                          Comment

                          • Bohauo
                            PCHF Member
                            • Nov 2016
                            • 79

                            #14
                            Hello.
                            So i read about the TMP errors, but since i already had the lates BIOS i opted for downgrading to the 2:nd latest BIOS.
                            The latest BIOS is currently in BETA stage and have been so for the last 2 years or soโ€ฆ

                            My system seems more stable now, and it is not showing any more TMP errors in the event log.
                            However now i get โ€œMDM Declared Configurationโ€ error instead.

                            i got 5 Hard drives of various age, i have no clue on the age of them, i thing the newest is around 2-3 years old and the oldest up to or beyond 10 yearsโ€ฆ
                            so how do i solve those TRIM/Defrag errors?

                            Comment

                            • PeterOz
                              PCHF Technical Response Team
                              • Mar 2021
                              • 4191

                              #15
                              Could be an old update error.
                              https://answers.microsoft.com/en-us/windows/forum/all/event-2545-microsoft-windows-devicemanagement/a7e0f8e9-685f-44d8-be69-58fd1f8a716e#:~:text=If%20anyone%20else%20is%20see ing%20this%202545%20Error,Hub%20to%20draw%20the%20 attention%20of%20the%20Devs.

                              Comment

                              Working...